Roamio crashing at/near end of playback

Discussion in 'TiVo Roamio DVRs' started by spatula, May 24, 2017.

  1. spatula

    spatula Member

    34
    8
    Mar 31, 2014
    San Mateo,...
    For about the last 2-3 weeks or so, my Roamio has been crashing frequently either at or very near the end of recorded programs, during playback.

    I'll get either very near to the end of the show, or to the very end, and the box spontaneously restarts.

    This is with reported software version b-tcdclient-quattro-3-12.2017.04.19-2200-USA-6-846.

    Is anyone else seeing similar behavior?
     
  2. ClearToLand

    ClearToLand Old !*#$% Tinkerer!

    1,093
    165
    Jul 9, 2001
    Central Jersey
    I've never seen a software version numbered like yours - when did your unit d/l it? Are you on the list for 'early d/l of new releases'?
     
  3. spatula

    spatula Member

    34
    8
    Mar 31, 2014
    San Mateo,...
    I did participate in a test, but they were supposed to have rolled the software version back to the standard one. Maybe they didn't or it didn't roll back successfully, and that's the crux of the problem.
     
  4. ClearToLand

    ClearToLand Old !*#$% Tinkerer!

    1,093
    165
    Jul 9, 2001
    Central Jersey
    Give TiVo a call and ask them to 'push':
    20.7.1.RC2-USA-6-846
    to your unit(s).

    P.S. Would have been a good idea to lead with the test info... ;)
     
  5. spatula

    spatula Member

    34
    8
    Mar 31, 2014
    San Mateo,...
    Yeah the only reason I didn't was that the version was supposed to have been rolled back weeks ago, and I assumed (incorrectly) that it had been. Not being familiar with TiVo version strings, I didn't detect anything abnormal about this one.
     
  6. atmuscarella

    atmuscarella Well-Known Member

    6,936
    606
    Oct 11, 2005
    Rochester NY
    I think you guys are confusing the "Software Version" (third item in the System Information screens) with the "HD Menus Software Version" near the bottom of the System Information screens.
     
  7. steneni

    steneni Member

    51
    7
    Sep 18, 2011
    Virginia, USA
    Atmuscarella, My HD Menu Software Version is "blank", what do you have there? My Tivo software version is 20.7.1.RC2-USA-6-848.
     
  8. JoeKustra

    JoeKustra in the other Alabama TCF Club

    19,161
    3,460
    Dec 7, 2012
    Ashland, PA...
    HD Menu Software Version and Flash Player Version are no longer displayed on my Roamio or Mini.
     
    Last edited: May 25, 2017
  9. atmuscarella

    atmuscarella Well-Known Member

    6,936
    606
    Oct 11, 2005
    Rochester NY
    Sorry about that I check the numbers on my Bolt not my Roamio. My Roamio also has a blank after HD Software Version. On the Bolt it is btcdui-quattro.3-12/2017.02.21-2124 or something close as I may have messed up copying it.
     

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