Router Question

If I understand your problem, you can't connect your PC to the cable modem in place of the Belkin router and access the internet though the PC. Did you cycle power to the cable modem after you removed the router? Usually this is necessary when you change the device connected to the modem.

He probably gave you the MAC address of the router -- 12 characters in the range of 0-9 and A-F. If cycling power to the cable modem doesn't work you may need to "spoof" the Belkin's MAC address in the Netgear router so the Netgear router reports the same address to the modem as the Belkin router is now reporting. Some ISPs set up their end to only talk to a specific device connected to the modem.

 

Is there a problem with the Belkin router?

If there are security settings set up on the router (wep, mac address filtering, pasword, ect), there should be a reset switch on the router.

Is there a reason you couldn't swap the netgear router for the belkin one?

pdhenry is right, sometimes you have to spoof the mac address with the one from the device that was connected to it during initial setup.

I tell people, even if you only have one device hooked up to the modem, still get a router. Gives you a little extra protection with NAT.

Now, do you have cable or DSL? DSL uses PPoE and needs a username/password entered into te modem. You would know if you have to install software in order to get online if you have the computer connected directed to the modem.

 

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plug the new router into the cable modem, then pull the power on the cable modem. Wait 30 seconds and plug it back in

Most cable modems have a security feature; they link up to the first device they see and then won't let any other device through. Fortunately, they forget what this was when they lose power.

 

yes - it just sounds like the first router is doing DHCP DNS info from the cable modem and then gives out IP addresses along with that for your local stuff. So take it off and power down everything. Add your router and then power up cable modem, then router and then the PC, check it for Internet access and then the TiVo DVR's will sort out the new info and update themselves over time or you can restart them.

 

Glad you got it to work.

Why did you need the second router?

Some wireless routers will let you turn off the wireless aspect of the router, if that was the reason.

 

I think that's less of a security feature and more of a way to make it easier on the cable companies to only have one device connected and not need keep track of your MAC address for you. I was very glad when they did away with that nonsense ~5 years ago.

 

That 26 character was most likely encryption.

There should have been a reset button on the router to put it back to default (no encrypton).

Make sure you at least put a new username/password on the new router. Otherwise, it's usually admin for the username and no password, or no username and admin as the password.

As far as using MAC address filtering, encryption, and turning off broadcast SSID, might want to find someone in your area about it if the owners manual is to complcated to follow. Sometimes the guided setup works well if the router has one.

glad you're up and running.

 

The 26 Characters was the WEP Key, 128 - bit encryption.

10 Character WEP Key is 64 - bit encryption.