Roamio Deals?

Discussion in 'TiVo Roamio DVRs' started by Smirks, Aug 22, 2013.

  1. Fofer

    Fofer Bo55man69

    92,938
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    Oct 29, 2000

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    FWIW, I get into the habit of quoting the thought that inspired my response, simply because at the fast pace this forum often moves, if I don't do so, other posts appear in between, and then my post may come off as a non sequitur. I quote so I can use it as a reference point, and I am not necessarily replying directly to the poster, so much as I'm offering up thoughts to the group as a whole. After all, this is a public forum with many participants. Many people talking to many people, in a crowded virtual space.

    Anyway. Glad we got that sorted. S'all good, indeed.
     
  2. nycityuser

    nycityuser Member

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    Dec 30, 2004
    New York, NY
    As I wrote above, I ordered a Roamio Basic plus lifetime from TiVo with the 10 year loyalty deal. Lifetime was $199.

    I ordered on Monday by phone and the CSR asked if free shipping for a Friday arrival was acceptable. I suggested that would mean no later than Monday or Tuesday of next week. He said it would be Friday at the latest. I was happy with that and accepted the timetable.

    Fast forward 3 days to today (Thursday) and the order still shows as processing on their website. As I only live here part-time, if the order arrives after next Tuesday then nobody will be around to receive it for awhile. So I called in to TiVo to inquire about the status.

    The guy kept putting me on hold and giving me the runaround that all was OK. I forced the issue and he found that the order was still processing and would not be shipped for several more days.

    We agreed to cancel the order with the plan that I could call back in a month and re-order at the same pricing. He gave me a reference number for the call. Ten minutes later he phoned me back to say that they actually could not guarantee the loyalty pricing in a month. He asked if I wanted to ship to another address to receive it. I said no since I could not try it out within the 30-day money-back guarantee period.

    Meantime, they did ship the free slider remote a couple of days ago and it will arrive tomorrow. It was shipped as a separate order with zero cost. I wonder what happens with that now?

    I have to say I am disappointed with the disorganization of TiVo sales and shipping. I've always had much better luck in the past and I've ordered lots of TiVo units from them over the last 11 years.
     
  3. trip1eX

    trip1eX imo, afaik, feels like to me, *exceptions, ~aprox

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    Sounds like Tivo to me. Their back office systems are cups and a string. They use stone tablets to take orders. And hamster wheels are their sole power source.
     
  4. series5orpremier

    series5orpremier Well-Known Member

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    At least this time they called you back to try re-negotiating the terms. My expectation would have been they'd ship your equipment in 30 days without you calling to order, only they'd charge you full price without notifying you and hit up your credit card without your consent.
     
  5. Dabreeze

    Dabreeze New Member

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    Thank you to all who have posted about the lifetime loyalty deal for the Roamio. Today, I got the Roamio Plus and lifetime for $523.00 delivered. Two phone calls, 2 CSR reps. The 2nd rep was extremely helpful. He pulled up a old Tivo series 2 boxed with DirectTv from 2001 to 2009 and added that time to my current 6 years with a Tivo HD. It took a couple of supervisors to get it done but now I'm a happy camper. So, be patient and persevere. It's well worth the time and effort. No more monthly payments ! Hooray.
     
  6. rscar627

    rscar627 Member

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    Pasadena MD
    Thanx for all the info guys. Just ordered a Roamio Plus with lifetime for $523.98. Unfortunately, I was unable to get the slide remote but no biggie. I'm happy, I saved $300. :up:
     
  7. blueshoo

    blueshoo el guapo

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    Old Dominion
    +1 thanks. Have been out of the Tivo world from several years, but took this opportunity to jump back in.
     
  8. RacShade

    RacShade New Member

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    Jan 20, 2015
    Longtime listener, first-time caller.

    Thanks to this thread, I just called in and got the Pro* and Slide Remote for $699.98 + $72.00 Los Angeles sales tax for a total of $771.98.

    *(Had fun upgrading my Series2 with two bigger drives thanks to this forum back in '03, but just wanted to get something off the shelf and go about my day.)
     
  9. Bierboy

    Bierboy Seasoned gas passer

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    I hope you got lifetime with that....

    :D
     
  10. RacShade

    RacShade New Member

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    Yes. Should have mentioned that. :):up:
     
  11. Bierboy

    Bierboy Seasoned gas passer

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    Jun 12, 2004
    Fishers, IN
    ;)
     
  12. Lyons00

    Lyons00 Member

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    Jan 24, 2015
    Hi,
    I'm thinking about getting the Roamio Pro with one mini and lifetime services, total would be about 1243 plus tax.. I've called twice and neither CSR, wouldn't discount anything at all. Is this normal with Tivo, any help would be appreciated?

    Thanks, Jerry
     
  13. HarperVision

    HarperVision TiVo's Italian Cuz!

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    Paradise...
    Buy a code off of eBay from spherular (member here). Very good and very legit, make him an offer.
     
  14. Lyons00

    Lyons00 Member

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    Jan 24, 2015
    Thank you, I'll look into this!!
     
  15. HarperVision

    HarperVision TiVo's Italian Cuz!

    5,275
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    Paradise...
    Send him a PM here if you can.
     
  16. tarheelblue32

    tarheelblue32 Well-Known Member

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    He can't. Not enough posts yet.
     
  17. Lyons00

    Lyons00 Member

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    I sent him a email on eBay! Hope he gets back to me, just making sure of the price.
    Thanks
     
  18. HarperVision

    HarperVision TiVo's Italian Cuz!

    5,275
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    Paradise...
    Go to sellmoretivo.com and it'll show prices you get with his coupon code. He usually accepts a cheaper offer for the codes.
     
  19. tarheelblue32

    tarheelblue32 Well-Known Member

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    Raleigh, NC
    The site has been down for a couple months, but the codes still work. The current prices are $450 for a Roamio, $600 for a Plus, and $700 for a Pro.
     
  20. LoadStar

    LoadStar LOAD"*",8,1

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    Milwaukee, WI
    I know the 10+ year "loyalty" deals were supposed to have long expired; have they?
     

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