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PSA: WD BLUE WD40NPZZ

Discussion in 'TiVo Bolt DVR/Streamer' started by CIR-Engineering, Feb 10, 2018.

Do you have a WD40NPZZ drive and have you disabled parking?

  1. Yes!

    5 vote(s)
    45.5%
  2. No :-(

    5 vote(s)
    45.5%
  3. I plan to disable parking now!

    1 vote(s)
    9.1%
Multiple votes are allowed.
  1. Feb 27, 2018 #41 of 104
    Tony_T

    Tony_T Well-Known Member

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    Why not just put the drives in the Tivo? Wasn't it said here that wdidle doesn't work on newer drives?
     
  2. Feb 27, 2018 #42 of 104
    ggieseke

    ggieseke Well-Known Member

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    WDIDLE3 requires a direct SATA connection, and most of the serious functionality in smartctl does as well.
     
  3. Feb 28, 2018 #43 of 104
    CIR-Engineering

    CIR-Engineering Video Calibration & Electronics Repair Engineer

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    As stated in my instructions, you must connect the drives directly to a SATA port on a motherboard; a USB to SATA converter will not work. The SATA configuration in the motherboard BIOS should also be set to IDE mode (not AHCI or RAID). It might be possible to remove the hard drive from a laptop and temporarily put the WD drives in the original hard drive's place, but that is a bit unlikely. You would also need the option in the laptop BIOS to change from AHCI to IDE and that is not always possible in a laptop. This is a job more suited for a desktop computer.

    Good luck and let us know if you have any other questions.

    Oh, also, the hours counter on the WD40NPZZ is not available with standard SMART parameters. The way you can check the hours quickly on this drive is to run a short SMART self test and then view all SMART parameters once the test completes (2 minutes). The drive will keep a log of all smart tests and show how many hours were on the drive when the test was run.

    Best regards,
    craigr
     
    zangetsu and krkaufman like this.
  4. Feb 28, 2018 #44 of 104
    CIR-Engineering

    CIR-Engineering Video Calibration & Electronics Repair Engineer

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    Chicago USA...
    It works on the WD40NPZZ. That's what this entire thread is about.

    craigr
     
    SalemCat likes this.
  5. May 2, 2018 #45 of 104
    Endymion_

    Endymion_ Member

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    Sep 9, 2011
    Should this firmware be set before formatting, or can it be done safely afterwards?
     
  6. May 3, 2018 #46 of 104
    CIR-Engineering

    CIR-Engineering Video Calibration & Electronics Repair Engineer

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    Chicago USA...
    You can set wdidle before or after, doesn’t matter. The procedure is nondestructive and will not damage data on the disc.

    craigr
     
  7. May 8, 2018 #47 of 104
    FishTacoBob

    FishTacoBob New Member

    4
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    Dec 11, 2007
    I am considering buying a 4TB WD Blue drive (WD40NPZZ), but it only has 8mb's of cache. Even the original 500gb drive that came in my TiVo Bolt has 16mb's of cache. Does anybody else think this could be a problem?
     
  8. May 8, 2018 #48 of 104
    sfhub

    sfhub Well-Known Member

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    Jan 6, 2007
    I remember you did a lot of burn-in testing when you first got these drives. Any more failures after the initial one that prompted this thread?
     
  9. May 8, 2018 #49 of 104
    HerronScott

    HerronScott Well-Known Member

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    Staunton, VA
    I don't think it should matter.

    Scott
     
  10. May 17, 2018 #50 of 104
    CIR-Engineering

    CIR-Engineering Video Calibration & Electronics Repair Engineer

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    That one drive is the only that failed. The replacement and all of my client's drives are still happy.

    craigr
     
  11. May 19, 2018 #51 of 104
    CIR-Engineering

    CIR-Engineering Video Calibration & Electronics Repair Engineer

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    I do wonder if the burn in testing might have done more harm than good.

