Bought my elderly parents TIVO, there was no Lifetime offered at the time. THEN they offered again, so I paid to upgrade after having paid for three year. Now barely a year later they need an HD Tivo because we bought them a new TV for Christmas, but TIVO will not transfer at all - they are in their 80's!!! Just trying to make their last years pleasant - it's not easy to deal with technology when you're getting on in years - Taught them to use TIVO, now will have to dump Tivo for the cable company DVR - too bad - VERY hard for my dad to learn new technical things. Tivo - you have no heart and I have been your very great fan since the BEGINNING!! I have bought multiple Tivo gifts. No more. Just thing about a confused old man having to try to learn a cable DVR at his stage in life. Really uncool.