Rovi Lineup Issues & Corrections

Discussion in 'TiVo Coffee House - TiVo Discussion' started by BigJimOutlaw, Aug 22, 2016.

  1. Sep 14, 2016 #581 of 1636
    HarperVision

    HarperVision TiVo's Italian Cuz!

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    Paradise...

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    Dude, don't even go there! "Resolved"???....... :rolleyes:
     
  2. Sep 14, 2016 #582 of 1636
    NorthAlabama

    NorthAlabama tabasco rules

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    sweet home, al
    i'm considering creating a wishlist for "to be announced"...
     
  3. Sep 14, 2016 #583 of 1636
    keenanSR

    keenanSR Well-Known Member

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    Santa Rosa CA
    Just did a very long connection and load time and my issues appear to be resolved, not seeing any TBAs with just a brief look around. Missing shows have shown back up and show as scheduled to record. Hopefully they've fixed at least some of the problems if not all.
     
  4. Sep 14, 2016 #584 of 1636
    thyname

    thyname Well-Known Member

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    Yeah!!! the "tba" is being fixed!

    Now, what's next to start complaining about?
     
  5. Sep 14, 2016 #585 of 1636
    mangochutney

    mangochutney Member

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    ^the time it takes for this fix to screw up.
     
  6. Sep 14, 2016 #586 of 1636
    mangochutney

    mangochutney Member

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    How about the quality of data in general.
     
  7. Sep 14, 2016 #587 of 1636
    TonyD79

    TonyD79 Well-Known Member

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    You know, if there was just a way to communicate across geography. Maybe someone can invent devices that can do that.
     
  8. Sep 14, 2016 #588 of 1636
    NorthAlabama

    NorthAlabama tabasco rules

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    sweet home, al
    yes, since this is a serious issue impacting daily basic functionality of tivo nationwide, there are complaints.

    is someone forcing you to read this thread against your will?
     
  9. Sep 14, 2016 #589 of 1636
    Nickipedia

    Nickipedia Nick of Time

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    Michigan/D.C.

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  10. Sep 14, 2016 #590 of 1636
    rainwater

    rainwater Active Member

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    I still have over 60 hours of tba. I think people might want to do an actual search for to be announce before getting to excited. Also, let me know when there are OADs being added. Rovi added 3 days of data for the Tonight Show. Yay! Look further and you will see all airings are missing OADs and next week is just generic data.
     
  11. Sep 14, 2016 #591 of 1636
    thyname

    thyname Well-Known Member

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    Sorry, but I could not help it.

    I am just amazed with the intensity of posting on this subject. Along with the anger and despair from people. Being stuck all day playing with TiVo guide, forcing connection multiple times a day, coming back and posting here constantly over and over every day does not help the issue. It is like watching the grass grow.

    Maybe I am saying this because the impact on my TiVos was minimal, and only on the guide, as none of my shows on 1Ps had any issues being recorded. Maybe I would have behaved differently if the impact to me would be worse. I don't know...

    But you are right - nobody is forcing me to read these (numerous) threads.
     
  12. Sep 14, 2016 #592 of 1636
    blm

    blm New Member

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    Then you were lucky. A number of shows I would have recorded last night didn't record, so I have to go find them on BitTorrent (hypothetically of course...), and until a bit ago, about half the shows I wanted to record tonight weren't going to be. Don't assume because the issue had minimal affect on you that it had minimal affect on everyone.

    Luckily it looks like they've fixed (or are fixing) the problem, as my To Do List is now back to showing everything and I don't see any TBAs (I'm on Comcast in the Seattle area).

    Brian
     
  13. Sep 14, 2016 #593 of 1636
    NorthAlabama

    NorthAlabama tabasco rules

    11,792
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    sweet home, al
    your experience is the same as mine for the first two weeks, then, all of a sudden, half my to do list disappeared, along with guide data for a handful of my favorite shows and channels.
     
  14. Sep 14, 2016 #594 of 1636
    dlfl

    dlfl Cranky old novice

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    Love that retro design! What are the rates and how do they vary with length of the cord?
     
  15. Sep 14, 2016 #595 of 1636
    TonyD79

    TonyD79 Well-Known Member

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    Mine was pretty good. The only show I had an issue with was Idiotest.

    I don't use wishlists to record except in very specific instances and I don't record a bunch of sports. If I watch a game, I watch it pretty much live and if I don't, there are usually ways to watch it otherwise (MLB.tv, ESPN.com, BTN2Go, etc).

    The TBA thing is nasty. There is no rhyme or reason that can be seen easily. With the changeover, I am missing data for a PBS subchannel and they have the local feeds for SNY and YES when they should be national, but otherwise, things were pretty good.

    With the TBA bug, you could see whole channels wiping out. It only affected one unimportant recording, but my Bolt dutifully found the next airing and scheduled it (if it really exists).

    The only "chat" show I record is the Daily Show and the data has been rock solid but the TBA bug bites seemingly randomly and seems to come and go with new data loads.

    This one is something to complain a lot about. If you have issues and the baseline is steady, you can be specific and work through them. But the TBA bug has been all over the place and much harder to work through either as a customer or in conjunction with Tivo.
     
  16. Sep 14, 2016 #596 of 1636
    dlfl

    dlfl Cranky old novice

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    Dayton OH
    In general I see this point. But in this specific case we're talking about a host of presumably temporary problems associated with a transition period. Not sure exactly what press you're referring to but they are as likely to already know of these problems from this forum and the FAQ list on TiVo.com as from a list linked from TiVo support. The list would prevent a lot of redundant posting here, and painful generally wasted support calls, by assuring owners that their type of problem is acknowledged and being addressed.

    The Samsung "exploding" battery case is a good example: Orders are still pouring in in spite of as much bad publicity as could possibly be.
     
  17. Sep 14, 2016 #597 of 1636
    TonyD79

    TonyD79 Well-Known Member

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    It is always better policy to tell customers there is a problem and you are working on it. But a lot of companies (Tivo included) don't communicate these things to there first line of support or decide to just fake it out.

    To their defense, a lot of the early issues were fixed by rerunning setup but that was for bad OTA lineups mostly. The TBA thing is a different critter and they should have an alert system to notify the front line. But, since Tivo has not really encountered problems like this before, they probably never put one in place.
     
  18. Sep 14, 2016 #598 of 1636
    FitzAusTex

    FitzAusTex Member

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    I'd rather have perfect data (yeah, right), but if we're gonna have problems, better to have a royal fuster cluck, as it has to get fixed. I believed this TBA would get fixed.

    As for adding OADs to sports and other less high profile shows, I'm not certain we'll see it (I watch obscure, often British, stuff).
     
  19. Sep 14, 2016 #599 of 1636
    rainwater

    rainwater Active Member

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    The problem with sports is not just OADs. It is that repeats are not linked to the original airing in the metadata.
     
  20. Sep 14, 2016 #600 of 1636
    CCourtney

    CCourtney Member

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    El Dorado...
    I had the same issue with 'Bull', the weird thing is that for the first Episode it lists the episode as 'Sea 1' instead of the typical 'Season 1 episode 1' and I wonder if there in lies the issue. I just set it to manually record that episode as changing it to 'New and Reruns' didn't work. I figured it would work itself out, but I decided to check if anyone else saw it.

    What's more disturbing is a number of my long time One Passes stopped recording stuff the shows (especially multi channel ones like NASCAR) not many of them, but there were a couple that I had to create a new One Pass for.
     

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