I did a quick search and didn't find anything on this topic, so bear with me if someone has brought it up before. I am having a heck of a time getting my points from my TiVo Rewards Credit Card. The *only* reason I got the credit card was to get my TiVo points. As of my first statement, Juniper (credit card company) says they sent to TiVo that I should get just over 1000 points. I have gotten zero points attributed to my TiVo account from the credit card. The FAQs say that it takes up to three business days. It has been seven business days. Last night I called Juniper and they put me on hold forever, finally said they sent the points to TiVo, so they called TiVo and got a TiVo service rep on the phone who said that all I had to do was click the link that says "I'm missing points" and then they would research it. Well, there are two links that say "I'm missing points", one is missing referral points, which requires you to fill in the name of the referral and their service number, which I can't do since this isn't a referral. The other link says that I'm missing points from the credit card and all that link says is to contact Juniper. So I call the TiVo help line, the associate is woefully unprepared to assist rewars questions in any way, puts me on hold for well over twenty minutes and finally comes back and says that I need to call Juniper and get proof that they sent the points to TiVo. At this point I was frustrated and just gave up for the night. I'll try again today. I am going to be really pissed off if I have to do this every month to get my points. Has anyone else had a problem with this?