When I initially set up my Roamio Pro, for the ‘Cable Provider’ selection, I simply picked the standard Spectrum residential choice for our zip and city (NNNNN, MyCity). We are in an HOA that is served by a bulk package via Spectrum Community Solutions, a separate branch of Spectrum Communications. I recently upgraded from the free HOA-supplied ‘Select’ package to the extra-cost ‘Silver’ package, but not all of the additional expected 98 channels are coming through (yes, I checked them off in the Channel List). Some of the premium channels (HBO and Showtime) and some of the non-premium channels are working (a total of 38 of the 98 extra channels) – e.g. HBO 501 is, but 502 is not. But other channels from within the two groups are NOT working (the remaining 60 of the 98 extra channels) - i.e. error message: “There is a problem with the signal on this channel (V99).” I am wondering if this is due to the fact that because our HOA is being serviced with a custom-configured, so-called BULK MASTER package, that the “NNNNN, MyCity” choice for ‘Cable Provider’ is not the correct choice for the channels being provided to us. And if so, do I need to ask TiVo to add our specific bulk master package to their list of providers for our zip code?