Repeat Guided Setup several times per month

Discussion in 'TiVo Help Center' started by pbass, Apr 22, 2011.

  1. pbass

    pbass New Member

    1
    0
    Apr 22, 2011
    Hello all,

    I was unable to find an answer to this specific problem. I have a used TiVo HD XL for a little over a year now. At least once per month, and often more frequently, the TiVo will report that it is running out of programming information. The only way I can find to resolve the problem is to repeat the Guided Setup. This used to happen when our cable provider (Charter in Los Angeles area) would modify their channel lineup. Now it seems to happen much more frequently. It is rather annoying since the guided setup can take between 2-6 hours.

    Has anyone else encountered something like this? Could it be hardware or software related? Not sure if I should pursue this with TiVo or with Charter Communications. Any advice would be greatly appreciated.
    Thanks in advance!
     
  2. ThAbtO

    ThAbtO TiVoholic by the bay TCF Club

    11,706
    926
    Apr 6, 2000
    SF Bay Area
    You do not need to run guided setup for guide data. You can just got to network & phone/ make a Tivo connection from Settings menu, but if the running out of guide data notice keeps coming up, then a reboot is in order.
     

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