I had to reboot my tivo series 2 after it had locked up. Upon reboot, it indicated that the tivo had not connected to the tivo service in over thirty days, which I connected to tivo service 2 weeks ago due to an unplugged network cable. It attempted to connect to Tivo, and then a red screen appeared that a severe problem was encountered and that it will attempt to fix the problem. If it did not reboot within 3hrs, to call customer service. Has ANYONE experienced this problem? Was there a solution? I really do not want to replace the unit since it has many shows on it that my wife really wants to watch. My wife is handicapped and uses the Tivo to keep her mind off of her health problems. Any assistance will be GREATLY appreciated. Thank you.