PSA: TiVo Changes - May 2018 User Agreement & Privacy Policy Update - May 2018

Discussion in 'TiVo Coffee House - TiVo Discussion' started by mmf01, May 12, 2018.

  1. Mikeguy

    Mikeguy Well-Known Member

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    If you consider the Gen3 UI as DOS, does that make Series 2 BASIC? ;)
     
  2. Rob Helmerichs

    Rob Helmerichs I am Groot! TCF Club

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    Binary, baby! :D
     
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  3. GaryD9

    GaryD9 Member

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    Wouldn't that be better as: DOS vs CP/M (both OS's) ?
     
  4. BigJimOutlaw

    BigJimOutlaw Well-Known Member

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    I completely trust Ted when he says reverting is complicated and risks borking the box. The easiest way "back" is probably to release an Encore emulator of some kind which already exists internally (Maybe being tested? Who knows.)

    PC-to-tivo transfer support is the most disqualifying aspect of Hydra for me. I'm semi-stuck in place since pre-existing transfers won't play either. I'm hoping Ted will at least consider repairing what broke TTCB/push in 2016 before development is capped off, so that we Encore folks can do our thing until we're ready/able to upgrade. (Hugs and kisses if you do, Ted. I'll even throw in a free Tivo plushy. :))
     
  5. slowbiscuit

    slowbiscuit FUBAR

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    I greatly prefer Tivo's native playback controls to Plex. Obviously, YMMV.
     
  6. aaronwt

    aaronwt UHD Addict

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    Oh of course. The TiVo controls are much better. Plex is not my primary way of watching my shows. But With Plex I now can just stream it anywhere from a bunch of devices. I mainly used transfers from PCs as a backup or I transferred content to a TiVo to take to my GFs house. But now I just stream it remotely with Plex when i'm at her house.

    And now I'm using Plex with all my UHD BD rips.
     
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  7. Mikeguy

    Mikeguy Well-Known Member

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    Ah, I don't recall that--or conveniently blacked it out of my mind. ;)

    But then again, if the good folks at Microsoft can do it with Windows, I would think that the equally talented folks at TiVo could do it. :)
     
  8. GaryD9

    GaryD9 Member

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    I thought you wanted it WITHOUT borking the box...
     
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  9. CloudAtlas

    CloudAtlas Bryan

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    More like missing functionality than bugs. If these were bugs it would mean everyone at TiVO thought this functionality was there and working. No doubt this functionality will come in a quarterly software update since the new VOX remotes still have thumb up/down buttons.

    People are failing to understand that Hydra was a complete software rewrite not just an upgrade. So Hydra was never going to have all of the functionality of GEN3 at initial release. Nor was it going to be as bug free as GEN3. And GEN3 was hated for a long time until it’s functionality and bugginess was improved. People tend to have short or distorted memories.
     
  10. GaryD9

    GaryD9 Member

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    So, you're suggesting that crippling the thumb up/down functionality is "by design?"

    If so, I disagree based on this document published by TiVo: https://support.tivo.com/articles/Features_Use/How-to-Use-TiVo-Suggestions

    That document, which has been updated for TE4, includes the following:

    "If you have a BOLT Series, Roamio Series or Premiere Series DVR using HD menus, you can adjust the thumb ratings of your shows by finding the individual show in My Shows, Search, To Do List, Guide, One Pass Manager, or anywhere else the show listing appears."

    That indicates that I should be able to adjust thumb ratings in the various lists, details, etc. Yet, I can't. As far as I'm aware, no one who is using the current release of TE4 (21.8.1.RC6) can in several places (as described in post 113 in this thread and in this other thread here.)

    I just hope that people realize I'm not trying to "rant" about hydra this or hydra that. I'm simply trying to get TiVo to AT LEAST ACKNOWLEDGE a bug. After all, that's the first step in getting the stupid thing fixed. So far, all I've gotten from tivo on this is instructions on how to reboot the tivo box and advice to clear unused wishlists. At least this time they aren't (yet) suggesting I take down my entire LAN by rebooting my access points, switches and routers.
     
