Problems changing channels

Discussion in 'TiVo Help Center' started by hgarber, Aug 23, 2007.

  1. hgarber

    hgarber New Member

    Dec 30, 2005


    I seem to be having some odd conflict with changing channels.

    When I use my TiVo remote all is OK. The channel changes and I get the right channel popup from both tivo and comcast.

    The problem is when I change the channel with my cable providers remote (RCN). The channel changes on my cable box but tivo doesnt realize I've changed the channel. When i click the "info" button on my tivo remote it shows the old channel that I'm no longer on.

    After that if i move up or down one channel tivo is still off. it just thinks I've gone one up or down from the old channel i was on.

    Any idea what could be causing my problem?

    Many thanks!
  2. LifeIsABeach

    LifeIsABeach Active Member

    Feb 28, 2001
    Drexel Hill, PA
    You should only use the TiVo remote for changing channels. The RCN remote for the most part should no longer be used (although you will need it if you want to do something like VOD).

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