Roamio (base model) stuck at "preparing to load" when running guided setup

Discussion in 'TiVo Roamio DVRs' started by swechsler, Oct 11, 2018.

  1. swechsler

    swechsler TiVo Hoarder

    Nov 14, 2007
    I last ran setup a few months ago, but it's essentially been powered down since then. I've moved it to a new address and wanted to redo setup, but it's stuck at "preparing to load" while downloading the initial guide data. It's been about an hour now. How long should I leave it before doing a hard restart?
  2. ThAbtO

    ThAbtO TiVoholic by the bay TCF Club

    Apr 6, 2000
    SF Bay Area
  3. JoeKustra

    JoeKustra in the other Alabama TCF Club

    Dec 7, 2012
    Ashland, PA...
    I have a Premiere I only power up for testing and a weekly service connection. 90% of the time it hangs at "Preparing to Load...". I give it 10 minutes then pull the plug. Same hang during Guided Setup.
  4. swechsler

    swechsler TiVo Hoarder

    Nov 14, 2007
    Yup, overnight did the trick. Tivo really needs to work on its user interface, to let us know that things aren't hung up.
    Mikeguy likes this.

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