  11. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    The release of 21.8.1.RC6 broke suggestions. Maybe it would be better to say that everything gets suggested, so the function has lost its usefulness. You seem to think that TiVo's support has a clue what you are talking about. Keep your expectations low.
     
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  12. GaryD9

    GaryD9 Member

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    NO, NO, NO, NO!!! Do you work for TiVo as a support tech? :fearscream:

    Responses like this make me think that I'm not getting my point across clearly. Irregardless of suggestions working or not, my point/issue is that the "thumb" buttons on the remote don't add/remove thumbs to/from a given show in certain areas of the UI where they should. It's as if the code for handling the "thumb" button presses is just completely missing.

    This (thumb) issue and the fact that suggestions are all over the place are two separate and distinct issues.

    Yeah, well, after paying $499 for a box and $14/month for service ... and still being in the first 2 weeks of this box... I kind of expected something more than "1. Reboot Tivo; 2. Reboot your routers, switches and AP's; 3. Goto Step 1"

    Although, to be quite honest, your response has me wondering if perhaps my problem is that I'm not clearly communicating. I just don't know how else to communicate that the "thumb buttons on the remote don't work where they should" other than to say... "the thumb buttons on the remote don't work where/when they should" and give detailed steps to repeat.
     
  13. HerronScott

    HerronScott Well-Known Member

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    I can tell you that the first option mentioned (selecting a folder of shows) also doesn't work with the prior gen 3 HD interface. You get the nice error tone trying it here. But when you open the folder and highlight an episode from the episode list, it does work with gen3 and gives the correct sounds (and visual thumbs) with up or down. And of course it works the same from the episode specific view as well.

    Scott
     
  14. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    They couldn't pay me enough.

    I have no thumbs up or down on any program. I started seeing all tuners recording with the last release. That's not related? I have only a single 1P.

    One thing you can't dispute. There are other threads where this topic belongs.
     
  15. GaryD9

    GaryD9 Member

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    I don't think so. Oh, they are loosely related in that thumbs up/down should impact what gets recorded as a suggestion and what doesn't, and tivo's published documents even hint that suggestions won't record until you give something thumbs... but I don't think the two issues are related to each other.

    The issue I'm trying to report is that the UI isn't allowing data to be set (in certain areas.) This is likely more clear-cut to handle (though it might be more time consuming for development) as it seems as if a chunk of code is just.. missing from certain areas. However, it's actually very simple and obvious to repeat the problem with a 100% rate of repeat if someone just takes 10 seconds to try.

    On the other hand, the "suggestions" issue appears to be that TE4 is using something other than thumb data to influence or determine what suggestions to record. This might be a logic issue, it might be a change in the algorithm, or something else entirely. Repeating this one might be easy, but it would be subjective on if something should or shouldn't record as a suggestion. As well, from start to finish, this one could take hours to repeat.

    In either case, fixing one of these issues wouldn't fix the other.

    This I can agree with. I'm not even sure how I got started talking about this bug in this particular thread.

    Perhaps it was just my extreme frustration that the issue is seemingly being completely ignored by TiVo, and so trying to bring it up in any thread where I see a TiVo employee active.
     
  16. TiVo_Ted

    TiVo_Ted Well-Known Member

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    I'm looking into this now, but I can confirm that something is not quite right with thumbs up/down in the latest update. It could be a UI issue as Gary suggests, or it could be some underlying issue between the recommendation engine and the scheduling engine as Joe suggests. Or, it could be both. Maybe we should resurrect an old suggestions thread to continue this conversation?
     
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  17. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    Done
    Seems right -> May 1 update records more junk suggestions

    Better, but it's just a suggestion. :)
     
    Last edited: May 18, 2018
  18. GaryD9

    GaryD9 Member

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    For the specific issue of the "thumb" buttons not working, here's a thread describing the problem (and ranting about the useless replies from tivo's support in regards to it): Where to report TiVo software bugs?

    Oh, and thank you for responding.
     
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  19. JoeKustra

    JoeKustra in the other Alabama TCF Club

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  20. krkaufman

    krkaufman TDL shepherd

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