Recent Update?

Discussion in 'TiVo Bolt DVR/Streamer' started by geekmedic, Sep 20, 2018.

  1. southerndoc

    southerndoc TiVo Fanatic

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    My Bolt+ has rebooted three times while watching Forensic Files on CNN tonight.

    Was there a recent update? Trying to figure out if it was a buggy firmware update or if I have a failing TiVo (it's about 3 years old).
     
  2. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    Last TE4 update was 6/28. Last TE3 update was 5/10.
     
  3. V7Goose

    V7Goose OTA ONLY and Loving It!

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    Update or not, you should never be seeing spontaneous reboots during prime time, nor multiple reboots close together.

    Even though three years is not particularly old for a TiVo, I'd be a little worried about what might be going on. Check you temps, and run a fault check on the HDD. If you haven't been following the issues, know that the Bolts are prone to excessive heat if they are kept in an enclosed cabinet or set on anything like a towel that can block those tiny air holes on the ends. If your ODT is above 70, you have an issue.

    If you have stuff you really would hate to loose, think about starting to copy those things off to either a different TiVo (first choice, if available) or a computer. Can't hurt to take a few simple precautions while you wait to see if it happens again.
     
  4. Mahty

    Mahty Member

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    Is there a way to tell when a TiVo last rebooted?
     
  5. V7Goose

    V7Goose OTA ONLY and Loving It!

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    I wish there was, but I have not found it. If you use MoCA, you can check the network stats, and the MoCA uptime for a particular device seems to be a good indication.
     
  6. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    On cable it's easy. In the cable card menus, CableCard Status. It show uptime in DDDD HH:MM. Also, in Diagnostics, the cable card section has Time since OOB Tune Start in seconds.
     
  7. V7Goose

    V7Goose OTA ONLY and Loving It!

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    What is OOB tune? OTA has this stat too, but I have never paid attention to it.

    Mine currently does seem to correspond to the last known boot on Tuesday at 1300.
     
  8. JoeKustra

    JoeKustra in the other Alabama TCF Club

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  9. V7Goose

    V7Goose OTA ONLY and Loving It!

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    I wish they would just show this stat as a last boot date/time in the System Information, but that would be too easy!

    Without a clear stat, the best indicator of a recent reboot is when multiple tuners are on the same channel. But then you still have to try and dig out the numbers.

    The MoCA uptime is second best - it shows days, hours, minutes, seconds. The drag there is you still have to calculate backwards to find the real boot date/time, and I am not even sure MoCA uptime will be 100% consistent with box uptime. I guess I'll have to start watching it more regularly. And of course, that stat does not even exist if your box is not using MoCA.

    The time since OOB tune is shown in total seconds, and I hate having to calculate that all out and then still calculate backwards to a real date/time. But I guess it is really not that big of a deal since you don't really need that info very often.

    BTW - I just did the calculation on my OOB time, and it does seem to exactly match the MoCA uptime.
     
  10. NorthAlabama

    NorthAlabama tabasco rules

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    network connections have been known to prompt spontaneous reboots on certain tivos, if the spontaneous reboots continue, try temporarily disconnecting your network connection for troubleshooting to see if it stops.
     
  11. snerd

    snerd Well-Known Member

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    OOB (Out Of Band) is a low frequency channel used to communicate with the cablecard for pairing etc.
     
  12. southerndoc

    southerndoc TiVo Fanatic

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    We witnessed it happening twice. I unplugged the TiVo for 5 minutes, then restarted it. Hasn't rebooted since.

    It is in an enclosed cabinet, but temps have remained normal (the cabinet is next to an air vent, which helps).

    Just found out the thing is only 2 years old. :O
     
  13. HerronScott

    HerronScott Well-Known Member

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    I believe that's with a Motorola CableCARD. With a Cisco/Scientific Atlanta/Technicolor CableCARD, you can see the last boot time on the CableCARD Diag Screen under the CableCARD Menu.

    Scott
     
  14. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    That's nicer. I hate all those calculations. :)
    ccStatus.JPG
     
  15. leiff

    leiff Active Member

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    If you're running the old TiVo experience with the quick banner hide s spsps code than that resets every time the TiVo reboots is a way to tell
     
  16. HerronScott

    HerronScott Well-Known Member

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    Of course boot time could happen if the cable company does a firmware update for the CableCARD but those don't happen that often.

    upload_2018-9-22_16-9-55.png
     
  17. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    Crap! The time is GMT. I would still need to do math. :D:D

    Isn't UTC the modern usage?
     
    HerronScott likes this.
  18. southerndoc

    southerndoc TiVo Fanatic

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    My CableCARD status shows 2d 3h since last boot. Doesn't seem to have rebooted since my original post. Maybe something was corrupt in the memory that cleared out by me unplugging the TiVo for a few minutes. Who knows. Will have to continue monitoring it.
     

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