Rhapsody- and TIvo, The Good, Bad, and Ugly

Discussion in 'TiVo Coffee House - TiVo Discussion' started by BarryD99, Oct 10, 2007.

  1. Dec 7, 2008 #321 of 378
    MickeS

    MickeS Well-Known Member

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    Dec 26, 2002

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    Rhapsody has a forum on their site: http://real.lithium.com/real/board?board.id=InstallingRhapsody
     
  2. Dec 9, 2008 #322 of 378
    gtalvola

    gtalvola New Member

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    Apr 2, 2008
    Now that I have the latest Tivo software update on my Tivo HD, I too can't play channels at all. And when I listen to albums, I'm still getting kicked out of Rhapsody after 1-5 songs or so, so I guess the software update didn't address that problem.

    Whichever developers are responsible should be ashamed of themselves for putting out such a buggy product and then not bothering to fix the glaring bugs for months and months.
     
  3. Dec 9, 2008 #323 of 378
    shady

    shady Previously European TCF Club

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    Morgan...
    At the weekend, we were putting up Christmas decorations, so I went to see if there was a Christmas channel or genre. As others had reported, the channels did not work!
     
  4. Dec 9, 2008 #324 of 378
    Pokemon_Dad

    Pokemon_Dad Ruler of Unown UI

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    All this discussion of the fall update got me curious enough to try Rhapsody on TiVo again.

    My login problem is fixed. It was making me log in every time before but it clearly had my username/password stored and has not asked me to sign in even once since the update.

    Playing my saved tracks yesterday still didn't work for long, not much improvement there if any. It died and dropped me back into LiveTV. I'm not sure how many tracks it got through because I received a phone call and turned away from the screen, but I know it didn't get through the "CD" I was playing.

    View Saved Channels gives me a big long ugly error message today (didn't try it yesterday):

    OPERATION FAILED
    Function getMemberLibrary returned a fault
    soapenv:com.real.common.kani.exception.NoContentFoundExce
    ption - xxxxxxxxxxxxx:

    no content found for this request
    {0}

    Two of my four "xxxxxxxxxxxxx" error numbers were:
    1228841160009
    1228844129078

    I haven't cancelled yet...inertia mostly...but I hope this helps any developers lurking here.
     
  5. Pokemon_Dad

    Pokemon_Dad Ruler of Unown UI

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    Silicon Valley

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    Follow up to my last "Bug Report" post:

    I have two TiVo HD's, and I had a chance to try Rhapsody on the other one today. I got the same "getMemberLibrary" error when trying to view saved channels. I also got that error, on both TiVos, when trying to view saved playlists. However I can see my saved tracks and today I was able to play 15 or 20 minutes of those without any freezing or dropping into Live TV.
     
  6. DrewS3

    DrewS3 Member

    64
    1
    Sep 19, 2008
    I am also looking to play some holiday music on Rhapsody. The first time I was able to see channels and start playing one, but it crashed back to the main menu. Since then I haven't been able to see any channels, just "Loading..." where the channels should appear. I tried reseting my Tivo but it didn't help.
     
  7. Terabull

    Terabull New Member

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    May 1, 2007
    I think enough information has been given to fix this problem. PLEASE fix this ASAP so we can listen to Christmas music through our Tivo's! I switched to Rhapsody for the sole purpose of listening to music through Tivo, and probably the most important time of year to do this is NOW! At least tell us if it's going to happen, otherwise I have no reason to stay with Rhapsody. An explanation is the "right" thing to do. People like myself can handle bad news, but no news is just wrong and will not keep customers. Let me expand on this just a bit. Letting us know what is going on with NO BS and just plain straight talk WILL keep me as a customer. Saying nothing breeds decent and unhappiness.
     
  8. MickeS

    MickeS Well-Known Member

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    Dec 26, 2002
    Well said.

    Channels still don't work on my TiVo, but fortunately Playlists do, so I'm setting up a Christmas music playlist. Hopefully that will still work in two weeks...
     
  9. Pokemon_Dad

    Pokemon_Dad Ruler of Unown UI

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    Silicon Valley
    I think there are developers still lurking here, but I hate to tell you this: it seems they can only push updates along with the big seasonal TiVo system updates so there is unlikely to be any improvement until well after Christmas.
     
