Roamio Deals?

Discussion in 'TiVo Roamio DVRs' started by Smirks, Aug 22, 2013.

  1. buddhawood

    buddhawood Member

    494
    0
    Oct 9, 2000
    Anderson,...

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    If someone wants to try I have a code that I will not be using.
    Please post if you do use it.

    As a TiVo Series 3 customer, you're
    eligible for $100 off a TiVo Roamio sold by Amazon.com so you can stream Amazon
    Instant Video.

    You can redeem this offer on the Amazon website:
    1. Go to:
    https://www.amazon.com/TiVo5
    2. Add a qualifying TiVo Roamio device to your
    Cart and proceed to checkout.
    3. On the "Select a Payment Method" page, enter
    B6NW-HPV24H-LZ4CCB under "Gift Cards & Promotional Codes."
    4. Place your
    order.

    You'll see the promotional credit reflected in your order details.
    This offer is available until April 30, 2015. See the following link for the
    full terms and conditions:


    https://www.amazon.com/TiVo5OfferTerms
     
  2. psywzrd

    psywzrd Member

    247
    3
    Mar 25, 2003
    Thx for posting. Looks like someone used it already.

    Btw, how did you get the code? I have two S3 Tivos and I'm a Prime member so I would think I should be eligible to get at least one code (if not two).
     
  3. gespears

    gespears Member

    402
    4
    Aug 10, 2007
    Phoenix
    The codes are tied to the user's Amazon account so nobody can use it but the one who receives the code.

    I have a HD as well and I never got a code. I called Amazon and they said it was TiVo that was dictating who gets the codes and they couldn't send me one. They said TiVo would have to set it up.

    It was a very frustrating call. I'm not sure what the criteria is for who gets one and who doesn't. They did say they are sending them out in batches. So maybe there is still hope.
     
  4. buddhawood

    buddhawood Member

    494
    0
    Oct 9, 2000
    Anderson,...
    I got a code for my S3 and another for my S2. I can only guess that since I have actually used the Amazon feature on both that they sent me the codes.
     
  5. nycityuser

    nycityuser Member

    284
    6
    Dec 30, 2004
    New York, NY

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    I have an S2 on lifetime and an HD on monthly ($6.95/month) and have not received the code. I've used Amazon VOD on any TiVo that allowed it. But I also have a couple of Roamios already so perhaps I won't get the code?
     
  6. gespears

    gespears Member

    402
    4
    Aug 10, 2007
    Phoenix
    I was wondering about that. Has anybody who has a Roamio on the same account as their S3 received a code?

    That could be the determining factor.
     
  7. psywzrd

    psywzrd Member

    247
    3
    Mar 25, 2003
    I contacted Amazon via the chat function and it was a waste of time for me as well. They transferred me three different times and they seemed to have no clue about the promotion. Doesn't really matter to me anyway because it looks like my best deal is through the Tivo loyalty offer anyway.

    Not sure if I'm going to take the plunge though. I'm a little worried about having only one point of failure. If the hdd in the Roamio craps out, I lose everything.

    At least with my two S3s recording the same shows, I essentially have a backup in case one of the units fails.
     
  8. Aero 1

    Aero 1 Active Member

    585
    27
    Aug 8, 2007
    i emailed about not getting the code, i got a response back that it was only sent to a few customers and that they apologize for the inconvenience because the value all customers highly. i wasnt feeling highly valued, so on the No button in the email where it asks if it solved my problem and had them call me back.

    lady called me back, apologized and transfered me to the Amazon instant department. There the lady put me on hold and apologized and said the same thing but offered me an account credit of $25, i am still not satisfied but thanks for the generous offer and ill take it. She told me to wait and she will transfer me to her supervisior. The sup explained that it was a limited amount of people who used the service a lot. She looked at my Amazon account and saw that ive spent thousands upon thousands since 2002 and gave me a $50 account credit instead.

    So with the $50 bucks, i bout a Tivo Roamio for $90 since it was $140 yesterday ($145 today). not bad at all.
     
  9. tallestguy

    tallestguy New Member

    2
    0
    Mar 24, 2015

    The guy at TIVO said that the loyalty program is only available for those who have been a customer directly with them for 10 years. My first TIVOs were DirectTV Sony boxes (SAT-T60) with PLS purchased in 2001 -- the guy at TIVO said that since I wasn't getting support from them for these boxes, I don't qualify. I've had my two series 3 boxes since 2008. Any suggestions on how I take advantage of the loyalty program would be appreciated. :mad:
     
  10. Fofer

    Fofer Bo55man69

    93,440
    4,703
    Oct 29, 2000
    Call back and get another CSR. Many have gotten the loyalty deal, with younger account histories than yours.

