Rovi Lineup Issues & Corrections

Discussion in 'TiVo Coffee House - TiVo Discussion' started by BigJimOutlaw, Aug 22, 2016.

  1. Sep 4, 2016 #281 of 1636
    brahmus

    brahmus New Member

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    Jun 17, 2013

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    Potentially millions of customers have lost the guide data for some or all of their channels, rendering the tivo service completely useless. The guide is what the tivo service is all about after all. So if you have only lost logos, consider yourself lucky.

    They face a huge task restoring primary functionality for everyone by adding back the guide data for each individual customer or area of the country. It irks me that the restoration of my service might be delayed by the focus on logos.
     
  2. Sep 4, 2016 #282 of 1636
    mangochutney

    mangochutney Member

    109
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    Apr 7, 2015
    They must surely have a plan of attack and place logos lower on the priority list. Reporting the anomalies would still be the right thing to do.
     
    Last edited: Sep 4, 2016
  3. Sep 4, 2016 #283 of 1636
    sangs

    sangs Active Member

    634
    74
    Jan 1, 2003
    New Jersey
    That ship has sort of sailed friend. Sorry.
     
  4. Sep 4, 2016 #284 of 1636
    Mr Tony

    Mr Tony formerly known as "unclehonkey"

    2,521
    1,865
    Dec 20, 2012
    Mankato, MN
    So I guess now with the "new and awesome" (gag) guide they change the titles of my 1P's for sh*ts and giiggles?

    Pre-Rovi I had one 1P for "NASCAR Racing" which recorded the races on FOX & NBC (OTA Only)...so when the change happened it renamed it to "NASCAR Xfinity Racing". Ok so I created a 2nd 1P for "NASCAR Sprint Cup Racing"

    So yesterdays Xfinity race completed and now I see the 1P renamed itself to "NASCAR Camping World Truck Series" yet the Icon shows Xfinity. There are no new episodes because it will be a few weeks before the Xfinity is back on NBC

    WTF????
     
  5. Sep 4, 2016 #285 of 1636
    tommage1

    tommage1 Well-Known Member

    1,983
    466
    Nov 5, 2008

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    Hey, the movies issue seems to be solved, at least folder wise. NONE of the movies I had recorded since Aug 23 went into the movies folder, only under "all". And a lot of movies that WERE in my movies folder moved to other places (even sports for "Black Beauty"). I have not checked them all but at least some are back where they should be. And the movies from after the 23rd seem to all have been moved into the movies folder. I had a lot so have not checked on them all but I am happy for now. my folders were a mess. Will check to see if movies "search" is working now too. Now if only they can get TV show issues solved, still a load of issues there, wrong/multiple folders for same show, some episodes no description/episode numbers etc. Mostly older shows.
     
  6. Sep 4, 2016 #286 of 1636
    tommage1

    tommage1 Well-Known Member

    1,983
    466
    Nov 5, 2008
    Not all my pre Rovi movies went back into the movies folder but some did. Black Stallion is still under "sports" (it was Black Stallion not Black Beauty). But still a HUGE improvement. Things were HORRIBLE for me after the transition, now better but far from perfect (and by perfect I mean as they were before Rovi). My Roamios and Bolt have received Rovi updates. None of my Series 3s or 2s have as of today. I am not going to do any transfers for awhile, even units that have Rovi updates seem to be different (not sure how many updates there have been, they appeared at different times on different units, the Roamio plus got the movie one last night I guess). Transfers can cause big problems, will probably wait a month or more before doing any more.
     
  7. Sep 4, 2016 #287 of 1636
    rainwater

    rainwater Active Member

    7,066
    5
    Sep 21, 2004
    No one said there weren't major guide and lineup issues. However, you are assuming one person and/or team is involved with all if this? I highly doubt TiVo updating their database of logo to channel mapping is going to affect the speed that Rovi fixes data.

    Btw, TiVo doesn't have "millions" of retail subscribers. The have less than a million.
     
  8. Sep 4, 2016 #288 of 1636
    dishrich

    dishrich Well-Known Member

    1,026
    99
    Jan 16, 2002
    Springfield, IL
    OK, but isn't this change ALSO affecting their subs that get Tivo thru their service providers? (Mediacom, etc.) I would think that regardless of provider, ANYONE with a Tivo is being affected by this change, as I can't see Tivo using different EPG providers simultaneously...
     
  9. Sep 4, 2016 #289 of 1636
    dougdingle

    dougdingle HD Tech

    954
    81
    Jul 4, 2007
    West Coast
    This may have been fixed. I have a 1P for a show that's set up to start with season 3 (new and reruns), and a scheduled show (a rerun) showed up this morning in the ToDo list.
     
  10. Sep 4, 2016 #290 of 1636
    LarryAtHome

    LarryAtHome Active Member

    197
    53
    Feb 18, 2008
    I don't have 8.3 or 8.4 in my channel lineup. Signal too week for my location.
     
