Rhapsody: Tivo Has Eliminated Us From Series 3 and 2

Discussion in 'TiVo Coffee House - TiVo Discussion' started by ohmark, Aug 13, 2011.

  1. Aug 17, 2011 #41 of 103
    DrewS3

    DrewS3 Member

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    That sounds like a bad idea to me. I think your best bet is with an internet radio device that:
    1. Rhapsody is a core part of their business and is more likely to be supported.
    2. Supports alternatives like Napster and Spotify if you need to switch.

    Good luck.
     
  2. Aug 17, 2011 #42 of 103
    Chris Gerhard

    Chris Gerhard Well-Known Member

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    I called trying to get lifetime on a third TiVoHD for $200 a few months ago and the answer was no. I didn't think to mention Rhapsody but they probably know that I don't use Rhapsody. Now I could say I can't use it because it has been eliminated and therefore I should get a discount.:)
     
  3. Aug 17, 2011 #43 of 103
    ohmark

    ohmark Member

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    Thanks. The advantage that Vizio (tv or blu-ray) or Tivo has for me is that there is a big, bright video display with various information about the music that I enjoy seeing. None of the radios or non-video based gadgets provide the same experience, which I enjoy and find useful. Maybe I should look in to whether there is a Roku-like video media provider with a Rhapsody relationship. Even here, however, it is almost impossible to get current accurate information as to what works. As I said above, Rhapsody tech support was absolutely worthless as to this. Only in this thread did I get what appears to be reliable info as to Vizio VIA products not working since the Rhapsody software change. I hate it when you call somebody's tech support, and know far more about the product than whoever you're speaking to.
     
  4. Aug 17, 2011 #44 of 103
    DrewS3

    DrewS3 Member

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    Do you have a smartphone or tablet with WiFi? There are apps for pretty much every platform to control Squeezeboxes, they usually have the album art and artist bios and lyrics. I know iPeng is popular on iOS and I've seen others for Android, WP7 and WebOS.
     
  5. Aug 17, 2011 #45 of 103
    MichaelK

    MichaelK Active Member

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    I think many confuse "firmware" with "os update" so i assume the rhapsody guy did just that.

    But if you are asking can tivo flash the chips on the motherboard---- I believe that earlier hardware it was totally doable. The hackers used to do it all the time. Directivo S1 boxes initially didn't encrypt the recordings on the hard drive- it was very easy to extract video to share around the home. Then tivo sent down an upgrade that forced the boxes to encrypt the video on the drive- if i recall part of that involved flashing one of the chips. I seem to recall a discussion at the time if that was a wise practice and the consensus was that since Directv was very liberal with swaps it seemed was reasonable. The hackers then figured out how to "undo" that and if for sure required re-flashing one of the chips- if you did it wrong you nuked your box and had to sent it off for some desoldering fun (raises hand- lol). I am under the impression that the later hardware revisions removed the lead needed to flash the chips on the motherboard and that's why now the hackers have to resort to un-soldering the chip and reprogramming it off board.
     
  6. Aug 17, 2011 #46 of 103
    ohmark

    ohmark Member

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    No smartphone or tablet. Using Live 365 for music now on Tivo 2. Deciding what to do about Rhapsody subscription.
     
  7. Aug 17, 2011 #47 of 103
    davezatz

    davezatz Funkadelic

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    I have a smaller Vizio LCD with apps. It's a slow and unstable platform (as in reboots) with awful speakers. I'd look at something else.
     
  8. Aug 17, 2011 #48 of 103
    ohmark

    ohmark Member

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    Wouldn't use the speakers; just integrate the sound out into home sound system.
    Please do reply, however, as to whether you still can access Rhapsody on your VIA apps. Thanks.
     
  9. Aug 18, 2011 #49 of 103
    Pokemon_Dad

    Pokemon_Dad Ruler of Unown UI

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    Thanks ohmark for referring us over here from the old thread. Confirmed that I can log into Rhapsody on our Premier, while the HDs get a message saying "due to technical limitations" Rhapsody is unavailable. But after logging in on the Premier, I receive an error message about not being able to connect to Rhapsody when I try to play music anyway. Not worth spending any more time on this.
     
