Rocketboom on TiVo

Advertisements

At the moment things seam to be going well. I got Rocketboom yesterday. Cnet very early this morning and now my product watch stuff is filling up again.

 

yeah, i watched cnet this morning...you'd think they could get a prettier host...i guess i'm spoiled because of rocketboom

 

I just checked my history and it say's it tried to download Rocketboom at 3:01PM but it didn't. It say's because it could not be found on my DVR. TivoJerry-when will the fix come from TiVO? I have 240 series.

 

after getting friday-wednesday without a problem, i dont have today's, what gives?

 

Advertisements

I am still receiving the same message I have since I first signed up. That my DVR cannot find the program. I receive this message on any of the downloaded shows, such as from CNET.

Any help would be appreciated.

Thanks!

Matt

 

call customer service

 

Triple H- <g>

I will try that again. I tried once before, but there was no solution available.

Thanks for the info.

Matt

 

have you tried to unsubscribe (wait a few business days) then re-subscruibe?

 

TiVoJerry, Rocketboom hasn't downloaded to my TiVo since Wednesday and there was no C|Net today either, what happened?

 

I know it is no consolation, but mine seems to have been working pretty well since he made that change last week. (I was getting nothing prior to that)

Downloaded one each of these days:
5/26
5/29
5/30
6/1
6/2

 

Getting mine as well. Sometimes the download fails four or five times in a day but it always seems to get there in the end.

 

I have had no such luck with any downloads. A bunch of them tried to download today from 2:57 to 3:03PM(6/4) but when I check "History" it say's they could not be found. TivoJerry is there a fix(software Update) coming for this soon?

 

well tomorrow is another day, hope to get it, if not i will try to re-subscribe and why did I not rec'v the C|Net on Friday

 

I get the same error on my bedroom Tivo, but the one in the living room works just fine.. However, I unsubscribed to Rocketboom, it kinda got on my nerves. LOL

 

i'm finally getting friday's cnet right now!
--
Alan

 

Well, I talked to tech support, and they told me it was likely my firewall, which I suppose is possible, but I don't think is likely, as I'm getting no blocked requests in the log for the time that the downloads fail. My problem is that I'm not really able to take down the firewall, as it is also responsible for routing my network correctly, and I don't really have the opportunity to take that down for long enough to test. I suppose I can try and set up a hub before my router, and see if I can string together enough cable to get to one of my tivos, but that seems like a giant hassle. I guess I'll just live without the experience for now.

Matt

 

TiVoJerry - count me among those who have never received a CNet/Rocketboom download. I've signed up for everything as of several weeks ago. I have two routers followed by wired ethernet running to the TiVo box.

 

TiVo CS is totally wrong for giving out that type of information unless your firewall is blocking outgoing requests. This is not the case for most firewalls. The TiVo downloads these files though outgoing requests so you do not need to setup any rules to forwards ports to your TiVo.

I think its very irresponsible for TiVo to give out this information unless they are sure the users firewall is blocking outgoing requests. 99.99% of the time this is not the case so they are causing more harm than good.

 

I have been getting my cNet downloads each week without problem. I did not do any special configuration of my firewall/router to make that happen - I did not open any special ports or anything. Sounds to me like the CS rep does not know how the system works.

 

Actually, it sounds like the whole CS department doesn't know how it works. They are giving others the same advice. This type of advice is going to cause people to not want to use the service after they have to go through the hassle of configuring port forwarding even though it isn't going to help them one bit.