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R.I.P Tivo, The product revision that killed the Tivo

Discussion in 'TiVo Coffee House - TiVo Discussion' started by avaddict, Jun 12, 2018.

Is the New Tivo Experience so bad that it should be abandoned?

  1. Yes, the new tivo experience is far less than the original tivo experience (and should be abandoned)

    30.0%
  2. No, the new tivo experience is better in every way than the original tivo experience

    25.0%
  3. Not yet, new tivo experience has minor defects & problems but there are some things to like about it

    45.0%
  1. slowbiscuit

    slowbiscuit FUBAR

    4,120
    285
    Sep 19, 2006
    In the ATL
    On Comcast, most definitely yes.
     
  2. chiguy50

    chiguy50 Active Member

    762
    155
    Nov 9, 2009
    Atlanta, GA
    Nominally, I believe the standard p.m. fee for the HD DVR is $10.00 (plus tax if applicable). HOWEVER, it would typically be paired with an "HD Technology Fee" of $9.95. Then there are the fees for any additional (extender) services, which can add up.

    I myself have never rented any of the Comcast TV equipment other than the CableCARDs for my TiVo's and am only going by the published Services & Pricing list as of Feb 1 this year.

    Note as well that the cost of the DVR rental is often included in Comcast's bundled service packages and thus can be difficult to call out. Also bear in mind that actual fees assessed can vary wildly due to Comcast's scattergun billing system. But I believe the stand-alone pricing should be something on the order of $20.
     
  3. samccfl99

    samccfl99 I Am Sometimes Vocal

    828
    117
    Sep 7, 2013
    coconut...
    First, the X1 only has 5 tuners that I know of...and they are not all buffering at the same time. That's enough for me to say no to it. My friend has one. The price of the X1 is usually in your package. The extra outlets are $10 bucks each and they charge $10 for the Anyroom service, which you need if you have an extra outlet. They are also now charging $11 for the Gateway (I got my own Zoom modem for over 10 years...still works great). I don't have nothing of theirs so I don't get those BS broadcasting or regional sports fees. I live in a condo and basic comes with the maintenance and I am usually on promo and my bill is only $48 (w/Blast Internet). Starz comes with all packages usually and my condo also has HBO in the contract (I pay dearly for my maintence though). Can't complain here.

    Why did I type all this??? :confused::D
     
  4. samccfl99

    samccfl99 I Am Sometimes Vocal

    828
    117
    Sep 7, 2013
    coconut...
    They don't charge that Technology fee anymore. They have not enforced it for over 3 years. Always got a promo on it.
     
  5. DigitalDawn

    DigitalDawn Member

    286
    22
    Apr 26, 2009
    Jupiter, FL
    Not that I'm a fan, but X1 does have 6 tuners.
     
    computersteve likes this.
  6. Anotherpyr

    Anotherpyr Active Member

    326
    60
    May 6, 2015
    I think it’s the keep asking until you get the answer you want poll. But then isn’t that how polls are done? Maybe they haven’t phrased the question right yet.

    It’s still the best dvr, but as a streaming box it’s mediocre.
     
  7. mschnebly

    mschnebly Active Member

    257
    80
    Feb 21, 2011
    They have 6 tuners and you can record 6 different shows at a time. I do it regularly for my wife. The cost was wrapped into the bundle so it was no extra expense. 1T storage and she can watch recordings, live TV or On Demand on any of her devices easily. She would kill me if I got rid of it.
     
  8. slowbiscuit

    slowbiscuit FUBAR

    4,120
    285
    Sep 19, 2006
    In the ATL
    This varies by area. Some get it, some don't.
     
  9. aaronwt

    aaronwt UHD Addict

    21,830
    608
    Jan 31, 2002
    Northern...
    The sixth tuner used to be reserved for QAM VOD. So the user only had access to five of them. No idea if that has changed though. But If all their VOD is now IP based then I would expect that it has changed. And the user would have access to all! Six tuners.
     
  10. ncbill

    ncbill Member

    465
    16
    Sep 1, 2007
    Western NC
    No problem rolling back from Hydra to the classic interface on the Roamio OTA I purchased last fall.

