Remote delays and double presses

Discussion in 'TiVo Bolt DVR/Streamer' started by leiff, May 20, 2017.

  1. aaronwt

    aaronwt UHD Addict

    23,611
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    Jan 31, 2002
    Northern...

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    For me on FiOS, the only time I experience it with my seven TiVo RF remotes is when there is interference from my WiFi direct remotes. Amazon Fire TVs and Rokus use WiFi direct remotes for their wireless remotes.

    And in my setups, they interfere with the TiVo RF remotes when using certain WiFi channels. So as long as they are on a non interfering WiFi channel(I use channel 165), I don't get any interference with my TiVo remotes. So I have no button press issues with no interference.

    Sent from my Nexus 7 using Tapatalk
     
    Last edited: Sep 18, 2017
  2. phox_mulder

    phox_mulder I get paid 2watch TV

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    Salt Lake...
    My Bolt is only connected to an OTA antenna, no cable, no MoCA, and I have noticed it since the latest software update.
    Never experienced it before then.

    phox
     
  3. ohboy710

    ohboy710 Member

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    I am getting soooo frustrated with this issue. They need to fix this asap!
     
  4. Cainebj

    Cainebj Well-Known Member

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    New York
    Mine has gotten better over the last fews days. (I'm sure that will curse it.)
     
  5. m.s

    m.s Active Member

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    Mar 8, 2007

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    I think TiVo's developers don't actually use TiVos.
     
  6. shwru980r

    shwru980r Well-Known Member

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    I experience 30-second skip delays while watching football games. I use the 30-second skip to skip over everything to get to the beginning of the next play. The delay gets slower and slower progressively. Can't make it through a whole game without the delay of each skip exceeding a second. If I stop watching for a while and come back, then the 30-second skip is back to normal. Fast forward seems to work fine while the 30-second skip is malfunctioning.

    One time I had slowness navigating through the menus and would see blue spinning circles. This slowness got progressively worse to the point where the Bolt became unresponsive to remote presses and the screen was black except for the show playing in the top right corner. I let it sit for a little while and when I returned, the show was playing full screen and everything was back to normal.
     
    Mikeguy likes this.
  7. Mikeguy

    Mikeguy Well-Known Member

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    Had something akin to this once, but it hasn't recurred. It was almost as if the processor was taxed with some internal task.
     
  8. shwru980r

    shwru980r Well-Known Member

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    Yes, shows were recording even when the Bolt became unresponsive. I have it set to enter standby after 4 hours because of the HDCP issue. Maybe I caught the bolt as it was entering standby mode and it locked up for a while before it could recover. I think I will turn off standby mode since I am using an HDMI splitter to resolve the HDCP issue.
     
  9. moyekj

    moyekj Well-Known Member

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    Mission...
    I take it this is Bolt specific issue? Because don't have this issue at all with my Roamio Pro RF remote or the 2 series 4 IR remotes.
     
  10. Sparky1234

    Sparky1234 Well-Known Member

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    Anyone else having recent trouble with TV volume control with your TiVo remote?
     
  11. Imageek2

    Imageek2 Member

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    Riverside, CA
    I have a Roamio Basic OTA and have had this problem forever. I have basically given up hoping for a fix from TiVo.
     
  12. TrueEddie

    TrueEddie Member

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    Mar 3, 2009
    Orlando, FL
    I just got a new Bolt this week since TiVo was offering a deal where I could transfer my life-time service from my old Premiere XL. I'm having this button delay and double press issue also. Am I to understand that it didn't always do this and may be fixed? Because if it's not going to go away then I need to know so I can send the Bolt back. This issue has been annoying the heck out of me and I've only had the box a few days.
     
  13. sfhub

    sfhub Well-Known Member

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    Wait a few days and see if it is still happening. Sometimes when the Bolt is too busy doing stuff (like when it is indexing stuff in the background during initial install) it seems to miss button presses. It feels like there is a queue of button presses to be processed on the TiVo side. When this type of missed press has happened to me, the remote will often go from RF mode (yellow light) to IR mode (red light). I believe if the remote and TiVo don't have acknowledgment the remote will assume there is some issue with RF communications and switch to IR mode as a fallback. If your remote is not line of sight (since there would be no need for line of sight using RF), this brief switch to IR may make make it feel like a button was missed.

    Besides the Bolt being too busy, you might get missed presses from low batteries or defective RF receiver.

    The battery situation you can test yourself. If it is issue with RF, you can switch your remote to IR mode (using TiVo+RedC)
     
  14. Sparky1234

    Sparky1234 Well-Known Member

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    Update:

    It is and continues to be the Samsung TV "hub" issue that everyone is complaining about. Not a TiVo problem.
     
  15. 7thton

    7thton No raindrop ever falls in the wrong place

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    About a year ago I had a Bolt and really liked it.

    I had zero problems of any sort.

    I switched to DirecTV and now use their DVR. However, I'm thinking about switching from DirecTV back to cable (due to price).

    If I do that, I would get another Bolt.

    (I sold my old Bolt.)

    Am I to understand that this button delay problem is wide-spread? Seeing these complaints actually has me second guessing my decision to move back to the Bolt and cable.
     
  16. phox_mulder

    phox_mulder I get paid 2watch TV

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    Salt Lake...
    It doesn't kill functionality, you just have to remember you may have a problem and instead of hitting down-down-down-select, just pause after each down and wait to see how many down's you end up getting.

    phox
     
  17. blackngold75

    blackngold75 Active Member

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    Northern...
    I took advantage of the $99 Lifetime Transfer deal. I received the new Bolt yesterday, set it up and used it for a couple of hours. There were no "button delay" or "double-presses" at all - everything worked perfectly. I'll update here if anything changes.
     
    7thton likes this.
  18. e_identity

    e_identity New Member

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    Jan 21, 2005
    Maryland
    I also took advantage of the $99 Lifetime Transfer deal. I received the new Bolt and set it up yesterday. Unfortunately, I am having both the "button delay" and "double-presses" problems. I am using the Slide remote in RF more that I have been using for years with no problems on me Premiere . I will try a restart, but will also notify TiVo and am seriously considering returning the unit. The user experience was miserable.
     
  19. sfhub

    sfhub Well-Known Member

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    Give it a few days to settle down. I've found sometimes when the unit is doing a lot of stuff in the background, indexing guide data, possibly other stuff like transfering shows from your old unit, or if TiVo servers are having issues, it'll be slow to process remote presses.

    Under normal conditions it is pretty snappy.

    Alternatively you might have some defect/issue with the RF receiver on the unit.
     
    Mikeguy likes this.
  20. Mikeguy

    Mikeguy Well-Known Member

    27,636
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    Jul 28, 2005
    I've had a Bolt for a while and this situation occurs every now-and-again. Irritating, but far from a dealbreaker.
     
    7thton likes this.

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