    CSR Roulette is alive and well at TiVo, Inc.
     
  11. Mikeguy

    Mikeguy Well-Known Member

    27,636
    9,209
    Jul 28, 2005
    I received the loyalty offer email around 3 months before my 10-year anniversary. When I called TiVo (as the email said to do) and asked about the offer, the rep. told me that I did not qualify, as it was not a full 10 years yet; when I told him that I had received the email and was calling in response to that, he said that he had some (small) leeway and could give me the deal (I found this lack of consistency odd).

    One thing I noticed when I called back about the offer later that day: the new rep. had a record of the call I had with the first rep. and even referred to it. And then she sweetened the deal by also offering me a free glow remote.

    For what it's worth, I recall seeing a post here saying that the TiVo customer/poster got the deal at around 7 years.
     
  12. buddhawood

    buddhawood Member

    494
    0
    Oct 9, 2000
    Anderson,...
    I have a Roamio on my account and I got a code for both my S2 and S3.
     
  13. seattlewendell

    seattlewendell New Member

    248
    0
    Jan 11, 2006
    Yeah I just went look in my account to see how many Tivo's I have purchased over the years directly from Amazon. The number is 4. I purchased by S3 and Premiere from them. Very frustrating indeed.
     
  14. acadiel

    acadiel New Member

    4
    0
    Aug 23, 2007
    I escalated with Amazon customer service (or asked for the ticket to get escalated), and provided them my S3 order number from 2007.

    After a few days, I finally got the email with the $100 discount code.

    So, be persistent. Have your Amazon order numbers ready. I linked to an article about how their streaming service is being cut off on April 13th for S3 models, asked why I didn't get a $100 discount code, etc. They came back with a canned answer, and then I went further into detail and asked for escalation. I think that's the key.

    On a side note, has anyone either gotten TiVo to price match the basic Roamio model with Amazon ($145) and tell them you have a coupon code for $100 off from Amazon, making it $45? I also got the $200 lifetime offer for being with them over 10 years with active units, so that would be sweet if I could get away with around $250 for everything.
     
  15. psywzrd

    psywzrd Member

    247
    3
    Mar 25, 2003
    I tried to get Tivo to price match for a Pro and they refused (they said they don't price match with anyone except themselves?).
     
  16. mae

    mae member

    252
    5
    Dec 10, 2001
    USA
    I just ordered a Roamio Plus with the $99 lifetime (have an active account going back to my Sony S1 in 2000).

    CSR would not take my March Madness code for $100 additional off (PM me if you want it) or throw in a slide remote. Said they weren't allowed to anymore, but offered a TiVo plush doll, which I took.

    Will be selling my base model, with lifetime and 4 year BB warranty (3 years left) once I get it set up.
     
  17. Mikeguy

    Mikeguy Well-Known Member

    27,636
    9,209
    Jul 28, 2005
    Ooooh, a TiVo plush doll. Ooooh, ahhhhhh. ;)

    P.S. Thanks for my TiVo chuckle for the day.
     
  18. rsnaider

    rsnaider Active Member

    2,699
    1
    Apr 25, 2002
    Long Island, NY
    Ordered a plus on Saturday with the $99 Lifetime (user since 2002) and was able to get the free remote as well.

    CSR have the option to give the remote but not all will.

    I have 2 boxes set to arrive on Thursday :)
     
  19. Mikeguy

    Mikeguy Well-Known Member

    27,636
    9,209
    Jul 28, 2005
    I wonder if throwing in a remote depends on if you've already walked away from a TiVo deal. I wasn't offered a remote in my first call to TiVo about a possible purchase, during which I told the rep. that I wasn't yet ready to order and had to think about things; it was only during my second call in that the offer was sweetened. Almost feels like a new car negotiation.

    To TiVo's credit, it did serve to clinch the deal at that point.
     
  20. rsnaider

    rsnaider Active Member

    2,699
    1
    Apr 25, 2002
    Long Island, NY
    I had the same experience, I called initially on Friday to get the pricing and see if I qualify, but did not place the order until Saturday.

    On Friday I was told they were no longer offering the remotes, but on Saturday I was told every CSR has the option to sweeten the deal.

    I guess for all that are told no, wait a day and call back.
     

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