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Discussion in 'TiVo Roamio DVRs' started by Smirks, Aug 22, 2013.
This seems less historical.
Beats buying a whole new TiVo, which my SO did when the drive died in "her" TiVo and I was out of town on a contract job.
Can somebody clarify this? The TiVo web site says the warranty is
"90 days free labor / One year parts exchange"
What exactly does this mean? It's not like "free labor" means someone is going to come to my house and fix it on site. So what happens if it dies after the 90 days, but before the 1 year?
Maybe it's changed, I don't know. But I seem to recall beyond 90 days you only get a refurb and they may charge shipping in one or both directions. But again, maybe the current situation is more generous than what I recollect...
Yes, I also got the slide remote pro for free...but after using my TiVo Roamio Pro for a while, I realize that most of the time, you only need to hunt and peck 3 or 4 characters before the program you are looking for is on the search results screen... I don't need a QWERTY keyboard for most searches... Plus, I ended up using my Harmony 890 universal remote anyway...
I doubt they would have offered you $50 instead of the slider remote... For TiVo, $50 translates to $50 on their bottom line. Giving you a $50 remote is not a $50 cost to them, plus they have the benefit of moving some of this stuff off their books/inventory... I am not sure these things are moving very well, or they wouldn't be giving them away so easily...
Your best course of action is to monetize your TiVo slider remote on eBay, which you already mentioned...
I've been risk averse my entire life. Yes, I don't want to mess with it if it takes any more disk prep work than wiping a drive. But with Roamios it's just a matter of dropping in a clean drive. I've done it three times now without any problems, including with the same drive twice. The first time to feel better about it I used the stock drive for over the first two months knowing I'd only be time-shifting during that period. Between the warranty being so short to begin with and the lack of evidence that TiVo has systematically denied warranty claims over this I feel any additional risk from dropping in a clean drive is minimal at most.
In view of the 'deals' in the topic of this thread, I'm toying around with the idea of moving from my Premiere(s) to the base Roamio (to keep OTA access). All of my Premieres were purchased second-hand, so I'm not scared of pre-owned equipment. I've also seen posts here which mention the crapshoot of getting a good box via TiVo's refurb 'process.'
My question... have the base Roamio's been out long enough to get a sense of the most likely cause of failure? I've followed the wall wart upgrade recommendations from the HD upgrade thread, but was wondering if anything else besides the HD (like the capacitor plague of a few years ago) was a common point of failure that could come into play when purchasing a refurb unit?
Thanks for any advice.
The base Roamio uses a wall wart as it's primary power supply, so if the power supply fails you can replace it for $6. The other most common cause of problems is the hard drive, which on the entire Roamio line can be fixed/upgraded simply by dropping in a blank drive. (the TiVo formats and installs the software automatically)
The only other sorta common problem I've seen is with the HDMI port. Apparently it's kind of sensitive to stress and the internal solder points can break if you if you put too much pressure on the HDMI cable. But I've only seen a handful of complaints about this so it doesn't seem to be that common.
It takes literally a few minutes to remove the cover, install the drive, and replace the cover. But I didn't upgrade my pro until a Windows option was available. Then I replaced the 3TB drive with a 5TB drive. Although now I wish I had used a 6TB drive
I haven't had any issues yet with my 2013 Roamio Basic. I take it with me to my GFs house so I am regularly connecting and disconnecting an HDMi cable to/from it.
The use of an Ultra-thin cable is not a bad idea either, I use several of them and they work perfectly with basically zero stress on the port.
It's amazing...just a few years ago, HDMI cables seemed so expensive... As a result, I only bought what I needed...
Now, they seem to have multiplied like baby rabbits... I have a number of spares in my junk cable drawer... That reminds me, I still need to get rid of a bunch of audio and video RCA cables from that same drawer!!!
I know the feeling... we moved last year and I threw away a huge pile of USB, power, RCA, etc. cables because I had about 20 of each in my spares box. Its been less than a year and I'm now back to needing to thin out. Yet there I stood in line yesterday at TWC getting a TA and Cable Card, and waited for her to go get me a USB cable, 3 Coax cables, and a splitter... full well knowing that I probably had spares at home. I just can't turn down free stuff!
Yea...free stuff clouds my judgement...
The fear of needing something later also clouds my judgement, which explains why I still have RS232 and parallel printer cables sitting in my junk drawers!!!
ROFL... I have both of those in my cable stash too. One day far in the future when an EMP knocks out all the modern electronics, we'll be there with those RS232 and parallel printer cables to cobble together something to save the universe!
Comic book plot from the 1950s:
Humans destroy all wood on earth, down to the very last toothpick, because it's found to be emitting a harmful gas. This is in the near future and there's not all that much wood left anyway. Death penalty for owning or harboring any trees or wood products or anything made of wood. Turns out it's a hoax by aliens wanting to invade and conquer earth, with wood being the only effective shield against their weapons.
Luckily a curator of an air museum somewhere has risked the death penalty and secretly stashed away a bunch of WWI wooden fighter planes. He comes forward, the planes are fitted with modern engines and armament, and the world is indeed saved! A pardon, obviously, for the hero!
So hold onto that old stuff; you never know.
Ha! I guess I am not the only here that needs to seek out therapy!
The sad part is that one day I will need an RS232 cable and I'll go and seek it out on eBay and overpay for it because it will be considered "rare", only to find out that I had one in my junk drawer three months later!
That's how it works with me...
I have two "junk drawers" & a junk box!!
I have two "junk" ex-wives that I've recycled. But I'm certain that I won't be needing them again as my current model is SOTA.