    Plan on dumping cable altogether once AT&T expands their fiber to my home (already installed on the main street outside my neighborhood)
     
  11. Docvoll

    Docvoll New Member

    5
    1
    Jun 3, 2018
    I already wrote in the community that the upgrade killed my ability to use any apps. It restarted the box with each app use and never allowed anything to be watched. Tivo support told me to wait for the software fix and finally sent me an email that it was fixed. It was not. They finally wore me down and forced me to accept a replacement box which came with a $200 charge for lifetime use. Of course that was forced on me due to getting a ‘new tivo’. When I had already had paid more than that on that original box that the upgrade broke. And just for laughs and giggles the ‘new tivo’ was a reconditioned piece of junk that as soon as it automatically updated the software, started rebooting and NEVER did anything; Yes, another casualty of the update. More time that I can not watch an app.
     
  12. ah30k

    ah30k Well-Known Member

    2,479
    148
    Jan 8, 2006
    How exactly did TiVo force you to do anything?
     
  13. Docvoll

    Docvoll New Member

    5
    1
    Jun 3, 2018
    They refused to fix the box they broke and would only replace it. And then charged me $200. The force was - keep using a broken box or replace it. I had no choices.
     
  14. Mikeguy

    Mikeguy Well-Known Member

    14,147
    3,588
    Jul 28, 2005
    A possibility: open a dispute with TiVo, under its dispute resolution policy, and try at least informal dispute resolution.

    TiVo Corp. Legal Center (3/4ths down)
     
  15. Docvoll

    Docvoll New Member

    5
    1
    Jun 3, 2018
    I really appreciate the suggestion and I have done that. Thanks again as I did not know that was available.
     
  16. LoREvanescence

    LoREvanescence Always Autocorrected

    7,157
    481
    Jun 19, 2007
    Salem, MA
    Where is the natural / positive poll choices.

    Every choice is negative o_O
     
  17. shwru980r

    shwru980r Well-Known Member

    2,444
    96
    Jun 22, 2008
    When I was using Hydra, some of the show titles were replaced with just the season number and episode number, so I switched back to Encore. It wasn't a big deal to lose all the recordings because it was a new Roamio OTA. Don't think I would try Hydra again, because I don't want to have to go to the trouble of transferring the shows to another Tivo and transfer them back if I decide I don't like something else about hydra.
     
  18. avaddict

    avaddict Member

    64
    25
    Nov 23, 2014
    Thanks you for sharing your personal experience.
    I hope Hydra will be refined such that the experience is not lower quality compared to the past.

    Does anybody know what the buffer behavior is on Hydra in the following condition:
    • Currently watching a show that was previously set to record.
    • Cursor where I am currently watching is 20 minutes behind the HEAD of the content
    • Head of content is defined as the content that is real-time, not delayed.
    • At the end of the current show, when wall clock time traverses the junction between current show and next show, where does cursor go at this juncture?
    • Does the content continue to play with the beginning of the next show?
    • Or does the cursor jump to the 20 minute mark or HEAD of the current content, effectively skipping the first 20 minutes of the next show?

    Thank you for the info.
    :)
     
  19. dlfl

    dlfl Cranky old novice

    8,117
    359
    Jul 6, 2006
    Dayton OH
    I haven't "upgraded" to Hydra but these poll results certainly make no case that it's viewed as bad by most TiVo users. After three weeks:
    1. Only 102 votes.
    2. Only 28 of them are strongly negative.
    Considering that most users are likely to go to a forum only when they have a problem, and there must be something like a million TiVo users, this is an overwhelmingly unimpressive result.

    I think the attempt to start a torchlight parade has failed. :p
     
  20. avaddict

    avaddict Member

    64
    25
    Nov 23, 2014
    I was asking the people reading this channel in the forum.
    It may yield opinions, and hence, information.

    if anybody knows the answer to my question about behavior of the Hydra UI, then that would be cool. I would grateful to know the behavior.

    And as an aside, what behavior would other Users prefer for that viewing condition?
     

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