Roamio missing some guide data, but there on Premier

Discussion in 'TiVo Help Center' started by RTPGiants, Apr 28, 2020.

  1. RTPGiants

    RTPGiants Member

    117
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    Mar 12, 2007
    Durham, NC
    I have a Roamio that I use for most things. This week it has some gaps in guide data for 1 channel for a specific 8-10 timeslot a few times during the week. My Premier that I barely use has the data. Network connection says it was successful earlier today and I forced another download which went fine, but still missing. Seems odd to me that Premier would show it, but Roamio wouldn't. Both are cable card devices.

    Any thoughts?
     
  2. ThAbtO

    ThAbtO TiVoholic by the bay TCF Club

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    Apr 6, 2000
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    Assuming these are sports event, they were cancelled due to Covid-19 and they were unknown as to what to replace the data with.
     
  3. RTPGiants

    RTPGiants Member

    117
    0
    Mar 12, 2007
    Durham, NC
    No, it's stuff like Survivor and other network shows on a CBS affiliate. But again, shows up ok on Premier with same network setup and same cable provider.
     
  4. ThAbtO

    ThAbtO TiVoholic by the bay TCF Club

    11,688
    920
    Apr 6, 2000
    SF Bay Area
    You got a service update, which does not include any guide data. Connect again after its been installed.
     

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