Problems with Tivo Mini after Hydra UI upgrade

The A92 and A93 minis are underpowered for Hydra, especially some of the fancier animations. Some are stripped out (guide "jumps" instead of scrolling nicely") but some are still there and just run like crap (bouncing in and out of folders). Not much to be done about it.

 

Unless there's something in TE4 that you just have to have, go back to TE3. You'll be happier. I've spent a LOT of time troubleshooting TE4 issues and once things get somewhat reliable another update is pushed with a new set of issues.

 

I have been running TE4 for a couple years on a Bolt Vox and two mini's, a V1 and a V2. The last few software updates have not been kind to my mini's. They lose connection anytime my router reboots or when the Bolt Vox gets new software. Also performance has suffered and it takes forever to delete a recording from the mini's. I reverted to TE3 yesterday and so far the Minis seem very happy. The speed improvement is significantly better!

 

Here’s how (but note that YOU WILL LOSE ALL RECORDINGS DURING THE ROLLBACK PROCESS)

How to Rollback Hydra from Roamio and Mini's v1

works for Bolt too (except the Bolt OTA model)

 

What @pfiagra said.

Also, the rollback is first performed on the host DVR using the referenced instructions (wiping via factory reset in the process), and Minis will be subsequently prompted for rollback when trying to connect to the now-reverted host DVR.

 

please see: Trying to Move Mini from TE4 host to a TE3 Host

 

Yeah, TiVo appears to have broken something in the Mini downgrade process.

 

I was going to attempt to duplicate the problem, but I don't trust TiVo to fix anything. I even thought of trying to change my A95 to TE3, but I'm not that brave. Without an inside source of information at TiVo, I feel like I did when I lost my Sony DHG boxes. The guide is a joke, but at least I can still live with it. But I feel 2021 is going to cause chaos. We'll know in six weeks.

 

The pictogram of a dog chewing a cable and mention of "check internet connection" reminds me of a browser when pointed to an invalid page. Googling it isn't helping me but I swear I've seen that before in embedded web-views on other platforms.

First though that came to mind makes me think TiVo's rejiggered their backend and the webpage it relies on for the downgrade app functionality has moved to a new URL and the app can't find it.

 

I reverted my Bolt Vox, Mini Vox and Mini V1 on November 8th with no issues. What ever Tivo did must have happened after that date. It may have been before the Mini's received the latest TE4 software update.

 

I really hope TiVo fixes this somehow. I found a different thread with this same exact issue (and I am having by not being able to roll back an A93 box from TE4 to TE3). Very frustrating!!!

 

I contacted TiVo customer service and after an hour and 15 minutes of playing along like something was going to get fixed, the customer service agent told me that I should buy a mini from Weaknees. Done playing. Explained to agent when I say, "No one is able to downgrade from TE4 to TE3 on the A93 Mini as of 13th of November, I really mean no one. Not Weaknees, not the people here in the TiVo community not her sister. No one." Finally, got an escalation case. #09915925. The agent was Leah and she did say that the escalation team would check things on the back end. More people need to call in and report this problem and attach themselves to the case.

 

I chatted with a rep online for almost an hour yesterday. Did all the dumb reboot steps, forced connection and so on (like I already had 4 times prior to contacting them). Still nothing. They said that I should call their phone support (I have not yet...didn't have more time last night to screw with this). I even pasted the links to forum threads with the issue. Rep told me to return the box and buy another at one point too. They don't get it or care. I asked for a case ID and they didn't give me one (the chat sat idle for 35 min and I then gave up).

With my screwing around of plugging and unplugging the A93, at one point I was able to actually play a recorded video from my TE3 Roamio for 15-20 seconds before it went to that damn dog eating the wire. Strange. I almost wonder if they are trying to allow mixing of TE3 and TE4 on the same setup so then nobody can roll back. We'll see.