Remove Tivo+ ad showing in guide

Discussion in 'TiVo Help Center' started by Davy, Oct 25, 2019.

  1. Davy

    Davy New Member

    5
    1
    Oct 25, 2019

    Advertisements

    Ads for TiVo+ channels are showing up in the TV guide and I can't find how to disable them. Please help me remove this unecetable and annoying junk from the TV guide.
     
    exraytheontom likes this.
  2. ThAbtO

    ThAbtO TiVoholic by the bay TCF Club

    12,188
    1,045
    Apr 6, 2000
    SF Bay Area
    There is no way to disable ads permanently.
     
  3. Davy

    Davy New Member

    5
    1
    Oct 25, 2019
    To clarify, the ads I’m talking about are for Tivo+ channels mixed in within the normal live TV Guide list. They show a random Tivo+ channel ad on every page of the TV Guide now and I can’t find a way to remove them. They even show up when you filter down to favorite channels only.
     
    Last edited: Oct 25, 2019
  4. ThAbtO

    ThAbtO TiVoholic by the bay TCF Club

    12,188
    1,045
    Apr 6, 2000
    SF Bay Area
     
  5. Davy

    Davy New Member

    5
    1
    Oct 25, 2019

    Advertisements

    Am I missing something? What does this tweet have to do with anything? Look like it's just an announcement for Tivo+ being rolled out. Nothing to do with the TV Guide listing being messed up after the Tivo+ rollout.
     
  6. ThAbtO

    ThAbtO TiVoholic by the bay TCF Club

    12,188
    1,045
    Apr 6, 2000
    SF Bay Area
    Well, its no wonder I don't get any ads since I don't have Bolt, TE4 or T+.
     
  7. Davy

    Davy New Member

    5
    1
    Oct 25, 2019
    Consider yourself lucky. Tivo+ makes the normal Tivo experience much worse.
     
  8. NorthAlabama

    NorthAlabama tabasco rules

    11,273
    2,979
    Apr 19, 2012
    sweet home, al
    i expressed my opinion in another thread:
    Should I upgrade to the new interface?
     
  9. slowbiscuit

    slowbiscuit FUBAR

    4,562
    567
    Sep 19, 2006
    In the ATL
    Open a case with CS to get them removed, only way there going to consider it is if enough customers complain.

    But the real answer is to downgrade to TE3 when they say they won't do it.
     
    bam1220 and Mikeguy like this.
  10. TKnight206

    TKnight206 Active Member

    332
    84
    Oct 20, 2016
    I'm on TE3.

    Adding pre-roll ads to shows that TiVo doesn't own makes no sense. Maybe not the same, but imagine if a retailer were to open up the DVDs for sale, insert a flyer of some sort, and then re-shrink wrap them.

    I think it's better to call. They can just skim the e-mail and be done with it. But calling takes time. Even more time if you request a supervisor. Show them that you're willing to spend your valuable time complaining about an issue you care about.
     
  11. exraytheontom

    exraytheontom New Member

    4
    1
    May 10, 2011
    La Habra,...
    I agree, not happy that I accepted Tivo+.
     
    Critterbob likes this.
  12. TKnight206

    TKnight206 Active Member

    332
    84
    Oct 20, 2016
    On TE3, no plan to touch Hydra. But still wish @TiVo_Ted would address whether there'd be a way to opt-out of TiVo+ guide ads for those who do have Hydra.

    Obviously, a number of people don't want it there, and it only serves to annoy and pester someone into trying it.
     
    Critterbob, Wigohwt and Donbadabon like this.
  13. Lord2Lands

    Lord2Lands New Member

    1
    1
    Nov 9, 2019
    I hate TiVo+ showing up in my guide. Give me the option to remove it
     
    Critterbob likes this.
  14. LegoZ

    LegoZ New Member

    9
    4
    Nov 9, 2019
    Same here, want them gone, just noticed these today as I usually don’t mess around in guide. My kid doesn’t need easy access to FailArmy...
    How disappointing...
     
    Critterbob, No1hedberg and Mikeguy like this.
  15. slowbiscuit

    slowbiscuit FUBAR

    4,562
    567
    Sep 19, 2006
    In the ATL
    Rollback to TE3, problem solved.
     
  16. cooper243

    cooper243 King of the '80s

    88
    3
    Dec 10, 2006
    Columbus, OH
    The TiVo says if I roll back, I lose all my recordings. Not cool.
     
    kdc914 likes this.
  17. KevTech

    KevTech Active Member

    418
    213
    Apr 15, 2014
    Seattle
    So just transfer them to a PC then upload them back to the Tivo once you are on TE3.
     
  18. UnitMaster

    UnitMaster New Member

    29
    12
    Jan 30, 2019
    Tivo+ is a re-branding of Xumo channel content done very poorly. The channels in the channel guide don't actually display the content titles, start and stop times, and they have already baked in "commercial placeholders" for future commercials that loop as "Tivo+ We'll be right back", for minutes on end. Leave it to Tivo to take something they have perfected and ruin it.

    Look at LG Tv's with Xumo re-branded as "Channel Plus" for a good integration of Xumo content.
     
  19. DanTivo

    DanTivo DanTivo

    9
    2
    Apr 3, 2016
    Well even without Tivo+, Tivo has now upgraded us to operating system 21.9 so the Tivo+ line appears in the Tivo Guide.
    [​IMG]

    If you are annoyed by this, take action and open the following link:
    https://advisors.tivo.com/wix/9/p2272893819.aspx

    And let tivo know they need to add a feature to please:
    Tivo currently lacks a feature to back update the operating system back to 21.8 from 21.9 As 21.9 contains the issue of Tivo+ showing up in the guide, please add the feature to remove all mention of Tivo+ in the channel guide by adding the missing feature to back update the operating system to 21.8 from 21.9

    You are welcome to use your own words or simply do 2 steps: copy the paragraph (bold above) and paste it into the link (orange text above). Thanks!
     
    Last edited: Jan 8, 2020
    Richard in Marin and kpeters59 like this.
  20. Davy

    Davy New Member

    5
    1
    Oct 25, 2019
    I canceled my Tivo subscription because Tivo+ ad showing up in the live tv guide. If you end up moving away from Tivo too, please let them know why when you cancel.
     

Share This Page

spam firewall

Advertisements