Remote delays and double presses

Discussion in 'TiVo Bolt DVR/Streamer' started by leiff, May 20, 2017.

  1. IraF

    IraF Member

    149
    13
    Jan 22, 2002

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    It was fine for a while, but I agree - it is back, and really bad, worse than ever, since the RC24 update. It affects not just moving around in lists, and care has to be take to not accidentally choose something deeper in the menus. Hard rebooting used to fix this, but that isn't helping this time.
     
    jjames68 likes this.
  2. aaronwt

    aaronwt UHD Addict

    23,284
    1,162
    Jan 31, 2002
    Northern...
    I've got four Bolts right now on RC24 and none of them have any remote issues. Well that is as long as my WiFi Direct remotes from the Amazon Fire TV and ROku ultra don't cause interference. But as long as I keep the WiFi remotes on 5Ghz channel 165, they don't interfere with any of my TiVo RF remotes. And including my Roamios and Mini I am using seven TiVo RF remotes right now.
     
  3. Cainebj

    Cainebj Well-Known Member

    4,762
    357
    Nov 10, 2006
    New York
    OMG I just started having this problem since the new update. I'm happy to hear it's not just me, I was starting to think the alternate is the hard drive is failing.

    I've had my Bolt since January and it just started recently
    - it has also twice opened up the Netflix app while I am watching a recording where I can see the Netflix screen but still hear the live program. First time I did a restart - the second time I started up the Hulu app to get it to stop.

    Has anyone found a fix or called Tivo tech?
     
    jjames68 likes this.
  4. jjames68

    jjames68 New Member

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    Nov 21, 2016
    I am glad to hear others having the same issue, misery loves company :)
     
  5. jjames68

    jjames68 New Member

    13
    3
    Nov 21, 2016

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    started up again after the reboot, so decided to try to go to IR

    Press TiVo+Green D until the TiVo mascot's antennae blink yellow.

    still happens in IR

    to go back to rf

    Press TiVo + Red C until the TiVo mascot's antennae blink red.

    edit : it stopped before went back to RF, so will leave like this (IR) for awhile just to make sure still happening
     
    Last edited: Sep 8, 2017
  6. Cainebj

    Cainebj Well-Known Member

    4,762
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    Nov 10, 2006
    New York
    Tried this. Did not work. I didn't really understand why changing the audio would effect remote delays but - hey - I'll try anything.
     
  7. pgoelz

    pgoelz Active Member

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    May 1, 2005
    Hmmmm.... having the same or very similar issue here on two slide remotes about ten feet from the Bolt. Trying to input a wish list title last night was pure torture. Seems to be the exact same issue on both remotes.

    I was having non-responsive issues a couple months back and moving the Bolt farther from my WiFi AP seemed to utterly solve that one. But the Bolt is nowhere near any other RF devices now and this seems to be a new issue within the last several days.

    I'm not even going to bother calling Tivo on this one.... that never gets me anywhere beyond "gosh we've never heard of that issue before", rebooting, forcing a connection and (I would assume) making sure I know how to use a remote. Kinda weary of that kind of response when I call with a complex issue.

    Paul
     
    Last edited: Sep 14, 2017
  8. BobCamp1

    BobCamp1 Well-Known Member

    2,038
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    May 15, 2002
    I have the problem too. Started with 20.7.2. I have to point the RF remote right at the Tivo from three feet away to avoid the issue. Previously, it usually happened for 2-3 days after an update then went away, but this time it hasn't gone away.
     
  9. Dan203

    Dan203 Super Moderator Staff Member TCF Club

    51,803
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    Nevada
    Do you guys all have tuning adapters? I know there was a problem like this on the Premiere back in the day and if you disconnected the TA it would go away.
     
  10. CzarQwerty

    CzarQwerty New Member

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    Nov 3, 2015
    I don't have a tuning adapter, just a cable card. I've turned off/unplugged all other electronics (besides the tv) and still have issues. even took the batteries out of the other remotes, trying to remove any interference.
     
  11. Rkkeller

    Rkkeller Well-Known Member

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    May 13, 2004
    I just came here now to see if anyone was reporting any problems like this, but same for me. Also when using some apps like YT pressing buttons does not even do anything now and then. I have to press 3-5-10x until it works, almost like TiVo is using 100% resources and it has to wait until something ends.

    No tuning adapter, TiVo Bolt with upgraded HD and Fios cablecard.
     
  12. BobCamp1

    BobCamp1 Well-Known Member

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    May 15, 2002
    I have FIOS, so no tuning adapter.
     
  13. Dan203

    Dan203 Super Moderator Staff Member TCF Club

    51,803
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    Apr 17, 2000
    Nevada
    I was having a similar issue on my Bolt after the update, but then I disabled the MoCa and it stopped having issues. I tried that because it seemed like it had the most problems when the discovery bar was reloading or I was looking through the apps list, both of which have to access the network.
     
  14. BobCamp1

    BobCamp1 Well-Known Member

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    Well, almost all FIOS customers are using MoCA. What cable provider do we all have and/or are we all using MoCA? Is the Tivo a MoCA client or a server?

    I'll start: using MoCA with Actiontec MI424WR Rev. I router with the Tivo as a MoCA client.
     
    Last edited: Sep 15, 2017
  15. Dan203

    Dan203 Super Moderator Staff Member TCF Club

    51,803
    6,339
    Apr 17, 2000
    Nevada
    I was using mine as a MoCa bridge to another Bolt in my office which is also setup to be a MoCa bridge. This is how I get internet from my office to my living room for all my devices.
     
  16. Cainebj

    Cainebj Well-Known Member

    4,762
    357
    Nov 10, 2006
    New York
    I am using Spectrum now Time Warner Cable in NY.
    I had never even heard the term MOCA before this thread - how would one go about disabling it?

    Personally, I don't think anything we will do will fix it - it happened in the update so I think we are going to have to wait for TiVo to fix it. Hopefully someone has reported it to them. I may give them a call myself but their customer service seems to all be outsourced out of the country these days and communicating anything to them last time I tried was a chore.
     
  17. slongo

    slongo New Member

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    Jan 7, 2002
    I have MoCa disabled, have never enabled it, and still experience the latency. If you're curious, you can find in 'Settings & Messages' -> 'Network Settings' -> 'Change Network Settings'
     
  18. Digital Man

    Digital Man Member

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    2
    Jan 2, 2013
    Having this problem since the last update on my Bolt + on Comcast. No MOCA. Getting really annoying.


    Sent from my iPad using Tapatalk
     
  19. Roadkill97006

    Roadkill97006 New Member

    1
    0
    Sep 13, 2015
    Two RF remotes, no MOCA. Comcast cable card. This happened quite a while ago and eventually disappeared. In the past week, it's back with a vengeance. This TiVo is pure torture these days.
     
  20. BobCamp1

    BobCamp1 Well-Known Member

    2,038
    359
    May 15, 2002
    OK, so it's not MoCA related and is just random. Some have tuning adapters and some don't. Spectrum, Comcast, and FIOS users are experiencing it.
     

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