Roamio S5 TiVo reviews and facts

Discussion in 'TiVo Roamio DVRs' started by bradleys, Aug 19, 2013.

  1. ncbill

    ncbill Active Member

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    Ummmm...that's why I bought (for $63) the "up to $749.99" plan for DVRs (you specify it is for a DVR and pick "Tivo" as the brand) to cover the Roamio Basic w/ lifetime (roughly $600 on my receipt)

     
  2. innocentfreak

    innocentfreak Well-Known Member

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    Which like I said comes out more than the Best Buy warranty. The BB 4 year is $34.99. Squaretrade is $64.99 for 3 years without coupon. Even with a 30% coupon it is more expensive.
     
  3. Fofer

    Fofer Bo55man69

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    Yeah, definitely use a 30% discount code with ST. They're everywhere.
     
  4. ncbill

    ncbill Active Member

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    Does the BB extended warranty pay you the invoice (hardware + lifetime) if they can't fix it after 3 attempts (ST's 'no lemon' coverage)?

    That would be a deal, if my local BB had the Roamio in stock, which they don't. :)

    Of course, my first Roamio died in under 24 hours, so if the replacement has the same problem I'll just return everything to Tivo for a refund and look at BB for a future Roamio purchase.

    TIA for any add'l info on the BB plan!

     
  5. Goober96

    Goober96 Member

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    If one gets a 3 year warranty from TiVo is the lifetime service transferred to the new box in all cases or is it always lost or something in between?
     
  6. innocentfreak

    innocentfreak Well-Known Member

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    Not to my knowledge. If BB can't repair the TiVo, you get a new one off the shelf and fax your paperwork to TiVo to transfer lifetime. They will transfer lifetime with a warranty exchange.

    Yes. They ship you a new/refurb TiVo replacement with the same plan.

    With any third party warranty exchange, TiVo will transfer the service plan to the new TiVo after you send them the paperwork.

    http://support.tivo.com/app/answers/detail/a_id/20

    The retailer or manufacturer wording is why I suspect they wouldn't honor a Square Trade warranty exchange which is why you would have to cover the lifetime service which drives the price up.
     
  7. ericlhyman

    ericlhyman Member

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    Does adding a larger hard drive void the warranty if you get the 3-year Tivo extended warranty? Which hard drives can be added (brands and specifications)?
     
  8. ppartekim

    ppartekim Member

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    Middle of...
  9. Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    Yes. Technically the warranty is void is you open the case for any reason. Now some people have had success with getting an upgraded TiVo repaired under warranty by putting the original drive back in, but TiVo can tell via their logs if you've upgraded so they could still refuse you if they want.
     
  10. Beryl

    Beryl Well-Known Member TCF Club

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    Makes a stronger case to get SquareTrade instead.
     
  11. jmpage2

    jmpage2 Active Member

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    Is there a single documented case of TiVo ever doing that? I suspect not.
     
  12. Goober96

    Goober96 Member

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    Then why buy a more expensive warranty from anywhere else when TiVo sells them for 39.95?
     
  13. ncbill

    ncbill Active Member

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    IIRC the extended warranty Tivo sells is only good for one replacement.

    Under that plan I don't believe they even try to fix the unit, they just send you a replacement.

     
  14. innocentfreak

    innocentfreak Well-Known Member

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    Best Buy is 4 years on the base for $34.99. Also you are dealing with BB for warranty so upgrades may be less of an issue.
     
  15. ncbill

    ncbill Active Member

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    Well, that's what Tivo claims, but I doubt they would prevail in court.

    People forget auto manufacturers used to try and deny warranty claims if the owner (not the dealer) changed the oil.

    Anyway, it's moot given the short duration of the warranty Tivo itself offers.

    People who want to DIY upgrade should just plan on buying an extended warranty plan, since those are all offered by 3rd parties who would have no idea you 'popped the hood' as long as you put the original drive back.

    I love the design of the Roamio Basic - the components most likely to fail on Tivos (power supply, hard drive) are now easy-peasy replacements (no more soldering required to fix a bad PSU!)

     
  16. TishTash

    TishTash Active Member

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    I always thought if you didn't have a MoCA-capable DVR connected directly to the router, you had to have a MoCA bridge. Why does the Roamio obviate that requirement?
     
  17. Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    Only the Roamio Plus/Pro can do this. And it can do it because it has a MoCa bridge built in. The Mini is only a MoCa client, but the Roamio Plus/Pro (and Premiere 4 tuner unit) can all act as a MoCa bridge.
     
  18. Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    I have no idea, but even if they haven't would you want to risk being the first case? By opening the case you're taking the risk that, even with an extended warranty, TiVo could deny your claim and you could lose your lifetime service.

    I personally decided the risk wasn't worth it so I paid extra for the Pro and plan to get a 3 year extended warranty from TiVo. It'll probably cost me more long term, but for me it was worth the peace of mind.
     
  19. innocentfreak

    innocentfreak Well-Known Member

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    Ask Aaronwt. It happened to him.
     
  20. Johncv

    Johncv Well-Known Member

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    As I understand it that the way an eSATA is suppose to work. Once you connect an eSATA drive it create one drive with the internal and external drive. Now on the SA box that I have eSATA connected if there is space on the internal it will record on that first before it records anything on the external drive.
     

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