  10. Jan 6, 2009 #330 of 378
    jcoltrane

    jcoltrane Member

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    Mar 11, 2003
    It's been almost a year since I posed the above question and received the posted response from sstatman regarding Rhapsody's intent to provide support for Comcast Rhapsody Basic subscribers. As there is still no support offered, I wanted to confirm that Rhapsody still intends to offer support on Tivo for Comcast subscribers and I wanted to see if any progress has been made to this end.

    Thanks for your help.
     
  11. tammyandlee

    tammyandlee New Member

    56
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    Feb 28, 2002
    Lakeland,FL
    I just bought a Tivo HD and Rhapsody drops back to live TV. Called Tivo and they claimed never to hear about this before.

    Suggested I slow down my internet connection :(
     
  12. shady

    shady Previously European TCF Club

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    Morgan...
    Rhapsody has got worse for me recently.
    I get the drop out to live tv, plus, it takes about a minute to startup, and another minute to start playing an album.

    This never happened in the early days
     
  13. Equalizer

    Equalizer New Member

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    Apr 25, 2009
    Somewhat related - does anyone know how I can log into Tivo with a Verizon-sourced Rhapsody account? I.e., I normally log in with my Verizon Wireless phone number (ten digits, no hyphens) when I use the client or web portal. But the Tivo interface doesn't seem to like it and expects only an e-mail address.

    Thanks!
     
  14. shady

    shady Previously European TCF Club

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    Morgan...
    If that's anything like the free accounts you get with Comcast, then it's not going to work. You need a paid subscription
     
  15. Equalizer

    Equalizer New Member

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    0
    Apr 25, 2009
    No, it's a paid account; Rhapsody partnered with Verizon over a year ago to offer this service, and the $14.99 for the To Go plan gets added on my Verizon bill every month. I think it's looking like I just need to get a standalone account though, which is a pain since I have a lot of music saved in that other account. I am in touch with Rhapsody support and they seem to not be saying the Verizon-linked account will work, also.
     
  16. marthasp6s

    marthasp6s New Member

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    Dec 30, 2009
    USA
    I agree 100% with kas25. Sonos is what I use too! :)
     
  17. Jan 7, 2010 #337 of 378
    samsonite

    samsonite New Member

    4
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    May 30, 2009
    Same issues. Plays for several minutes then cuts out to live tv immediately. No remedy. I am getting so tired of this. Rhapsody works perfectly on all my other devices. WTF Tivo? My tivo is suppose to be the center of my content, it's kinda hard when music doesn't work during a party.

    Tivo acted like they had never heard of the "channel issue" several months ago to me and they did the same with this issue. "Your the first one to report this" BS
     
  18. Mar 9, 2010 #338 of 378
    fishboyjr

    fishboyjr New Member

    10
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    Nov 20, 2007
    Anyone having problems logging in to Rhapsody via Tivo?

    I have been a subscriber for quite some time. I have used Rhapsody on Tivo for quite some time (over a year). I tried to use Rhapsody today and was greeted with "your trial has ended" message. Logging back in bounces me back to the same screen. I checked the Rhapsody website and had no problems logging in. Tivo support was unable to support. No network issues with the Tivo. I can connect to the Tivo service and use other online apps. I tried rebooting and got the same error. Tivo support recommends calling Rhapsody support. Most likely will be a waste of time. Anybody?
     
  19. Kolor

    Kolor New Member

    2
    0
    Apr 30, 2008
    I am experiencing the same login issues described by fishboyjr. I am greeted with the "you trial has ended" screen. Any attempt to enter again my credentials delivers the same result. My account is in good standing and works perfectly from the PC client.
    @fishboyjr: Were you able to get a resolution to this problem from Tivo or Rhapsody? Please let me know.
     
  20. jonra

    jonra New Member

    108
    1
    Apr 1, 2005
    Warrenton,...
    I'd been a rhapsody customer for about 5 years & finally canceled. I thought I liked the tivo/rhapsody but there were too many glitches. All I wanted was good sound quality through my sound system using Tivo - it sounded good enough - BUT, it would go back to live TV, the Internet would burp & effect the sound, or the sound would skip... I got tired of paying rhapsody $15 per month on top of my tivo & comcast bills for a service that was inconsistent.

    So, I finally burned all of my old CDs to my computer & bought about 20 songs from Amazon. It's all on my computers/servers & mp3 phone & I can listen to my music without the Internet, interruptions, tivo/rhapsody glitches. I uninstalled Rhapsody & now use the latest version of Windows media player. It sounds much better & it also works great - transferring all of my songs to my Samsung SGH-A867 cell phone/mp3 player. I'm very happy now & saving some money at the same time.
     

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