Rovi Lineup Issues & Corrections

Discussion in 'TiVo Coffee House - TiVo Discussion' started by BigJimOutlaw, Aug 22, 2016.

  1. tivoknucklehead

    tivoknucklehead Well-Known Member

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    Orlando Florida

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    Showtime Friday April 7 8:00 pm
    Beach Boys : Making of Pet Sounds special is on Showtime website and is in TV guide magazine so this has been known for weeks, yet Tivo shows it as "To be announced" only 7 days away
     
  2. UCLABB

    UCLABB Well-Known Member

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    It may also be on 4/1 as this also shows "Showtime programming/previews" in. Two hour time slot.
     
  3. Apr 1, 2017 #1283 of 1636
    Jed1

    Jed1 Well-Known Member

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    I had my first 1P fail last night. I had a longtime 1P set for Vice and it was recording the new season since it started in February. I went to watch the new episode and there was no recording in my list. I checked my 1Ps and noticed that it was not highlighted so I went into to modify it and I noticed that it had generic art work and I could only select 701 or All for channels. I also noticed the HBO logo was missing.
    I decided to set up a new 1P identical to my old one but when I got to channels I had a all of the HBO channels to choose from. Also the new 1P had the right art work and the HBO logo when I selected HBO HD for the channel. Also the new channel has HBO HD East instead of just HBO.
    What is odd I now have two identical 1Ps for Vice, the new one that works and the old one that does not work. On TiVo Online it has both 1Ps but the old one has a generic picture of a TV and the new one has the proper art work. This maybe a way you can tell if your 1Ps will fail as I noticed some of my other 1Ps have this generic picture but some of these programs have now ended and are not available to record. So check your 1Ps on TiVo Online and if you see the generic TV instead of art work then that 1P will no longer work.
     
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  4. Apr 1, 2017 #1284 of 1636
    sharkster

    sharkster Well-Known Member TCF Club

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    I didn't know about this Beach Boys piece on SHO, but I just checked my guide and it's there. Maybe your guide updated it on there yesterday after you were here? At any rate, thanks for the heads up. I just scheduled it. :)
     
  5. Apr 5, 2017 #1285 of 1636
    chicagoenergy

    chicagoenergy energychicago

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    How hard is it for Rovi/TiVo to understand that WGN in Chicago is NOT THE SAME as WGNT or WGN-America??? Four times I've sent in a ticket to correct this (specifically for channel 1009 on Comcast in the Chicagoland area). FOUR TIMES!!!

    I first had to tell them that WGN was available with the new 1000 channel lineup from Comcast. Then they added it as WGN but listed it as the SD channel, not HD. I sent in a channel lineup change. Then they changed it to WGNT. I sent in a channel lineup change. Then to WGN-America. I sent in a channel lineup change.

    Now, after sending them a lengthy email about the difference between the three channels, I come home today and they changed it to WGNT. WGNT is out of Virginia. How do I know? I Googled it.
     
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  6. Apr 6, 2017 #1286 of 1636
    pfiagra

    pfiagra Well-Known Member

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    Sign o' the Rovi Times: Today I received a customer satisfaction survey email for a channel lineup issue I submitted back in July 2016.
     
  7. Apr 6, 2017 #1287 of 1636
    aaronwt

    aaronwt UHD Addict

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    Northern...
    :D
    Yesterday I got a shipping notice and tracking for my two Bolts. Four minutes later I got a notice that my shipment would be delayed and might not ship until the 10th. At least they started sending the shipping delay notices. :)
     
  8. Apr 6, 2017 #1288 of 1636
    UCLABB

    UCLABB Well-Known Member

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    You are personally trying to make TiVo a profitable company! :D
     
  9. Apr 6, 2017 #1289 of 1636
    Mikeguy

    Mikeguy Well-Known Member

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    You people are never happy--you complain when TiVo doesn't get back to you, and then complain when it does . . . .
     
  10. Apr 6, 2017 #1290 of 1636
    Mikeguy

    Mikeguy Well-Known Member

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    You just wait--with all the confusion over your order, you're going to get 4 new Bolts, now, having ordered and paid for 2 . . . .
     
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  11. Apr 7, 2017 #1291 of 1636
    m_jonis

    m_jonis Member

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    Not sure if this is the right spot, but I was watching Cartoon Network last night and saw an ad for "Tokyo Ghoul" premiering Saturday at 1:00 a.m.

