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Discussion in 'TiVo Roamio DVRs' started by Smirks, Aug 22, 2013.
You lose it nonetheless.
how would tivo know a replacement HD was used? cant you simply put the original HD back in during support calls or warranty repair? i dont see any tamper stickers or screw like those found in xbox's.
i suppose the tivo unit could record and send the HD serial # back to tivo but judging by how easy Tivo has made it to replace HD's (putting the firmware on ROM vs. disk), i think the risk of losing your warranty over a drive replacement is very low.
i do realize this is a very expensive equipment and everyone wants to take all precautions but i for one went from unboxing the unit to replacing the HD without ever booting up the original drive.
It's been reported here that TiVo's electronic records for the operation of your set will indicate if the hard drive has been replaced.
Has there ever been a single reported case, anywhere, of someone being denied warranty coverage solely because they upgraded their internal drive?
And if so, why does TiVo make it so easy to upgrade the internal drive, with the auto-install software that runs off the bare metal hardware?
In answer to your first question, yes, per a few posts in the hard drive upgrade thread. But it seemed to me that this occurred, typically, where the hard drive upgrade issue had been raised or an issue pressed by the consumer.
In answer to your second question, for its own benefit as well, in addition to being a (secret) selling point?
Keep their "service model" in mind.....remember, they don't repair anything. For issues that cannot be resolved over the phone, they simply replace the whole thing with a refurbished unit. Not hard to imagine where they get all those refurbished units. Here's how I suspect it works: Whoever they subcontract this work to gets the troubled Roamio, pops in a new HDD, boots it up. If it seems to work, it gets repackaged with a new TSN and gets shipped out to replace somebody else's troubled Roamio.
I don't think TiVo was making it easy for us....I think they wanted to make it easier for them. Faster churn minimizes costs.
I believe aaronwt had issues early on and they knew he replaced the drive. This was pre-Roamio.
I assume it is so MSOs can more easily refurbish their own hardware. Also it allows MSOs over time the ability to increase storage space to their customers without requiring all new hardware.
It is also probably easier from a manufacturer point also since now they only need to load the OS on the chip rather than preload the drives before installation.
thx again for your informed responses.
here is the drive I was considering:
gtk. can u please explain the steps to prep the 4TB drive? I do have experience in formatting hard drives. is it an exotic prep? whats required? what do they need?
4TB Roamio Image community edition
We did the lifetime transfer from our 2 S1's to the original S3 OLED's in December 2006/January 2007 and the S3's inherited the activation dates of the S1's (6/18/2000 and 5/8/2002). The S1's got brand new activation dates since they got a year of free service as part of the deal.
Your HD doesn't show the original activation date of the S1?
Apparently nobody else has clicked on this link, or there would be alarms blaring, and flashing red lights, from all informed members involved here.
Here's the tried, tested, and most recommended hard drive product line you could buy (and the drive TiVo uses most, the WD AV Green EURX):
Ignore the Newegg clickbait link, claiming there is a "newer version" available. It's NOT true. If you don't want to take my word for it, ask WD directly, and also ask if WD Purple PURX use in a TiVo is supported, so you can hear it from WD, that it is not (even though they "work").
TiVo sometimes uses a Seagate line of "green" (low power requirement) 5900RPM AV drives, with similar characteristics. But, they are almost never on sale, and tend to cost a lot more than WD drives (and use more power, which is not in unlimited supply in a TiVo).
This will be the only post I make, and will not reply to further questions, as this thread is meant for discussing deals on Roamios, not hard drive questions, support, or other drive discussion (beyond the scope of the end costs, if you buy a Roamio, then upgrade the drive capacity).
Hi all, newby here. Thinking of getting a Tivo and interested in the $0 refurbished deal. I'm very much interested in the annual subscription service package, so can somebody confirm again I can still switch to that with the refurbished deal?
Worked for me last month. Great deal! And the refurb works as good as the one I got from frys. Like New!
Ended up with one new, one refurb, 2 original mini's and 1 V2 mini all perfect. No flaws whatsoever with Cox cable cards and tuning adapters.
Works better than my prev Hopper/Joey system.
Cool, thank you! I'm a current dish customer, so I'm very familiar with Hopper/Joey system, glad to hear that Tivo is better. What kind of MOCA adapter did you end up getting or did you get Tivo Plus/Pro?
I got one of these: http://www.amazon.com/gp/product/B00CZ6WC3A/
My two ethernet Basic Roamios go to this in the garage (which has one ethernet port internet enabled), a coax from this device goes to a three way splitter to 3 Tivo Minis. Perfect replacements to the crippled OTA guide Hopper/Joey system.
Any particular reason to go that route rather than for the MoCA adapters that TiVo itself sells (at a seemingly good price)?
It stands upright (perfect in my leviton wiring panel in garage)
Has 4 Giga Ethernet ports, the regular adapters have 1 10/100 port only
The cheaper one is just fine, but this one is better fitted for my setup.
Thanks--I thought that the 4 ports was a nice addition.
Exactly, In my case my Roamios are connected to this via ethernet in the garage, thats 2 ports, one port goes to another switch in the garage feeding it internet/lan, and the coax to a 3 way splitter to 3 mini's. I have one giga port open for another device if needed. The Roamios really do not need a gigabit connection, but it does not hurt either.
The coax connections to the Roamios are exclusively OTA or Cable.
I directed Tivo video traffic way from the main switch and allowed me to use moca for the 3 Minis. Perfect!
One could also use this to allow a Roamio to use moca and at the same time feed internet/lan to 3 other devices in the vicinity, max rate 270Mbps vs 100Mbps (Gigabit between devices connected to its built in switch) with this device vs. the cheaper one.
Yesterday I called Tivo Sales to get the loyalty deal. I have been with Tivo since 2006 sometime, so just shy of 10 years, and my first box was the DT Series 2. I asked for the "loyalty deal" versus asking for the "10 year deal" since I wouldn't quite qualify for it. CSR looked at my account and saw the Series 2 and told me that since I had a Series 2 in the past I qualified for the $99 lifetime on a new Roamio at full price. I went with the Pro for $599, lifetime for $99. I tried asking for the Slide Pro remote as well, and he did not want to budge. I told him I would buy the 3 year warranty ($39.99) if he would throw in the Slide Pro remote ($49.99) for free, and he went for it. So I guess that was a decent deal. Totalled out to about $770 for Roamio Pro with Lifetime, 3 yr warranty and Slide Pro with tax and shipping. I will take it! I have been wanting to upgrade to the Roamio for a while and finally got wife approval, . I asked the CSR about the difference in speed between the Premiere XL4 and the Roamio, and he said it's like Dodge Dart vs Bentley. Hope he is right, but that seems like an exaggeration.