R10: Reboots every 15 minutes or so...

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by shade788, Jan 6, 2007.

  1. shade788

    shade788 New Member

    42
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    Jul 28, 2005

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    This past week my wife and I have noticed that our R10 has been rebooting every 15 minutes or so. Doesn't matter if it is in stand-by or watching live-tv or a recorded show.

    I cleaned out the fan and made sure it was working.

    And then I did something very dumb. I tried to erase everything (set to factory defaults) Now it reboots every 15 minutes and goes to the erase all screen. I don't get to any menus.

    I called Directv and since I have the protection plan I get a new compariable DVR probably the Dtv DVR. Dtv told me they would have had me try to erase everything anyway. They also said the newer models have a button combo on to force a reformat, but not on the R10?????

    I was wondering if there is a way for me to salvage this one to resell, give to someone, or just keep it stored in case I need it.


    Any information would be greatly appreciated.
     
  2. litzdog911

    litzdog911 TechKnow Guide

    12,027
    1
    Oct 18, 2002
    Mill Creek,...
    This could be the classic symptom of hard disk failure, or soon-to-be failure. Can you still get it to restart when you disconnect/reconnect AC power? If so, and you value the recordings on your Tivo, you may want to act fast to replace or upgrade that hard drive. But try these tips first:

    *** Note that problems like this can also be caused by AC power spikes or fluctuations. Your Tivo is essentially a computer inside, so you should seriously consider powering it with an uninterruptable power supply (UPS). Good quality 350VA UPS's are available for well below $50 and will power your Tivo for nearly an hour, plus they provide much better powerline isolation and protection than a surge protector.

    http://www.staples.com/Catalog/Browse/Sku.asp?PageType=1&Sku=474045


    *** Check your Tivo's internal temperature. If it's running too hot you'll sometimes see problems like this. Look in "Messages & Setup" -> "System Information" and scroll down a couple of pages to see the internal temperature. Anything under 50-deg C is usually OK. If it's higher than that, make sure you have good airflow under and around your Tivo. It's a good idea to raise your Tivo up an inch or so for better airflow. Some folks use pop bottle caps under each corner.


    *** If your Tivo is a combination DirecTV+Tivo receiver, you should try re-seating your access card. Remove power, remove the access card, wait a few minutes, re-insert the access card, and reconnect power.

    *** If you're comfortable opening up your Tivo (which will void your warranty if you still have one), then disconnect and reconnect all the cables leading to the hard drive(s). Sometimes connections can work loose, or tarnish, and re-seating them will help.


    *** If these steps don't help, then it's likely a hard drive problem. You can try a "Clear and Delete Everything" (in the Tivo's "Messages & Setup" menu). That might help the drive repair itself, but you will lose your recordings, Season Passes, and other settings.

    *** Finally, if all else fails, then you might want to try connecting your Tivo drive(s) to your PC and run the disk manufacturer's DOS-based diagnostic utilities. These are usually available for download from their web site. Unfortunately they don't always detect all of the failures that can disrupt your Tivo. Some folks have reported success using the SpinRite disk repair utility available from Gibson Research at http://www.grc.com/sr/spinrite.htm or HDD Regenerator at http://www.dposoft.net/#b_hddhid

    Also check out these sources of information, much of which you'll find in the Tivo Upgrade Center forum:

    http://www.tivocommunity.com/tivo-vb/forumdisplay.php?s=&forumid=25

    http://www.weaknees.com/index.html

    http://tivo.upgrade-instructions.com/

    http://www.newreleasesvideo.com/hinsdale-how-to/

    http://www.ptvupgrade.com/products/instantcake/

    http://www.9thtee.com/
     
  3. shade788

    shade788 New Member

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    0
    Jul 28, 2005
    Thanks for the info. When I get the new one I will pop the top on the R10 and take a look inside.

    Since I can't get to any menus I can't really look at the temp, but I will pop the top and look for any possible problems.

    I'm not too worried about the shows on the hd.
     
  4. horgen

    horgen New Member

    4
    0
    Jan 14, 2007
    My Hughes GXCEBOT DTiVO might have a failed hard drive. It no longer boots past the "Almost There" screen. Is there a way to buy a new hard drive, load it with TiVo software and replace the current drive?

    I have two other DTiVo units. Both are Hughes and look the same... but have different model numbers from the GXCEBOT unit that is broken. One is a: HDVR2 and the other is a SD-DVR40.

    How can I get my broken GXCEBOT to boot again? I am a descent computer technician and could perform any Techie/Linux tasks laid out in some instructions.
     
  5. Dkerr24

    Dkerr24 Lost in Big Bend

    2,450
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    Oct 28, 2004
    Okla, USA

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    Of course it can be fixed. Just do a search and you'll find all the instructions and tools to do the job.
     
  6. litzdog911

    litzdog911 TechKnow Guide

    12,027
    1
    Oct 18, 2002
    Mill Creek,...

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