    craigr
     
  12. May 31, 2018 #52 of 104
    FishTacoBob

    FishTacoBob New Member

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    Dec 11, 2007
    So, I ordered a WD40NPZZ 4TB off of eBay from Central Valley Computer Parts. The drive I replaced was the originally suggested external Seagate 4TB drive that you remove from the enclosure. I had been experiencing drop outs, glitches, and pixelation since I installed it. I thought it was an over-the-air antenna signal issue until I started researching on here and discovered that it was probably the hard drive. Someone stated that they had never heard of anyone using that drive and not had it fail. It was way too late to return that drive, so I bit the bullet and bought the WD Blue 4TB. I learned some hard lessons from this experience, as I had 570 shows recorded to the original 4TB drive and thought that I would be able to clone it to the new drive like I had done with every other TiVo drive I had ever replaced. I could not find a way with any of the normal TiVo software that would let me clone the drive, and I believe this is because I had upgraded it to Hydra. I had booted my TiVo with the new WD 4TB drive thinking that might solve the problem with WinMFS not recognizing it...but then I found out that you can't put your original drive back in after you boot it with a different drive or it might format it. It doesn't appear to have done that, but when I tried booting my TiVo with the original 4TB drive...it just rebooted repeatedly. I tried every kickstart code on the list, and on several attempts it looked like it might even work...but no go. So I lost everything. I read a suggestion somewhere on here to fill the drive with recordings when you first install it to test the drive. Well, I found a problem and I am not sure what to do next. It looks like when the TiVo reaches 40% full that it crashes, and then all 4 lights start flashing repeatedly until I unplug it. I have not witnessed this in person, as it always seems to happen when I am not around. So far it has booted back up no problem and appears to work normally. My window to return the WD drive is closing, so I need to move quickly. Has anyone experienced this issue and successfully resolved it? Any suggestions for what I should try next? Thank you in advance!
     
  13. May 31, 2018 #53 of 104
    jmbach

    jmbach der Neuerer

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    Well, for starters WinMFS only works for Series 3 and older models.

    If you want to see if anything can be done about this, the conversation needs to be in a new thread as it is off topic here.

    I don’t know if your situation is salvageable but when you start a new thread for this, I would be willing to see what we can do.
     
  14. May 31, 2018 #54 of 104
    CIR-Engineering

    CIR-Engineering Video Calibration & Electronics Repair Engineer

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    Chicago USA...
    I
    I would contact Central Valley Computer Parts right away and tell them that you think you are having an issue with the drive, just to get things rolling with them and stay within your return window. I'd then pull the hard drive and run a short and extended SMART test on the drive. It might pass the SMART tests, but more times than not if there is a problem than it will show up.

    If you are OK with loosing your recordings again, you could format the drive for your computer and try filling it with data to write out the whole drive.

    Best of luck,
    craigr
     
  15. Jul 10, 2018 #55 of 104
    CIR-Engineering

    CIR-Engineering Video Calibration & Electronics Repair Engineer

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    Chicago USA...
    aaronwt likes this.
  16. Jul 11, 2018 #56 of 104
    pj1983

    pj1983 Active Member

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    BFE NoVa
    Another day, another eBay coupon. 15% off today until 11pm PT: Today Only! 15% Off Coupon

    I wonder if they'll keep doing this through Amazon Prime Day.

    Edit: Unfortunately, I mis-read the conditions; this one applies to everything except tech. Mods: Probably should move this post to HH.

    Back on topic, I purchased two drives from this seller. One went bad shortly after the exchange period, but they took care of me and sent a replacement for the cost of my return shipping.
     
    Last edited: Jul 11, 2018
  17. Jul 11, 2018 #57 of 104
    CIR-Engineering

    CIR-Engineering Video Calibration & Electronics Repair Engineer

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    Chicago USA...
    Any idea why your drive failed? Was it very hot? Did you do any testing on it once you pulled it out of the TiVo. I had 1 drive fail and around 30 installed. I tested it once I pulled it and couldn’t figure out what failed. The read rate was simply VERY slow.

    craigr
     
  18. Jul 11, 2018 #58 of 104
    pj1983

    pj1983 Active Member

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    It was more of an "infant mortality" type of situation. I was running various tests on it before installing into one of my Bolts and couldn't get it to talk to MFSTools consistently. Part of the issue was the use of a USB adapter (posted upthread) but even after a direct motherboard connection it was still flaky.
     
  19. Jul 19, 2018 #59 of 104
    Kishore

    Kishore New Member

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    Feb 20, 2003
    San Diego, CA
    Thank you Craig- I bought this drive off ebay. Also shout out to Central Valley Computer Store- great response/communication to my phone calls- recommend to get disks from them. I used ebay discount and purchased from ebay.

    However in my eagerness/ignorance o_O I plugged in to my Bolt to confirm it worked fine. It does :) but I see that higher than 3TB disks needs to be re-formatted (I see 285 HD hours)

    Should I follow steps of Ggieseke's MFS and enable my 4TB drive? Or since I already loaded bolt SW need to reformat disk and start from scratch?

    Regards,
    Kishore
     
  20. Jul 20, 2018 #60 of 104
    ggieseke

    ggieseke Well-Known Member

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    May 30, 2008
    You can run MFSR anytime once the drive has a valid TiVo signature, but you will lose all your recordings and settings.
     

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