Roamio Deals?

Discussion in 'TiVo Roamio DVRs' started by Smirks, Aug 22, 2013.

  1. HarperVision

    HarperVision TiVo's Italian Cuz!

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    I would've not taken them up on that deal and hung up and then kept calling back until you got a sympathetic CSR who would give you the Loyalty Deal.
     
  2. DKSF

    DKSF New Member

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    Jun 21, 2006
    So, I just called and ordered a new Roamio Plus and got the $99 loyalty lifetime service, 2 minis and 2 slide remotes for free. I guess this is the best deal going now from Tivo.

    Best Buy has the Roamio Plus on sale right now for $320, if I buy the hardware from Best Buy, can I still transfer the lifetime service for $99? This would be $80 cheaper.

    Thoughts?
     
  3. HarperVision

    HarperVision TiVo's Italian Cuz!

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    No, you have to buy direct from TiVo to get the loyalty deal, unless they've changed very recently.

    Are you saying you got the minis for free too, or just the remotes? If so, that's a smokin' deal and I'd jump on that like a hungry lion pouncing a baby antelope!!!
     
  4. DKSF

    DKSF New Member

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    Jun 21, 2006
    Sorry, should have been more clear, only the remotes were free.

    The original rep, wouldn't give me the remotes even though I asked several times. I only called back to see if they would match Best Buy's price on the mini's, they said no, so I said I wanted to cancel my order since they wouldn't match the price, unless they gave me some remotes. The second rep said no problem, and even said that she would have offered them to me as part of the original order.

    I just assumed that I had to get the Roamio from Tivo to get the $99 lifetime service, but got to thinking afterward and I wondered if they would let me transfer my service even if I bought all of the hardware from Best Buy, I could save even more money.

    I guess I'll call back and find out for sure. Strangely, the remotes are on a separate order, so I guess at the end of the day I could keep the free remotes and cancel my order for the rest of the stuff.
     
  5. jlin

    jlin Member

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    After being turned down for the free slide remote for the last couple days.. I finally got a rep who easily gave it to me after I complained about the $57 tax being added to the order of Roamio Plus. She just said "I can do that!"

    She didn't even have to check with the supervisor (where as the previous reps got denied when checking with supervisors).

    Frankly I have too many Tivo's in the house but this deal is simply too good!
     
  6. SteveD

    SteveD Active Member TCF Club

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    If you used a credit card with some kind of price assurance, you could get the difference back from your credit card company.
     
  7. krkaufman

    krkaufman TDL shepherd

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    YMMV, but we were DirecTiVo customers (3+ HDVR2 units) for 10+ years and were told that the loyalty deal didn't apply to us.
     
  8. HarperVision

    HarperVision TiVo's Italian Cuz!

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    Then I would call them back and tell them that "being a TiVo customer doesn't apply to you!" and then promptly hang up! :p
     
  9. DKSF

    DKSF New Member

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    Jun 21, 2006
    Just called Tivo, and they said that you have to buy the hardware from them in order to get the loyalty transfer of your lifetime service.
     
  10. krkaufman

    krkaufman TDL shepherd

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    As George would say, I suspect I lacked hand having already purchased a Roamio Pro and 4+ Minis.
     
  11. nycityuser

    nycityuser Member

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    Dec 30, 2004
    New York, NY
    Are we able to get the 10 year loyalty deal twice?

    I acquired a Roamio Basic with $199 lifetime earlier this year with the loyalty deal (and with a slide remote). I have several other units in two residences: Premiere on lifetime, Series 2 on lifetime, TiVo HD at $6.95/month, Roamio Pro at $6.95/month and a Mini on lifetime.

    It's overkill, I know. Anyway, I've been a customer since 2004 and wondered whether they might give me another loyalty deal. It would be a gift for someone else.
     
  12. 2004raptor

    2004raptor time to emancipate

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    My parents are considering a roamio (probably the basic) and at least one mini. What's the best deal around for a new customer?

    I assume buying anything a tieing it into my account would be "stealing"???
     
  13. igirl

    igirl Member

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    NorCal
    I just wanted to say thanks for this thread -

    I just got off the phone with them and got a Roamio Plus with Lifetime for $425!

    I started by asking for deals/options for buying a Roamio Plus, then mentioned I got the email for refurbished @ $525 (had to quote the Model+price to him) - He said there was availability.

    THEN also mentioned I heard about getting Lifetime for $99. The options then became - $425 (refurb) or $475 (new). I asked if the refurb is fully covered by the ($40 extra) extended 3 year warranty coverage - YES - so I just added that - versus paying $75 more for new - which I would STILL buy the extended warrant for anyway).

    $490 total, Roamio Plus (refurb), Lifetime Service Plan, plus 3 year extended warranty, tax and free shipping. (Warranty is extended one additional year by Amex)

    This was too good of a deal, I didn't dare ask for a slide remote too.
     
  14. igirl

    igirl Member

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    NorCal
    I don't think they "transfer" your lifetime service. The old Tivo's lifetime keeps working, and you get lifetime on the new one as well.
     
  15. TrackZ

    TrackZ Member

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    MI
    I called about the deal. Have a roamio pro now and been longtime customer. I want to drop back to the base model for OTA/cable flexibility. The offer was refurb for $150, $199 lifetime service, and a slide remote thrown in. The $99 lifetime is plus and pro models only. No extra deal on the OTA model. Had tax but free shipping.

    Think I will be doing this. Cutting my cable to internet only and sell off my pro with lifetime.
     
  16. sjpage

    sjpage New Member

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    Mar 24, 2007
    Thanks for sharing.
    Got the same deal today WITH the slide remote!
     
  17. humbb

    humbb Well-Known Member

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    Northern CA
    Great deal! But if I recall correctly, Amex only extends a purchased service contract by the original manufacturer's (in this case 90-day) warranty.
     
  18. PAL-Ron

    PAL-Ron New Member

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    Jun 8, 2015
    I called over the weekend as a follow up to a call placed a month earlier for an initial inquiry. Got the new Romio Plus $399, lifetime $99 and slide remote + Poe filter for free with just minor prodding. Started to get a mini but backed off when it became clear there was no deal. Gotta say it is a great deal and after 9+ years with an older version I am impressed with the Romio.

    Of note, if you place an order do not get off the phone without a confirmation # as they were having some "tech issues" I posted elsewhere on. My sales rep started to give it to me but then said he'd just email it. When it never came I called and found out (2 days ) later he hadn't given it to me as the system lost it as soon as he processed the order. It took a very looong call and a few levels of escalation to get it straightened out.
     
  19. igirl

    igirl Member

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    Feb 5, 2011
    NorCal
    Darn, wish I had at least tried. :-/ Oh well, we have iPads anyway for typing in stuff on the Tivo App if needed, so don't really need the slide remote so much.
     
  20. tome_9499

    tome_9499 New Member

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    May 27, 2003
    I just had a virtual chat with Tivo about the loyalty discount. I spoke with a rep named Zachary. The transcript is below:

    I've not yet called the number, and am curious to see if I can get a better offer calling in at a different time.
     
    Last edited: Jun 16, 2015

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