Remote won't stay in RF mode

Discussion in 'TiVo Roamio DVRs' started by pwas, Sep 4, 2013.

  1. dougdingle

    dougdingle HD Tech

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    In order to solve a problem, first you have to admit it exists. TiVo has never admitted there was any issue with the Roamio remote setup.

    If you check the support pages, the implication is that the end user is an idiot and it's their fault. The advice is always the same - reset your remote, try again.

    It's kind of like the complaints about the Roamio reverting to PCM audio out overnight when Dolby Digital was selected. They repeatedly (and quite vehemently) denied the problem existed, both in email and phone support with me. Then they fixed it, months and months later, sending me an email after it was done and admitting the problem.
     
  2. aaronwt

    aaronwt UHD Addict

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    But if it was a software or hardware problem, wouldn't it affect most people? I've owned seven Bolts now(five 2015 and two 2017) and four Roamios, and none of them have ever had any issues with RF remotes. I could get a signal to the Bolt or Roamios from the other end of my Condo without any issues.

    And I also have over six dozen wireless devices, between Zwave, Smarthings, WiFi etc, sending RF around my condo.
     
  3. Jun 6, 2017 #143 of 160
    ford perf

    ford perf New Member

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    This just started happening to my Roamio remote. It was RF forever and now I noticed the remote buttons werent always registering. Then I looked at the remote light and its amber amber amber red red red red amber amber amber etc. Anyone find a solution yet?

    EDIT: i reset the remote and re-paired it
     
    Last edited: Jun 6, 2017
  4. Jun 7, 2017 #144 of 160
    dlfl

    dlfl Cranky old novice

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    And you checked or replaced the batteries? Other than global reset, re-pairing and batteries, I'm not aware of any solutions. In my case I have to do a global reset now and then, and almost always after the TiVo has been restarted.
     
  5. pagefault

    pagefault Member

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  6. JoeKustra

    JoeKustra in the other Alabama TCF Club

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  7. dlfl

    dlfl Cranky old novice

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  8. Sep 6, 2017 #148 of 160
    Paw Paw

    Paw Paw Member

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    I recently obtained a bolt and was having the same problem with the remote not staying in RF mode. After researching it in the web and studying the situation I realized that my Samsung TV that is right next to the Bolt was wirelessly connected to the web. I hard wired the TV and turned off its Wi-Fi function and now the remote stays in RF mode. However now the remote is making multiple entries in RF mode so I am not done troubleshooting the problem. Very disappointed with the situation after having several Series 3's and never having any problems like this.
     
  9. May 2, 2020 #149 of 160
    psywzrd

    psywzrd Member

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    I know I'm reviving an old thread here, but I'm having issues controlling my Roamio Pro and my Minis with my remotes in RF mode. I would say that for the most part they function just fine (maybe 75% of the time), but that other 25% is troublesome. I notice that when my Tivos don't respond it appears to be because the remote is sending commands in IR mode (red light). These instances happen at the worst times of course, like when I am fast-forwarding through commercials and I press play to start watching my shows again. This is obviously maddening, especially when you're watching sports or something else where you don't want to spoil anything that you're watching.

    I called Tivo about this yesterday and all they had me do was perform global resets of my remotes. That did not seem to help at all. My Roamio Pro is kept in a wood cabinet and my one Mini is kept behind a wall-mounted TV, and I do not want to move them just so I can have line of sight (the wife wouldn't approve and, quite honestly, neither would I). My 2nd Mini is in my son's bedroom and that one is exposed, so line of sight isn't an issue there.

    Anyway, any suggestions here? I'm assuming there isn't any type of Tivo remote that is "RF-only", but is there a replacement/universal remote that you guys suggest that works well? I do have Harmony Ones but I believe those are IR-only so those won't work. This is very frustrating, and you would think it would be an easy problem to solve. My mins are the v2 (93000) version if that makes a difference. I believe those are the ones that are supposed to work just fine in RF mode though. Thanks in advance.
     
  10. May 2, 2020 #150 of 160
    aaronwt

    aaronwt UHD Addict

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    Have you tried replacing the batteries?

