Reelgood app and Amazon Prime launching

Discussion in 'TiVo Stream 4K' started by moyekj, May 13, 2020.

  1. moyekj

    moyekj Well-Known Member

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    Has anyone had any success launching into an actual Amazon Prime selection from Reelgood app? For Amazon Prime it always takes me to the launch point of Amazon Prime instead of to the title I try to launch. Reelgood works perfectly for launching directly into Netflix and HBO NOW selections, but no luck with any Amazon Prime selection so far.

    From the TiVo app itself launching into Amazon Prime selections was buggy as well. I think it only worked when Amazon Prime app was completely closed before attempting to launch into a title. But even that workaround doesn't work with Reelgood for me.
     
    Last edited: May 13, 2020
  2. jimpmc

    jimpmc Active Member

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    I am seeing the same thing. I suggest you use their feedback form on their website. They have responded (and resolved) some items that I sent it in.
     
  3. cwoody222

    cwoody222 Well-Known Member

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    ReelGood worked on my first try for me, opened up to the show on Amazon.

    TiVo so far hasn't worked for me to do the same.
     
  4. moyekj

    moyekj Well-Known Member

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    Can you give me a specific example of a show that worked from ReelGood? So far I've tried about 10 different shows over 3 different series and none worked. Thanks.
     
  5. aaronwt

    aaronwt UHD Addict

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    Reelgood does the same thing for me as the TiVo app. All it does is go to the home screen of the Amazon app. The same thing happened on my Shield TV with Reelgood.

    I've yet to see reelgood or the TiVo app go the the actual show page in the Amazon app..

    I've tried at least fifteen shows between both of them.
     
  6. Chris Fox

    Chris Fox New Member

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    I bet if you send a bug report to both companies, ReelGood with fix it much sooner :)
     
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  7. cwoody222

    cwoody222 Well-Known Member

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    It worked for me with “Upload”.
     
  8. jimpmc

    jimpmc Active Member

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    Upload didn't work for me -- I even force stopped Prime Video beforehand.
     
  9. WVZR1

    WVZR1 Active Member

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    The WV...
    Not a 'Prime' user but what if Prime maybe has it available from multiple sources?
     
  10. moyekj

    moyekj Well-Known Member

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    Same here. Just tried an "Upload" episode and same problem. Must be a setting of some sort that explains the difference in behavior...
     
  11. cherry ghost

    cherry ghost Well-Known Member

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    At least ReelGood has Upload. Search through the Stream app finds it but doesn’t allow it to be added to MyShows or show it as an Amazon show.
     
  12. aaronwt

    aaronwt UHD Addict

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    I've tried it multiple times with Upload, since I am in the middle of watching it. It still hasn't worked for me. Every evening I have been trying several Amazon shows with it. And it always just opens up to the Amazon home screen.
     
  13. moyekj

    moyekj Well-Known Member

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    Note that Reelgood takes me to the proper Amazon prime launch point from a browser. I haven't tried installing app on my phone yet, but I suspect that would work fine too.
     
  14. moyekj

    moyekj Well-Known Member

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    I used the "Feedback" link from Reelgood web page to notify Reelgood of the issue. Would encourage others to do the same.
     
  15. mrizzo80

    mrizzo80 Well-Known Member

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    This problem goes back along time. ~3 years ago TiVo had direct launch access to Prime episodes, then one day it started taking you to the episode landing page instead.

    That’s how I remember it at least.
     
  16. moyekj

    moyekj Well-Known Member

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    Apparently direct access is still working for some though...
     
  17. mrizzo80

    mrizzo80 Well-Known Member

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    I think the issue is with Amazon’s deep link support in their 10 foot interface apps. Going through ReelGood may help light a fire under Amazon though, who knows.

    I also replicated what you said in the opening post with an episode of Bosch. Force closing the Amazon app allowed the link from TiVo to initiate episode playback. Normally it just goes to the home screen, which is even worse than the episode landing page the DVRs did for me.
     
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  18. m86

    m86 New Member

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    I also with both apps would take me to the 4K version of the show instead of the SD/HD title.
     
  19. moyekj

    moyekj Well-Known Member

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    FYI, with Reelgood app running on Fire Stick 4K it direct launches and starts playing Amazon Prime Video titles. HUGE improvement over TiVo Stream 4K. Fire Stick 4K also has a number of other advantages already just after a few minutes of trying it out.
     
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  20. mrizzo80

    mrizzo80 Well-Known Member

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    How did you get that app on Fire OS? I didn’t think it was available. Did you side load it? I never got into that stuff.
     
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