Programs from one channel & one TiVo fail to stream on app only

Discussion in 'TiVo Help Center' started by TishTash, Aug 28, 2017.

  1. TishTash

    TishTash Active Member

    482
    45
    Jan 23, 2008
    Merrick, NY
    Here's a doozy: Only programs from one channel and from one Roamio (out of three) mess up streaming from the TiVo app. Here are the details:

    1) The program has to be from a specific channel. (It happens to be the local PBS station.)

    2) The program has to be from a specific TiVo. (The other two TiVos stream without problems.)

    3) The streaming problem is limited to the app.

    The PBS programs on the other TiVos stream without incident. All other programs on the affected TiVo also stream without incident. The PBS programs on the affected TiVo do not have problems streaming to the other TiVos, just the app. All three criteria above have to be met for the streaming problem to occur.

    Whew! Have at it, folks: What do you think?
     
  2. ThAbtO

    ThAbtO TiVoholic by the bay TCF Club

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    Apr 6, 2000
    SF Bay Area
    Think the show has some glitches (video or audio), either seen or not and that could interrupt transfers/streaming. Recording can differ on different Tivos
     
  3. TishTash

    TishTash Active Member

    482
    45
    Jan 23, 2008
    Merrick, NY
    Possible, but ALL shows from this channel only? On this TiVo only? It's a mystery.
     
  4. HerronScott

    HerronScott Well-Known Member

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    Jan 1, 2002
    Staunton, VA
    If you transfer one of those shows to one of the other Roamios do you still see the issue streaming (and the other way as well)?

    Scott
     
  5. ThAbtO

    ThAbtO TiVoholic by the bay TCF Club

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    Apr 6, 2000
    SF Bay Area
    MP4 channel?
     
  6. TishTash

    TishTash Active Member

    482
    45
    Jan 23, 2008
    Merrick, NY
    Yes. It seems to be the particular broadcast itself, not the Roamio, that's involved.

    Here's a kicker, btw: I connected an old standalone TiVo Stream and the station's programs stream fine! Choosing one of the Roamios as the streaming device still results in stalled streams for that station's programs. The firmware version for the TiVo Stream is 20.4.9.stream.3.RC6-01-6, while the Roamios are 20.6.3.stream.D1-USB-6. Perhaps the more recent encoding algorithm is buggy!
     
    Mikeguy likes this.
  7. TishTash

    TishTash Active Member

    482
    45
    Jan 23, 2008
    Merrick, NY
    Apparently, as it turns out, the TiVo app was at fault. Per the update description for v3.7.8: "Resolved an issue introduced in 3.7.5 which impacted streaming and downloading of shows from certain channels from Roamios." And those programs now stream ok. So there ya go.
     

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