I've had an issue where the TiVo remote (usually it's the backlit one, but the original one does this as well) becomes unresponsive. It won't operate the TV volume, power, or TiVo. When I use my phone to bring up the TiVo remote settings menu, it says unpaired. I can power cycle the TiVo Edge and the remote starts working again. It's a major problem, and I'm not sure if it's a defective Edge or if other people are experiencing this. Rebooting the Edge every week isn't really the best solution.