  10. Aug 18, 2011 #50 of 103
    davezatz

    davezatz Funkadelic

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    The app is available on my set and I can get to the login screen, but I don't know if it actually works as my Rhapsody account is inactive.

    [​IMG]
     
  11. Aug 18, 2011 #51 of 103
    wmcbrine

    wmcbrine Well-Known Mumbler

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    But it doesn't have to be new. All Series 2+ TiVos today can stream MP3 over https. That ought to be enough for Rhapsody.
     
  12. Aug 18, 2011 #52 of 103
    windsurfdog

    windsurfdog Hoof Hearted?

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    My TP has received the new Rhapsody application and, in the limited time I utilized it last night, it seems to be working well. The gui has not changed...not that I expected it to...so the time spent appears to be solely to fix the connection problems. Song load times seem to be snappier than before. Otherwise, the experience is about the same.
     
  13. Aug 18, 2011 #53 of 103
    comprev

    comprev New Member

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    I guess what I don't understand is that the Rhapsody interface appears to be a web interface that gets pulled from TiVo's servers into the machine when I go to Rhapsody. If that's the case, wouldn't most of the updating be between the TiVo servers and Rhapsody and the TiVo units just manipulate the interface they receive from the TiVo servers (sort of a "terminal services" setup)? Assuming they're making an encrypted connection to the TiVo servers (I don't know if they are or not), then what's the problem?

    Or, is it that once they login to the interface that the units go directly to Rhapsody to get the music?
     
  14. Aug 19, 2011 #54 of 103
    CuriousMark

    CuriousMark Forum Denizen

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    Just a guess, but I am thinking Rhapsody wants to use the same cert for the connection to the device as the connection to the TiVo service (assuming your speculation is correct). My guess is that the older boxes aren't set up to use multiple SSL certs within a single HME session.
     
  15. Aug 19, 2011 #55 of 103
    classicsat

    classicsat Astute User

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    Rhapsody maybe generically meant the operating software (which on HDD-less embedded devices is more like firmware), in which can The TiVo system is set up for in service updates - Just that TiVo does not want to go to the trouble to make the new Rhapsody system work on what they consider old hardware.

    As I said, in the context of a computer system, the "firmware" on a TiVo is PROM, which more or less just verfies the HDD and boots. Updating that, if it were possible, would not matter for the purposes of a high "application" level feature such as Rhapsody.
     
  16. Aug 21, 2011 #56 of 103
    WeKnSmith

    WeKnSmith New Member

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    Hi Jerry,

    Can you tell us any more about the technical limitations with the Series3 that would prevent software updates from enabling the service again? Is there something in the S3 hardware that prevents an update from working?
     
  17. Aug 21, 2011 #57 of 103
    jcthorne

    jcthorne Well-Known Member

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    Yes, its a hardware platform that Tivo no longer develops for.
     
  18. Aug 21, 2011 #58 of 103
    Pokemon_Dad

    Pokemon_Dad Ruler of Unown UI

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    In other words, they could enable Rhapsody on S3 boxes, but they won't. This is not unusual in the consumer electronics biz, but I'm not replacing our HDs with Premiers just for this.

    We do have one new Premier XL here, purchased mostly for the smaller shelf space required. I just tried to use Rhapsody for the second time on that box, and got the same error: when I try to play a music channel, Rhapsody flashes through the names of several tracks reporting an error each time, then stops.

    If it weren't for these forums I wouldn't even be checking this anymore.
     
  19. Aug 21, 2011 #59 of 103
    ohmark

    ohmark Member

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    He/we understand that. He's asking, essentially, what the effort level would have been to update the Series 3 for Rhapsody, once the work had already been done for the Premiere. Worst case scenario: there would have been little effort to update the Series 3 once the work was done for the Premiere, but Tivo chose not to do because it might make sell 1 or 2 more Premieres.
     
  20. Aug 21, 2011 #60 of 103
    unitron

    unitron Well-Known Member

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    But do we really know what Rhapsody did to break things, and, assuming it was something that could be fixed by updating just the S3's software and not replacing the motherboard, do we know how much trouble and expense would have been involved to re-write the S3 software to overcome whatever Rhapsody did to break things? Are we talking something like a service pack, or are we talking turning DOS 3.3 into Windows 7?
     

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