Rovi Guide

Discussion in 'TiVo Coffee House - TiVo Discussion' started by cherry ghost, Aug 22, 2016.

  1. Aug 27, 2016 #261 of 1288
    idksmy

    idksmy Guest

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    Tivo will work these problems out. #firstworldproblems
     
  2. Aug 27, 2016 #262 of 1288
    mnb

    mnb Member

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    Sep 15, 2004
    I can confirm that at least some types of sporting events One Passes are totally broken now.

    All my motorcycle racing recordings are broken. Nothing is set to record.

    The Today show is screwed up. It started recording the 10am show (which I didn't have a pass for) and stopped recording the 7am show (which I did) and it knows nothing about the 9am show.

    God knows what else is messed up.


    TiVo... test this stuff more thoroughly before pushing it live.
     
  3. Aug 27, 2016 #263 of 1288
    DeltaOne

    DeltaOne Mount Airy, MD

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    I wasn't in a hurry to get the new guide so I didn't force any connections.

    This morning everything seems fine. A few shows I cancelled in the coming week had come back, so I cancelled them again. Not a big deal.

    I know my Roamio was scheduled to connect around 1 am, I assume it did so. The last connect was around 6 am, and the next connection is scheduled for around 10 am. Isn't the normal schedule every 30 hours or so? I seem to have a full guide, the data goes out for 13 days.

    I do have a wish list for a sporting event that I don't recall seeing in my To Do list. I'll have to check that out.
     
  4. Aug 27, 2016 #264 of 1288
    moyekj

    moyekj Well-Known Member

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    Mission...
    Interesting, and tonight's Tennesse at Oakland game too. Got to love inconsistenty...
     
  5. Aug 27, 2016 #265 of 1288
    moyekj

    moyekj Well-Known Member

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    Mission...

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    A general category such as "movies" by itself returns no matches. You have to add a sub-category such as "drama" for it to work. Messed up for sure - sub-categories are being indexed, but not top level categories.
     
  6. Aug 27, 2016 #266 of 1288
    jth tv

    jth tv Well-Known Member

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    Awaiting Restart or Restart Required would have been a lot more helpful than loading error(S01). I knew the guide change was coming, but instead of my getting it over with immediately, I had to find out what that meant and what to do by looking here.
     
  7. Aug 27, 2016 #267 of 1288
    bbrown9

    bbrown9 Active Member TCF Club

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    What really concerns me is that if I wouldn't know about the S01 error wihtout coming here. If I was a typical home user, I wouldn't even know to check the network connection and system info so I wouldn't know that there was an S01 error. I would assume that all went well and that there was no change until my guide data ran out. And I'd be all WTF?!

    Now I just have to wait for a recording to finish and then I'll reboot and force the connections.
     
  8. Aug 27, 2016 #268 of 1288
    MVPinFLA

    MVPinFLA TiVo Fan

    128
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    Dec 16, 2003
    South Florida
    I got the new guide info yesterday. When I turned it on, I had the alert telling me about deleted and added channels; and that it had to load new data. While loading the data, I was able to watch whatever I wanted to. It was very smooth and essentially transparent to me. I was prepared for the worst and was quite pleased with how the transition worked for me. I just wanted to post, since so many people are having issues; but perhaps those that don't have any don't post about it.
     
  9. Aug 27, 2016 #269 of 1288
    morac

    morac Cat God TCF Club

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    Especially since TiVo's support article says to disconnect the network cable for a few days if this happens which will just make matters worse in this case.

    https://support.tivo.com/articles/Troubleshooting/Service-Connection-Failed-Errors

    My understanding though is that the message displayed says to reboot the box?
     
  10. Aug 27, 2016 #270 of 1288
    bbrown9

    bbrown9 Active Member TCF Club

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    There is no message, so if I didn't know to check the network connection, I would think all was well and wouldn't go looking for assistance anywhere until the guide data ran out.

    When I look at network connections, it just says "unrecoverable error". It does not say to reboot.

    When I look at system information, that's where I see error S01. Still nothing about rebooting.

    EDIT 1: So then maybe I shouldn't reboot and do what the FAQ says?

