Reverted to TE3. Hulu video now appears "zoomed in"?

Discussion in 'TiVo Bolt DVR/Streamer' started by jmccorm, Jan 15, 2020.

  1. jmccorm

    jmccorm Special Forum Guest

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    Oct 8, 2000
    Tulsa, OK

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    After reverting my Bolt from TE4 to TE3, shows on Hulu now appear to be "zoomed in" and vertically cropped. I have set my aspect ratio to "Panel" in Settings & Messages > Audio & Video Settings > Aspect Correction Mode. I have verified it by pressing the Zoom buttom (is it now the Exit button?) during regular TV and cycling through all the options to where it says panel. I'm just not sure how to fix this while I'm watching Hulu on a TE3 Bolt.

    Known issue? Nofix?
     
  2. kpeters59

    kpeters59 Well-Known Member

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    In Live TV, verify that your your 'Zoom' setting is set to Panel. Then launch Hulu and see if that doesn't fix it.

    -KP
     
  3. ke3ju

    ke3ju Ed Ludwig

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    Jan 4, 2004
    Seminole, FL
    Maybe 20 year old software can't handle Hulu...?
     
  4. KevTech

    KevTech Active Member

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    Zoom is zoom in TE3

    Zoom is exit in TE4

    Could try uninstalling app by removing the checkmark then restart box and after reboot check hulu again to reinstall it.
     
  5. jmccorm

    jmccorm Special Forum Guest

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    Oct 8, 2000
    Tulsa, OK

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    It looks like it comes down to which remote I'm using? The original Bolt remote has a Zoom. The Bolt VOX remote relabeled the button to exit.

    I've already verified that the Zoom on live television is set to panel, but Hulu is still zoomed in. Your readd/reboot instructions are intriguing. I'll give them a try as soon as I can peal the spouse away from the TV. :)
     
  6. KevTech

    KevTech Active Member

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    Apr 15, 2014
    Seattle
    Ya vox remote does not have zoom button.

    Original Bolt remote the Zoom button is Zoom on TE3 but on TE4 it performs as exit.
     
    Last edited: Jan 19, 2020

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