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Reelgood app and Amazon Prime launching

Discussion in 'TiVo Stream 4K' started by moyekj, May 13, 2020.

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  1. May 19, 2020 #41 of 53
    spiderpumpkin

    spiderpumpkin Say no to Hydra!

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    When you did the cmd package install-existing com.tivo.atom did it say success or something else? If it said success then it should be in the apps. Maybe disabled still? If it didn't say success then you probably need to enable it before you can reinstall it.
     
  2. May 19, 2020 #42 of 53
    moyekj

    moyekj Well-Known Member

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    No success or failure indication really. Just ran this in shell again and you can see responses:
    Code:
    SEI400TV:/ $ pm enable com.tivo.atom
Package com.tivo.atom new state: enabled
SEI400TV:/ $ cmd package install-existing com.tivo.atom
Package com.tivo.atom installed for user: 0
SEI400TV:/ $ reboot
     
  3. May 19, 2020 #43 of 53
    spiderpumpkin

    spiderpumpkin Say no to Hydra!

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    It was installed this time. If it was installed the first try then you would have gotten an installed already error. Did you look for it in system settings- apps? It should be in there. Even when uninstalled it is still in there but under system apps.
     
  4. May 19, 2020 #44 of 53
    moyekj

    moyekj Well-Known Member

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    OK, after this last set it finally came back now, so yes I had to enable first and then install.

    I verified that direct launch into Prime episodes now works and starts playback, so looks like TiVo did issue a fix for that.
     
  5. May 19, 2020 #45 of 53
    spiderpumpkin

    spiderpumpkin Say no to Hydra!

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    Glad to hear it works. Those adb shell unistall commands really don't do any permanent damage because the apks are still there just deactivated and hidden. The uninstall does a better job than disable at hiding them deeper in the system apps instead of just putting them in disabled app section.
     
  6. Jun 3, 2020 #46 of 53
    zyzzx

    zyzzx Go Bucks! TCF Club

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    I believe this issue is fixed now. I was able to launch a few Prime shows directly from the Reelgood app this morning on my TS4K.
     
    mrizzo80 and aaronwt like this.
  7. Jun 3, 2020 #47 of 53
    mrizzo80

    mrizzo80 Well-Known Member

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    I don’t think it’s fixed. I just tried to open an AP show from ReelGood and it just opened the AP home screen.

    I have auto-update apps enabled at the OS-level.
     
  8. Jun 3, 2020 #48 of 53
    moyekj

    moyekj Well-Known Member

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    I didn't get any notification yet from Reelgood on my ticket about this so assume it's not fixed yet.
     
  9. Jun 12, 2020 #49 of 53
    mrizzo80

    mrizzo80 Well-Known Member

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    I think this might be resolved now. It launched episodes from two different shows correctly.
     
  10. Jun 12, 2020 #50 of 53
    zyzzx

    zyzzx Go Bucks! TCF Club

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    It’s working here. Every Amazon Prime episode I’ve launched this week has started directly.
     
  11. Jun 12, 2020 #51 of 53
    zyzzx

    zyzzx Go Bucks! TCF Club

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    Another issue: Is there any way to launch Amazon Prime 4K shows directly from Reelgood? The standard version gets loaded with no apparent way to indicate the 4K version.
     
  12. Jun 14, 2020 #52 of 53
    moyekj

    moyekj Well-Known Member

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    Yes, working for me now too. Never did get an email from Reelgood based on my issue report stating they fixed it.
     
  13. Jun 14, 2020 #53 of 53
    mrizzo80

    mrizzo80 Well-Known Member

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    Thanks again for taking the time to report the issue to them.
     
    moyekj likes this.
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