    EDIT 2: Actually, I see this in the FAQ about the guide updates, so I will do the reboot.

    https://support.tivo.com/articles/Essential_Summary/Program-Guide-Data-Updates#s_err
     
    Last edited: Aug 27, 2016
  11. Aug 27, 2016 #271 of 1288
    cherry ghost

    cherry ghost Well-Known Member

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    One has to be on the "Connecting" page when the error occurs. After "loading info" fails, there's a suggestion to restart the box and then force a connection if the error continues.

    I think I'm remembering that correctly.
     
  12. Aug 27, 2016 #272 of 1288
    bbrown9

    bbrown9 Active Member TCF Club

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    I did the reboot and it says it's preparing the update and that ait may take up to an hour, possibly longer.

    I have FIOS in MA - I'm hoping the damage to the channel listings and one passes will be minimal when this is all done.
     
  13. Aug 27, 2016 #273 of 1288
    jsmeeker

    jsmeeker Notable Member TCF Club

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    Got the "Out of guide" data this morning. Went to force a call. Saw it was in the middle of the call. Loading data
     
  14. Aug 27, 2016 #274 of 1288
    morac

    morac Cat God TCF Club

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    I never got the message about switching over to the new data on my Roamio Pro, but this morning I had an out of guide data message pop up. What's odd is the box appeared to have already downloaded and indexed the new data since I pressed skip and the guide was already fully populated. Without that message though I would never have known it switched over.

    I had to unselect a handful of channels, but so far so good. One thing is that keyword wish lists don't seem to work at all anymore as they don't find anything, but I've read that can take a day to get working again.
     
  15. Aug 27, 2016 #275 of 1288
    bbrown9

    bbrown9 Active Member TCF Club

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    After rebooting, I got the out-of guide-data message and made a connection. The connection finished and now everything says "To be announced".

    Will this fill in by itself over time or should I force another connection?

    EDIT: Never mind - the connection is still in progress - the screen must have just timed out and put me back to live TV
     
  16. Aug 27, 2016 #276 of 1288
    markjrenna

    markjrenna Active Member

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  17. Aug 27, 2016 #277 of 1288
    Cheezmo

    Cheezmo Active Member

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    Plano, TX
    I just noticed that new suggestions and movies that I recorded weren't showing up in the "Movies" category in My Shows.

    I then looked at the guide, and told it to filter and only show "Movies". Only about 10 movies are found per day (should be hundreds).

    So, it looks like it isn't recognizing most movies in the new guide data as movies.

    Oops.
     
  18. Aug 27, 2016 #278 of 1288
    JackStraw

    JackStraw Member

    125
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    Oct 22, 2002
    I have several recordings scheduled this evening and one on Monday with no title. My guide is complete. I can't delete the schedule recordings from either the To Do List or from the show itself on the guide. I questioned whether they were even going to record so I scheduled manual recordings for the same time. I have a Roamio Pro. The scheduled recordings have no show name. Just the time and the channel are shown in the To Do List.
    The manual recordings I set up do show the name. All my other scheduled recordings show the complete information and I can modify or cancel them as I choose. What's strange is a few of the shows that were scheduled for this evening do have the information. What I want to know is if these unnamed recordings do record how will I be able to delete them. If they have no functionality now what happens if they record and are now in My Shows. I should mention they actually do have a name if you click on them the info says Ray with a shadow cartoon figure. I also got a message from last night about guide data and connect to TiVo service now. I did but that did not change the orphaned scheduled recordings.
     
  19. Aug 27, 2016 #279 of 1288
    lessd

    lessd Well-Known Member

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    My guide data no longer shows what programs are going to be recorded, if I pick a program from the guide and ask that that program be recorded then I get the check mark in the guide data, have others seen this ?? (My to-do-list seems OK excepts for some repeats I have to manually clean up)
     
  20. Aug 27, 2016 #280 of 1288
    jth tv

    jth tv Well-Known Member

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    On the first day of conversion I had one like that a couple of days out. The following day I was able to delete it from To Do, so hopefully it is not an ongoing problem.
     

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