Advertisements Bah, got another update. Talked to the highest level of Tivo CSR again and they made their final offer. Apparently policy is to do up to 3 months, but they'll do 5. Might as well do it, but Tivo basically just ripped me out of 6 x 13 = $78.00. So, my conclusion: unhappy with Tivo again. Let that be a lessoned learned people, pay attention to your credit card bill because you're responsible for everything - even if the other party messes up. Guess this will be a case of "Love the product, hate the company".