Directv will be installing whole home service for my parents soon. They're replacing a 10-250 with a new DVR to add to a HR20-100 in their theater room. Setting them up for SWiM for the first time. First, is there anything specific I should make the installer do? Second, they have shows on the tivo they want to save to a DVD recorder. After it's been deactivated, will I still be able to access shows in the list, or must I do it while still act0ive? My mom's not too happy, losing the tiivo interface, but she'll get the hang of it. If not, I can always get her the new tivo when it comes out in 2015!