    Sent from my Tab A 8.0
     
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  11. May 2, 2020 #151 of 160
    JoeKustra

    JoeKustra in the other Alabama TCF Club

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    It may be an old thread, but nothing has changed. There is RF noise blocking communication. Next time it happens, put the remote lower or higher and it will jump back to RF mode.

    Also, System Information displays the battery level in RF mode. If, in RF mode, it says N/A then hit the TiVo +"D" quickly and the battery level should display.
     
    Last edited: May 2, 2020
  12. May 2, 2020 #152 of 160
    psywzrd

    psywzrd Member

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    Sure have - numerous times. Fresh batteries or not, same issue.
     
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  13. May 2, 2020 #153 of 160
    psywzrd

    psywzrd Member

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    It’s not like it jumps into IR mode and then won’t go back to RF. It’s just that it seems to randomly send out commands in IR mode during normal use. Like if I hit FF three times, ones of those command might go out in IR mode so it only registers two presses. It’s so frustrating.
     
  14. May 2, 2020 #154 of 160
    aaronwt

    aaronwt UHD Addict

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    I don't understand why some people have this issue. At my place all my TiVo remotes use RF. And I have dozens of devices using RF too. As well as five Access Points(with 2.4 and 5ghz) in use. But my 60+ wireless devices I have don't interfere with my TiVo remotes or any of my other RF remotes.

    Sent from my Nexus 7(32GB)
     
  15. May 2, 2020 #155 of 160
    dougdingle

    dougdingle HD Tech

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    I also have this issue with one of my remotes (the one talking to my Roamio).

    It is annoying beyond belief. I've tried resetting, re-pairing, swapping remotes from another room, nothing works. The remote spends 80% of its time in IR mode. The other three, talking to Minis, stay in RF mode full time. There's something in the area with the Roamio that causes the RF to stop working, and the remote switches to IR, and I have no idea what it is. For a while I thought it was the old light dimmers I had in the room (when I swapped them out, the remote actually worked consistently in RF mode for a few days), but eventually, the problem returned.

    It really lessens the TiVo experience.
     
  16. May 2, 2020 #156 of 160
    53richart

    53richart Member

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    Lots of things can cause RF interference. Some that I have seen interfering with ham radio reception are LED light bulbs, under cabinet kitchen lamps (the power supply was the culprit), laptop power supplies, 'wall wart' power supplies, phone chargers, LED dusk-to-dawn or motion activated floodlights, touch activated lamps, electric fences, gardening grow lights, faulty doorbell transformers, electric heating pads and faulty ballasts in fluorescent lights. These same types of RF emitters have the potential to interfere with an RF remote.
     
  17. May 2, 2020 #157 of 160
    dougdingle

    dougdingle HD Tech

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    I'm pretty familiar with RF interference. The interesting thing is, this TiVo remote problem has been going on literally for years. A few weeks ago, I bougth an AppleTV4K streamer that also uses an RF remote, and it worked and continues to work perfectly.
     
  18. May 3, 2020 #158 of 160
    psywzrd

    psywzrd Member

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    Does TiVo not make a remote that is RF only? If not, is there another remote (Harmony, etc) that I can buy that will work? Or does the problem lie with the Roamio and the Minis themselves and not the remotes? Logically you would think the problem is the remote because that is what is sending the commands - the receivers are just, well, receiving whatever commands are sent to them. Whatever it is, I agree with what others have posted here about other devices not having this issue with RF signals. This seems to be a TiVo-only issue, which is maddening since that’s the device I use probably at least 90% of the time.
     
  19. May 3, 2020 #159 of 160
    JoeKustra

    JoeKustra in the other Alabama TCF Club

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    I agree. Also, remember that the remote (in RF mode) is expecting a response from the TiVo. No response and it drops to IR mode. That complicates things.
     
  20. May 3, 2020 #160 of 160
    dougdingle

    dougdingle HD Tech

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    No RF-only remote available AFAIK.

    No aftermarket remotes that work with it in RF mode. As JoeKustra said, there is a request/response sequence that is in play between the remote and the TiVo - the communication is not open ended. The problem may not actually be the remote, it could just as well be the Roamio's response or more specifically, the lack of it which makes the remote go into IR mode.

    This has been a problem from, essentially, the day the Roamio shipped. And it's always been wildly annoying.
     
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