  11. Sep 4, 2016 #291 of 1636
    JoeKustra

    JoeKustra in the other Alabama TCF Club

    20,355
    3,796
    Dec 7, 2012
    Ashland, PA...
    It seems that any show that starts after the upgrade and has a valid season number is ok, like Blindspot. Still not going to work for late night. One more week to go before we hit the guide entries for the new season. My fingers are crossed.

    Tuesday starts season 2 of The Late Show.
     
  12. Sep 4, 2016 #292 of 1636
    dougdingle

    dougdingle HD Tech

    954
    81
    Jul 4, 2007
    West Coast
    My Movies folder issue is mostly solved as well, although I still have half a dozen or so that are clearly movies (Das Boot, The Big Lebowski, etc.) which only show up under "All". No idea why.

    Perhaps in a future software update they will allow end users to change the designations of shows for purposes of folder filing. It would be a nice little feature to add, but I'm not holding my breath...
     
  13. Sep 5, 2016 #293 of 1636
    TonyD79

    TonyD79 Well-Known Member

    12,712
    1,972
    Jan 4, 2002
    Columbia, MD
    Channel Lineup: Verizon Fios Howard County 21042

    MISSING Channel:
    - Channels 821-828 should be ESPN College Extra 1-8 HD (ESCEHD1-8?)
    - Channel 313 should be GOL TV
    - Channels 34-49 should be local access

    MISLABELED Channels:
    - Channel 459 is WUTBDT2 (Grit) when it should be WMARDT3 (Bounce)
    - Channel 596 is BEIN-HD2 (Spanish) when it should be BEIN-HD (English)FOX
    - Channel 320 is LonghornHD when it should be Longhorn SD
    - Channel 247 is RFD when it should be Blue Highways
    - Channel 330 is BIG10OV1 when it should be BIG10 (SD)
    - Channel 331 is BIG10OV2 when it should be BIG10OV1 and has missing programming

    DELETED Channels:
    - Channel 317 WFN was removed from the lineup
    - Channels 321-328 ESCE1-ESCE8 were removed from the lineup

    MISSING Data:
    - Channel 331 (BIG10OV2) has upcoming only when it has programming
     
  14. Sep 5, 2016 #294 of 1636
    loganasu

    loganasu I'm a lurker

    301
    10
    Jan 17, 2005
    Once I got the update, Tivo removed all of the Baltimore TV stations.
    I live by the Border and would get TV from Baltimore & Harrisburg.

    Now, Tivo appears to think that once a TV signal moves across state lines, the signal stops. I can't even tune into the Baltimore stations.

    I ran the guided setup for a Maryland zip code and all the baltimore stations can come in, but I can't get the PA stations any more.

    I reran the setup for my zip code and noticed that I have the guide data from Philly, but again not baltimore.

    I have submitted the lineup changes for the baltimore stations to be added for the PA zip code.

    We shall see if/when it changes.
     
  15. Sep 5, 2016 #295 of 1636
    JoeKustra

    JoeKustra in the other Alabama TCF Club

    20,355
    3,796
    Dec 7, 2012
    Ashland, PA...
    I'm in the middle of PA, and my OTA lineup includes PA, NY and DE. But no Maryland. I can't receive any OTA, but it's fun to play.
     
  16. Sep 5, 2016 #296 of 1636
    TonyD79

    TonyD79 Well-Known Member

    12,712
    1,972
    Jan 4, 2002
    Columbia, MD
    What a mess. When I had TiVo for OTA, it gave me channels all the way to Philadelphia and Lancaster when I lived in Columbia, md. Now they are keeping it to a single market.

    I checked it. New Freedom gets PA only. Freeland gets Baltimore/DC only.

    Directv had the perfect solution. You could use two markets. A primary and secondary so you could fine tune where you are.
     
  17. Sep 5, 2016 #297 of 1636
    Tolo90

    Tolo90 New Member

    22
    1
    Sep 3, 2016
    Thats Rovi! They did the same thing to WMC (Microsoft) when they changed to Rovi. I get my channels from translators, in a valley, and no direct tv signal. I now have no guide at all for the channels i actualy recieve. Same BS as when Microsoft changed to Rovi. Never did get a completly correct guide again. I bought a Tivo because they used Zap2It for their guide, now they changed to Rovi. Now i have a $400 brick for a tv tuner, and no guide!
     
  18. Sep 5, 2016 #298 of 1636
    TonyD79

    TonyD79 Well-Known Member

    12,712
    1,972
    Jan 4, 2002
    Columbia, MD
    Good luck. Work with TiVo. They are pretty responsive and can drive the rovi data. Microsoft had no interest so nothing got done. I've (and others) have seen daily improvements and corrections but you need to bring them to tivo's attention.
     
  19. Sep 5, 2016 #299 of 1636
    Tolo90

    Tolo90 New Member

    22
    1
    Sep 3, 2016
    I have two posts to their lineup problem page and a long chat that gave me even less hope. Will wait and see what happens after their undeserved long weekend.
     
  20. Sep 5, 2016 #300 of 1636
    TonyD79

    TonyD79 Well-Known Member

    12,712
    1,972
    Jan 4, 2002
    Columbia, MD
    I think you meant to reply to the other poster.

    I have reported my few issues.
     

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