Recording Problems on DirecTV DVRs with TiVo Service

Discussion in 'Season Pass Alerts' started by drew2k, Jan 5, 2007.

  1. martso

    martso New Member

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    Jan 16, 2007
    Brooklyn NY

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    I thought I was the only one with Season Pass problems on the HR10-250 until I found this forum.
    How do I force a phone call to reset the the guides?
    Thanks,
    Martin
     
  2. Anubys

    Anubys All About Footwork

    30,450
    1,456
    Jul 16, 2004
    Fairfax...
    welcome to the forum!

    forcing a call won't reset the guides...are you sure you're asking the right question?

    the best advice for SP problems right now is to set your recordings manually (go to the guide, select the show you want, and tell it to record)...this seems to work...

    this has proven to be the least unreliable way to get things to work...heck, DirecTV says they fixed it and the reports of problems seem to be coming at a slower pace...not sure if people just stopped complaining or if the problem is going away...
     
  3. drew2k

    drew2k Drew != Drawn

    4,862
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    Jun 9, 2003
    Long Island, NY
    Martin - I have found it easier just to restart the TiVo, which will force the data re-index within a couple of hours.

    To do the restart, go to Messages & Settings > Restart or Reset System > Restart the Recorder. Press :thumbsdown: :thumbsdown: :thumbsdown: [ENTER]. It will restart in less than 10 minutes, and you will obviously not be able to record while the system is restarting.

    After the system restarts, go to Messages & Settings > System Information and page-down to the bottom, to look for the date of last indexing. Most people have found that this date gets updated within two hours after the restart, and the To Do list will start filling up again.

    (If you prefer to "force a call", go to Messages & Settings > Settings > Phone > Connect to the DVR service now.)
     
  4. martso

    martso New Member

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    Jan 16, 2007
    Brooklyn NY
    Thanks Anubys & Drew,
    My problems started a few weeks ago and I was still experiencing problems today. I had been canceling Season Passes and then re-entering them and also filling in with manual recordings right up until this afternoon.
    I will try and reset the DVR overnight tonight.
    Martin
     
  5. jeff125va

    jeff125va New Member

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    Mar 15, 2001
    Ashburn, VA USA

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    My problem seems to have gone away. My To Do List for the next 10 days or so is fully populated. My only RH entries now are for 3-way conflicts, 28-day rule, etc. My work-around was pretty simple, I was just able to add the missing recordings from the Recording History "won't record" entries. I am almost certain, from double-checking the guide, that none of my missed recordings didn't at least have an RH entry. Also, fortunately only one of my HD-TiVos was affected, and my DirecTV DVR wasn't either, of course.
     
  6. Waldorf

    Waldorf Super Duper Member

    997
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    Oct 4, 2002
    Phoenix, AZ
    This bit me last night on my HR10-250...

    I missed Earl, The Office, OC, etc... in history, they all said "Someone in your household modified the season pass"

    Luckily the series one picked them all up fine, but in standard def, of course..

    I think this is a conspiratorial plot by DTV to get us to warm up to the HR20 ;)
     
  7. berryb

    berryb New Member

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    Jun 22, 2002
    Southern CA
    I first noticed these missing programs on our HR10 right after I had just stuffed two new 400Gb drives in it. My first assumption was it was something I'd done wrong??? But I'd backed up my Season Passes on our DSR704 during that HR10 upgrade, so when I checked, some of the very same shows were missing on it, as well!

    After reading most of these sad stories and various how-to advice, I've finally settled on the process of Every single night before shows are scheduled to record, I go through the "View Recording History" looking for any that say "Won't Record." If they say the "Someone in your household modified . . . " I fix it with the "More Recording Options" selection and tell it to "Record this episode." I know that's a Pain-in-the you know what - BUT so far it's solved my missing show problem!

    Days have gone by before I've had to correct another "Won't Record," but I continue to check. Just now, as I was going through the process to make sure I had the correct Menu wording to explain the method, I found another one for tonight! :mad:

    I've also had at least one occasion when a Season Pass has just plain vanished :confused: and I've had to recreate it. So I've now made a paper-listing of my Passes which I review from time-to-time. So far it's only 'lost' just that one, 'Pass' but I'm still very leery!
     
  8. drew2k

    drew2k Drew != Drawn

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    Jun 9, 2003
    Long Island, NY
    Reports are starting to crop-up again that Season Passes and WishLists are again not being recorded.

    The problems in December and January were resolved when DirecTV, which had been enhancing the guide data, stopped that in mid-January, which seemed to restore full functionality of SP and WL recording. As far as I know, DirecTV has not resumed supplementing the guide data, so it's a mystery what the problem is this time.

    Just play it safe and start reviewing your To-Do History again ...
     
  9. Anubys

    Anubys All About Footwork

    30,450
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    Jul 16, 2004
    Fairfax...
    shoot...I don't touch my TV except on friday and saturday nights...I count on Tivo to record everything I want during the week...this is a PITA :mad:

    thanks for the warning...
     
  10. berryb

    berryb New Member

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    Jun 22, 2002
    Southern CA
    As I said earlier, "Days have gone by before I've had to correct another "Won't Record," but I continue to check." But it is STILL occasionally happening, so if you have any shows during the week that you simply cannot miss, I'd suggest you continue to check.

    I used to count on TiVo and I hope to be able to, again - BUT this is NOT like the TiVo of old, now that DTV is minding the store! :(

    Good Luck, Bert
     
  11. gastrof

    gastrof Hubcaps r in fashion

    7,486
    3
    Oct 31, 2003
    Potato and pen.
    Obviously, DirecTV is sabotaging the TiVos so's to force people with their service to adopt DireTV DVRs.

    They're corrupt and evil and likely agents of a foreign power trying to destroy the way of life we know and love.

    It's so clear.

    Can't any of you see this?






















    :p
     
  12. Bilbrey

    Bilbrey Active Member

    2,012
    0
    Jan 28, 2001
    Sunnyvale,...
    Well, now I'm getting upset...

    I have an HR10-250 that has started to randomly reboot showing me the "Welcome. Powering up..." screen. The system reboots back to normal operation, but what gives?.

    This started with the latest SW update, and happens while I'm using the machine. I was navigating the menus just now and whoops, restart.

    Grrr!!!!!!
     
  13. vegaspl

    vegaspl Tivo'er since '99

    169
    0
    Feb 20, 2001
    West Hills,...
    Has anyone noticed that there are GAPS in the Guide's listings? Example: Many listing times would jump from one time to one 8-10 hours later.

    Just like it would if the channel went off the air at times, and then back on again hours later. :confused:
     

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