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Remote issue with LG tv

Discussion in 'TiVo Help Center' started by johnfasc, Oct 16, 2019.

  1. Oct 16, 2019 #1 of 14
    johnfasc

    johnfasc Active Member

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    I have an LG 55UM7300AUE tv, I do not use the remote as I have a Tivo 1tb Roamio and use the peanut remotes. I recently found that if I hit certain buttons on my tivo remote the tv dialogue boxes open up. Sometimes to change the channel, or to change the hdmi connection etc. This happens even though I have not batteries in the LG remote. Then I have to use the LG remote to get rid of whatever is on the tv screen because the tivo remote cannot. This seems very strange. Is there a way for this to not happen? Is this a programing issue? I am miffed but it is happening too often. And I never know what button push causes this to happen.
     
  2. Oct 16, 2019 #2 of 14
    Mikeguy

    Mikeguy Well-Known Member

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    Back in the days when I used an OTA analog-digital signal converter box, when I used the TiVo remote to change channels, I would get the box's information on the screen as to the new channel. But it automatically would disappear after a few seconds.
     
  3. Oct 16, 2019 #3 of 14
    Edmund

    Edmund Remote Czar TCF Club

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    Switch the TiVo remote from IR to RF, so the TiVo commands won't interfere with LG tv.
     
  4. Oct 16, 2019 #4 of 14
    johnfasc

    johnfasc Active Member

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    Mmmm, I have two remotes, both are set to RF.
     
  5. Oct 16, 2019 #5 of 14
    johnfasc

    johnfasc Active Member

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    Perhaps if I waited it out it will disappear. I will try that next time.
     
  6. Oct 16, 2019 #6 of 14
    Edmund

    Edmund Remote Czar TCF Club

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    What color is the light on the TiVo remote when you press a TiVo key? You can check to see if the remote is giving off IR commands by pointing it at cell phone camera, RF no light, IR light flashes.
     
  7. Oct 16, 2019 #7 of 14
    johnfasc

    johnfasc Active Member

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    Light blinks orange. So definitely RF.
     
  8. Oct 16, 2019 #8 of 14
    Edmund

    Edmund Remote Czar TCF Club

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    Then it must be hdmi CEC, try turning it off in menu of tv?
     
  9. Oct 17, 2019 #9 of 14
    wmcbrine

    wmcbrine Well-Known Mumbler

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    On my LG TV, there's a very simple (too simple) sequence to bring up the service menu, such that I've done it accidentally a number of times. I haven't quite worked out what it is, but it may be something as simple as mute-mute-mute. This is a sequence that can be generated by the TiVo remote, as long as it's programmed to control the LG.
     
  10. Oct 17, 2019 #10 of 14
    johnfasc

    johnfasc Active Member

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    Well let me know if you do figure it out. Very annoying when it happens! And how to stop it?
     
  11. Oct 17, 2019 #11 of 14
    johnfasc

    johnfasc Active Member

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    Yes pressing mute 3x brings up from the bottom a 'Select the Menu' window. If I wait about 30 seconds it disappears. But at other times (don't know the button pushes) the main menu on the left side of the screen pops up or the Home dashboard with the HDMI choices. Pressing a wrong button changes the HDMI input effectively closing what you are watching. I suppose just waiting it out is the answer. They do eventually disappear. Just aggravating.
     
  12. Oct 17, 2019 #12 of 14
    wmcbrine

    wmcbrine Well-Known Mumbler

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    The TiVo remote's Input button brings up the input menu -- that one's by design. Keep pressing it to cycle through the inputs, leave it on the one you want, and it will (sometimes) switch to that input. Not as reliable as using the TV remote to do it.

    I don't think I've seen other menus brought up by the TiVo remote.
     
  13. Oct 17, 2019 #13 of 14
    Edmund

    Edmund Remote Czar TCF Club

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    When the menu item appear, try pressing volume key, see if it goes away?
     
  14. Oct 17, 2019 #14 of 14
    johnfasc

    johnfasc Active Member

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    Will do
     

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