Problems with Daily Call

Discussion in 'TiVo Series 1 - UK' started by lcsneil, May 21, 2010.

  1. OzSat

    OzSat Very Nice Moderator

    5,054
    1
    Feb 15, 2001
    Oxfordshire, UK

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    I'll take the virtual cash as I don't drink (much)
     
  2. mikerr

    mikerr TiVoCentral.co.uk

    2,599
    0
    Jun 2, 2005
    Lancashire, UK
    Thanks, I've had a few calls on this in the week,
    so I've added that number to the tivocentral website too (and twitter ;) )
     
  3. taid

    taid New Member

    56
    0
    Oct 19, 2008
    :up:

    Mine worked OK 7:50 AM today

    Fingers crossed ..

    Thanks to whoever fixed it
     
  4. OzSat

    OzSat Very Nice Moderator

    5,054
    1
    Feb 15, 2001
    Oxfordshire, UK
    Seems OK here - the test works which was also failing last night
     
  5. Uwish

    Uwish New Member

    24
    0
    May 21, 2005

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    Cheers all working fixed on a Sunday :)
     
  6. Teepee

    Teepee New Member

    30
    0
    Aug 24, 2004
    Mine's back in action again now :)
     
  7. White Monk

    White Monk New Member

    16
    0
    Jun 7, 2003
    Thought it was just me, so I just switched the box off last week. Just switched it back and its downloading.................

    Must visit the forum more often.

    Just noticed that I can now read the links in Carl's siggy!
     
  8. cwaring

    cwaring VM Tivo User

    9,015
    0
    Feb 11, 2002
    Knaresboroug...
    "can now read"? Why couldn't you before? :confused:
     
  9. Rob Randall

    Rob Randall New Member

    103
    0
    Nov 28, 2002
    Coventry, UK
    If you don't have 10 posts on this board you get an error "To view links or images in signatures your post count must be 10 or greater."
     
  10. cwaring

    cwaring VM Tivo User

    9,015
    0
    Feb 11, 2002
    Knaresboroug...
    Ahh right. Forgot about that and didn't see the number of posts in WM's post; if you see what I mean :)
     
  11. sledger

    sledger New Member

    3
    0
    Sep 2, 2005
    Help. I am having exactly the same problems as everyone above. I log a daily call every day and while I was away about six days ago it stopped working and reported 'no answer' exactly as everyone above. However putting in 02079061000 has made no difference whatsoever. I get exactly the same message, conmnection failed, no answer. I know I am dialling and I know there is some sort of modem on the other end. i had been worried my modem had gone wrong but it is obvious I am hitting the same problems as the rest of you, the difference is it hasn't been fixed. I am on BT and I live in Somerset. I have not yet called the Tivo service number but I will. Meanwhile my guide is running out of road! Can anyone help?
     
  12. sledger

    sledger New Member

    3
    0
    Sep 2, 2005
    Contary to what was being said earlier on this board I have just been told by TIvo service they have had no word that the server problem with updating our TV schedule by telephone (in my case BT) is resolved. On the contrary they think it is still ongoing. They gave me three further numbers to try but none worked. I keep getting 'not answering' or occasionally 'number unobtainable'. This is a first for me, I have never had any problems and indeed was away when it started at almost exactly the time reported here. The previous daily call had been successful but the one on Thursday the 20th May I think was not and no success since. Please advise and could others experiencing the fault post?
     
  13. worm

    worm Damn The Man!

    159
    0
    Feb 10, 2005
    Coldstream...
    I'm not being successful at getting updates, and I connect over t'internet. Could this be related?
     
  14. BrianHughes

    BrianHughes Regurgitated user

    446
    0
    Jan 21, 2001
    N.Ireland
    I don't think so. Mine is connecting fine over the Internet - Last was yesterday (Sunday) just before noon.

    So I don't think there is any problem with Tivo's servers.
     
  15. OzSat

    OzSat Very Nice Moderator

    5,054
    1
    Feb 15, 2001
    Oxfordshire, UK
    No - the problem last week was only with the freephone dialup telephone number.
     
  16. worm

    worm Damn The Man!

    159
    0
    Feb 10, 2005
    Coldstream...
    Pants.

    Lots of fiddling for me when I get home from work then :(
     
  17. worm

    worm Damn The Man!

    159
    0
    Feb 10, 2005
    Coldstream...
    reverted back to phone dialup, and update worked fine. Not sure what is going on with the network link (I can Telnet to tivo so it's not the card)

    Which log should I be looking in?
     
  18. worm

    worm Damn The Man!

    159
    0
    Feb 10, 2005
    Coldstream...
    Hmm - I suspect this is the relevant bit

    Broken pipe and connection reset - problem at TiVo's end?
     
  19. Johnbyte

    Johnbyte New Member

    68
    0
    Nov 4, 2008
    I'm no expert on this, but in the absence of any other response, here's an extract of my log following a successful update yesterday. Looks identical to yours up to the entry 'about to do TCD411 Call'.

    Forgive me for what might be the obvious - have you tried restarting Tivo?


    05/31:11:11:29: /tvbin/TClient: updateStatus: In Progress CL| 30 24
    05/31:11:11:29: /tvbin/TClient: SendDialupEvent 30 9 CL|30
    05/31:11:11:29: /tvbin/TClient: updateStatus: In Progress ST| 33 14
    05/31:11:11:29: /tvbin/TClient: SendDialupEvent 30 9 ST|33
    05/31:11:11:29: /tvbin/TClient: About to connect to 204.176.49.3:80
    05/31:11:11:29: /tvbin/TClient: Executing HTTP command: /tvbin/http_post /var/log/svclog http://204.176.49.3:80/tivo-service/mlog.cgi OFF OFF ON
    05/31:11:11:30: /tvbin/TClient: about to do TCD411 Call
    05/31:11:11:30: /tvbin/TClient: Executing HTTP command: /tvbin/tclient_post 204.176.49.3:80 /var/tmp/TCD411.send /var/tmp/TCD411.recv 300 ON
     
  20. worm

    worm Damn The Man!

    159
    0
    Feb 10, 2005
    Coldstream...
    Yup, restarted, changed over to dialup, restarted, (which worked) then back to network, restarted, checked the settings twice - no dice.

    Whether it's coincidence or not, my update failed on 18th May - which ties in with what sledger noted ('about 6 days ago' on 24th May)

    Checked I can ping the servers, which works, so I'm not really sure what is happening.
     

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