    So imagine my surprise when Tivo says there's no such show. So I browsed manually to Saturday at 1:00 a.m.
    Says Aqua Teen Hunger Force is on.

    So either Cartoon Network is lying, or Tivo's crummy guide is messed up again.
     
  12. Apr 7, 2017 #1292 of 1636
    lpwcomp

    lpwcomp Well-Known Member

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    John's...
    Season 2 of "Space's Deepest Secrets" starts Tuesday 4/11 at 9:02PM on the Science channel. TiVo has it as a rerun of Season 1, Episode 11.
     
  13. Apr 7, 2017 #1293 of 1636
    morac

    morac Cat God TCF Club

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    Check Sunday at 1 am. CN treats that as Saturday night.
     
  14. Apr 7, 2017 #1294 of 1636
    osu1991

    osu1991 Well-Known Member

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    Junkyard Empire season premiere is Wednesday April 12 on Velocity. Old one pass sees all the previous episodes on for the next week but not the new episode. Create a new one pass and it only sees the season premiere episode.
     
  15. bradenmcg

    bradenmcg Big Geek

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    Mayfield...
    They have the same problem understanding what TWC (now Charter/"Spectrum") does in my area with a specific local sports network.

    I'm in Cleveland, so we get Cavs basketball on "Fox Sports Ohio". I don't care about the Cavs, but I do like to watch the Columbus Blue Jackets. If there is no Cavs game airing that night, the hockey will play on that channel... but the Rovi guide data apparently doesn't know, so it doesn't record for me.

    Plus, on nights when the Cavs are playing, TWC is nice enough to air the Jackets on an "alternate" channel... but the guide data on that channel is wrong 99.9% of the time.

    When I reported the inconsistencies to Tivo, some tool in their support department had the gall to tell me that I was "wrong," because their test video feeds (??) agreed with the guide data. Well, genius, maybe your test feed was not on the same city feed that I get? Maybe your test system is getting the Columbus feed and not the Cleveland feed? I reported the problems two different times and was blown off both times, so I've stopped trying. This also means that I rarely get to see my "local" NHL team play, and it makes me sad inside.
     
  16. chicagoenergy

    chicagoenergy energychicago

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    I hadn't used my TiVo for about 2 weeks now since I'm testing Layer3TV. I was curious to see if the guide and channel issues had been addressed. Maybe, just maybe I would ultimately stick with Comcast and my TiVo boxes.

    Well, I'm not sure why all these changes were made but... WOW! Several of the channels that were "added" don't even work. They deleted channels that did. I've decided that I'm not going to go through and send an update to Rovi. We are do their job for them which just seems weird.

    Oh,.... and WGN still isn't fixed!

    I uploaded 10 screen shots. There were actually 4 more but I reached my upload limit.
     

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  17. Jun 2, 2017 #1297 of 1636
    osu1991

    osu1991 Well-Known Member

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    History is just one 4hr block of Mountain Men Enhanced episode instead of 4 individual episodes tonight. Think I saw another error while scrolling thru the guide, but it slips my mind at the moment. It shouldn't be this complicated for Rovi/Tivo to correct these problems, but it apparently doesn't matter to anyone. Once they have contracts with various providers and are getting paid, why try to put out correct listings. :rolleyes: I see the same error on Dish's guide too
     
  18. Jun 2, 2017 #1298 of 1636
    RoamioJeff

    RoamioJeff Unregistered User

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    Would that not tend to suggest the issue is with History, and not TiVo or the cable provider?
     
  19. Jun 6, 2017 #1299 of 1636
    nycityuser

    nycityuser Member

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    Interesting error today for the Decades channel and "The Dick Cavett Show." The guide shows a 1969 episode with Richard Attenborough, Patty Duke and Redd Foxx as guests. In reality the episode that aired was from 1972 with the same Richard Attenborough, but he is joined by Charles Bronson, Jill Ireland and Lana Cantrell. Somehow Rovi locked in on guest Richard Attenborough but pulled up the wrong episode with him.
     
  20. Jun 6, 2017 #1300 of 1636
    lpwcomp

    lpwcomp Well-Known Member

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    John's...
    They made the same stupid mistake with the June 18 episode "Teenage Mutant Ninja Turtles" as they did with the March 19 season premiere - they assigned it to the wrong series. It is identified it as Season 10 Episode 9 of the original series rather than Season 5, Episodes 5&6 of the new series.
     

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