Roamio Boot Loop?

Discussion in 'TiVo Roamio DVRs' started by markp99, Oct 6, 2014.

  1. Oct 6, 2014 #21 of 220
    NJguy

    NJguy New Member

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    Sep 10, 2013

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    Thank goodness for this forum. I would have been cursing at the tv all night if it wasn't for tivocommunity. I wonder how many are having the issue and haven't checked here.
     
  2. Oct 6, 2014 #22 of 220
    peekb

    peekb Member

    43
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    Feb 11, 2005
    +1

    Lots of reboots tonight. Glad I came here to check. Ran disk check and everything else first. Appears to be network related...the ad squares across the top are now missing, and selecting a recorded show to view details now displays a blank screen, then the progress indicator, then finally draws in 30s later.
     
  3. Oct 6, 2014 #23 of 220
    Tom Pich

    Tom Pich Member

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    Jan 29, 2013
    Indianapolis...
    This is really strange. I have two Roamio Pros. They both have the same software version. One had the boot loop issue till I pulled the ethernet. The other is working fine. I even forced a connection to tivo on the fully functional unit and everything is still fine on that Roamio.
     
  4. Oct 6, 2014 #24 of 220
    kelavine

    kelavine New Member

    4
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    Nov 19, 2009
    I to am experiencing the reboot loop. The TV Support phone line is really broken up while on hold. Can hardly understand what the IVR is saying. I checked status.tivo.com and it shows everything working.
     
  5. Oct 6, 2014 #25 of 220
    rsnaider

    rsnaider Active Member

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    Long Island, NY

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    I should have come here sooner, just forced a GSOD thinking I had a bad HD. Hopefully it will be fine afterwards.
     
  6. Oct 6, 2014 #26 of 220
    stevecny

    stevecny New Member

    2
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    Oct 27, 2013
    New York City
    Follow-up: I'm still connected via ethernet, and my Roamio stopped rebooting after flipping through some channels and another saved show. Not sure what happened, the one in the living room has been chugging along fine all this time.
     
  7. Oct 6, 2014 #27 of 220
    GoldnDoodle

    GoldnDoodle New Member

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    Oct 24, 2007
    Metro Detroit
    I got through on the customer support line before it went dead. They said it is a nationwide problem, they are aware of the problem, they are working on it.

    They warned to NOT do a COLD BOOT. Do not disconnect everything then reboot.

    While I was waiting on hold, as one of the reboots started - and I got the TiVo cartoon - I clicked the LIVE TV button, then immediately went into Settings > Network and did a call home. It completed the call to TiVo and my Roamio has now been stable for about a half hour.
     
  8. Oct 6, 2014 #28 of 220
    markp99

    markp99 TakoKichi TCF Club

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    I did a COLD boot. D'oh. :)
     
  9. Oct 6, 2014 #29 of 220
    wmhjr

    wmhjr Guest

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    Just started with mine at just after 8pm Eastern time. Since I have two minis, pulling ethernet effectively makes my Tivos a brick. Nice software development, Tivo.
     
  10. Oct 6, 2014 #30 of 220
    dminunni

    dminunni New Member

    3
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    Dec 8, 2009
    Same here. Mine has been working flawlessly for months. Have been using it all night and then suddenly started rebooting continuously around 7:30. Unplugging power cord and plugging back in seemed to have stopped it, but now it doesn't respond to the remote. I just pulled the ethernet cable. I guess I can at least watch Gotham for now. I hope they figure it out soon. this is very annoying. Ironically, I got a Tivo Roamio satisfaction survey in my email right when this started happening. LOL.
     
  11. Oct 6, 2014 #31 of 220
    y8z742

    y8z742 New Member

    1
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    Dec 9, 2013
    Had same issue with Roamio Plus. Rebooted about 8 times, started during recording 1 show, then finished reboots and messed up 2 more shows. Tivo phone support says they are trying to figure out what caused the problem. Static on tivo's phone line too.
     
  12. Oct 6, 2014 #32 of 220
    wmhjr

    wmhjr Guest

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    My reboot process starts too quickly and the Roamio Pro locks up before you can navigate to the settings menu.
     
  13. Oct 6, 2014 #33 of 220
    elwaylite

    elwaylite Member

    368
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    Apr 23, 2006
    Theodore, Al.
    Mine too. Was watching Amazon tv shows downloaded. Deleted one, then just got spinning blue ring and then C501 error so I did a restart. Now its booting up, locking up, and then rebooting.
     
  14. Oct 6, 2014 #34 of 220
    wolfson

    wolfson New Member

    17
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    Sep 19, 2006
    Having same issue. Started rebooting around 7:30PM EST. Did a cold reboot and got the same. Assumed HD was going bad, so ran a SMART test, and its doing a KickStart 52 now. I should have checked here first.
     
  15. Oct 6, 2014 #35 of 220
    markp99

    markp99 TakoKichi TCF Club

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    Solar flares! That's my bet :)
     
  16. Oct 6, 2014 #36 of 220
    leeherman

    leeherman Well-Known Member

    1,459
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    Nov 5, 2007
    Long Island, NY
    Yep, same problem with my Roamio, froze, rebooted several times, responded very slowly for a few minutes then seemed to go back to normal.

    While responding slowly, the tabs at the top of the screen and programming details did not appear.

    This started around 8PM EST and seemed to be back to normal by around 8:10.

    LH
     
  17. Oct 6, 2014 #37 of 220
    elwaylite

    elwaylite Member

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    Theodore, Al.
    These boxes are too damned dependent on a connection...
     
  18. Oct 6, 2014 #38 of 220
    markp99

    markp99 TakoKichi TCF Club

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    I'm having lots of intermittent connectivity issue with 500px tonite as well. I wonder if related?
     
  19. Oct 6, 2014 #39 of 220
    pds1979

    pds1979 New Member

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    Oct 6, 2014
    OK, we pulled the ethernet for a while, just plugged it back in, and we seem to be back in business. No idea what that was all about, but let's hope it doesn't happen again!! (For us, this went on for 50 minutes.)

    Roamio Plus
    2 Tivo Minis
     
  20. Oct 6, 2014 #40 of 220
    ddonohue

    ddonohue Member

    81
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    Dec 7, 2003
    Eastern PA
    +1, Premiere

    I noticed it right around 7:55 pm EST, it rebooted once while it was not recording and no one was touching the remote. Came back up and I grabbed the remote to check something in the guide, but after a few button pushes the amber light hung solid, then after about 20 seconds the green light went out, the amber stayed on, and down she went. It's been rebooting continuously through dinner tonight. C'mon man.
     

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