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Problem logging in on Amazon Fire TV using TIVO stream app

Discussion in 'TiVo Stream' started by shaywood, Nov 19, 2017.

  1. Dec 15, 2017 #81 of 107
    Rob75

    Rob75 Member

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    0
    Nov 24, 2017
    And yet here this is...
    https://support.tivo.com/articles/Features_Use/TiVo-App-for-Amazon-Fire-TV-Use

    I think they are just being intentionally difficult for traditional TV's. IMO their business model is flawed. They would get more business out of me by selling an app as apposed to very expensive equipment.
     
  2. Dec 16, 2017 #82 of 107
    rdrrepair

    rdrrepair Or, better yet,call me Bill

    861
    42
    Nov 24, 2006
    845 New York
    I would pay for a working stable supported app for firetv and/or roku. I just like watching recorded shows while away.
     
    Rob75 likes this.
  3. Dec 16, 2017 #83 of 107
    gschoen

    gschoen Member

    109
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    Jan 27, 2002
    Chicago, IL
    I received this rather unusual response from Tivo yesterday:

    "As per checking here, the issue regarding with our TiVO app on Amazon Fire TV was already resolve. However, there was an information that was given to us. Just to set proper expectation, the TiVo app for Amazon Fire TV Devices is no longer available. To stream playback of your recordings we recommend to use our mobile application for iOS, Android and Amazon Fire (mobile), as well as from the TiVo Online web portal. "

    My response:

    I'm not quite sure what that is supposed to mean, I believe you're trying to say Tivo for Amazon FireTV is no longer supported. Where could I find that publicly announced (like a blog post or support article)? It seems odd you would stop supporting it without telling any of your customers. Furthermore, the alternative streaming suggestions you make only work on mobile devices or computers, not televisions. How does one stream to another TV without the FireTV app?This issue is NOT resolved as when I called customer support recently I spent over an hour on the phone "troubleshooting" my network and then on a pointless call to Amazon to try to fix the app. If Tivo knew it was no longer supported why not inform your customers rather than suggest the problem is my network? That is terrible customer service.Thanks-Gregg

    So frustrating ... The app is still available in the Amazon store without any mention of it not being supported.
     
  4. Dec 17, 2017 #84 of 107
    BeerPimp

    BeerPimp New Member

    7
    1
    May 12, 2010
    Well this sucks. I just got my Tivo Bolt Vox setup and was planning on using the Fire TV to stream to one TV. I guess I will buy another Tivo Mini for that TV.
     
  5. Dec 18, 2017 #85 of 107
    JRW160

    JRW160 ...

    20
    0
    Sep 18, 2004
    Madison, AL
    I just upgraded to a bolt and received an email from TiVo today still claiming firetv support.
     

    Attached Files:

    Last edited: Dec 19, 2017
  6. Dec 18, 2017 #86 of 107
    samw5

    samw5 New Member

    2
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    Aug 23, 2016
    Well that's just lame... Had shelled out some $$ for the fire stick mainly for the tivo app..
    If only I could cast the damn thing from my tablet I would be fine.

    Just plain sux!

    Sent from my SM-T710 using Tapatalk
     
  7. Dec 19, 2017 #87 of 107
    Rob75

    Rob75 Member

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    0
    Nov 24, 2017
    Baaahaaahaaaa... that is great!!! Thanks for sharing that!
     
  8. Dec 19, 2017 #88 of 107
    cbrrider

    cbrrider Active Member

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    25
    Feb 2, 2005
    Portland, OR
  9. Dec 20, 2017 #89 of 107
    Aflat

    Aflat Member

    116
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    Aug 29, 2005
    So they laid off the person/people who work on the app, and now they don't have the experience/time to fix the app, so they just cancel it. Awesome.
     
  10. Dec 20, 2017 #90 of 107
    rdrrepair

    rdrrepair Or, better yet,call me Bill

    861
    42
    Nov 24, 2006
    845 New York
    Where's the link for feedback to this quote? It states...

    "We at TiVo are committed to incorporating your beta program feedback so we can provide a truly optimized experience for today’s Streaming Video technology and user needs."
     
  11. Dec 20, 2017 #91 of 107
    oryan_dunn

    oryan_dunn Member

    39
    6
    Dec 1, 2016
    I wonder if it's be possible to sideload the app as well as play services to get the normal Android app to work on the fire tv.

    Sent from my HTC 10 using Tapatalk
     
  12. Dec 20, 2017 #92 of 107
    cbrrider

    cbrrider Active Member

    152
    25
    Feb 2, 2005
    Portland, OR
    Send a PM to @TiVo_Ted

    Doesn't work. Most recent android TiVo apps crash upon launch. Old version 3.1.0.841080 used to work before they changed the back end on 11/18.
     
  13. Dec 20, 2017 #93 of 107
    rdrrepair

    rdrrepair Or, better yet,call me Bill

    861
    42
    Nov 24, 2006
    845 New York
    I installed the new FireFox browser that was just released today in the Amazon FireStick store. Signed into TiVo Online and tried to play my videos. Same thing as the Silk browser. Choppy playback and out of sync audio.

    Get This... I got a bar across the top of the screen that wanted me to download TiVo Classic to stream my shows. Can't make this up.
     
  14. Dec 20, 2017 #94 of 107
    oryan_dunn

    oryan_dunn Member

    39
    6
    Dec 1, 2016
    I'm trying to get the Android version to work. I've got a far as installing it, but after signing in, it dumps me back to the home screen.

    Sent from my HTC 10 using Tapatalk
     
  15. Dec 21, 2017 #95 of 107
    Rob75

    Rob75 Member

    33
    0
    Nov 24, 2017
    Confirmed, same here. The new firefox browser is not bad, feels smoother than silk. Hahaaa. The playback was choppy for me too.

    I had a far fetched idea about rooting the stick, and trying device impersonation to make the stick "look" like a cell phone. From what I have read though you can't root a firestick. This really sucks.
     
  16. Dec 21, 2017 #96 of 107
    Rob75

    Rob75 Member

    33
    0
    Nov 24, 2017
    Has anyone tried a Mi Box or NVidia Shield?
     
  17. Dec 21, 2017 #97 of 107
    rdrrepair

    rdrrepair Or, better yet,call me Bill

    861
    42
    Nov 24, 2006
    845 New York
    TiVo playing nicely on an Android TV Box?

    I asked about the NVidia Shield in an earlier post. The TiVo website says the only limitations for Android is...

    Requirements:
    Android device with non-Intel or AMD chipset.
    Android 4.0 or later

    Use the TiVo app for Android® tablets & phones

    I'm currently using an LG tablet and mirror casting to the FireStick. Not ideal but it's usable
     
  18. Dec 25, 2017 #98 of 107
    ljiminez

    ljiminez New Member

    22
    5
    Jun 23, 2007
    I have Tivo Roamio OTA, Tivo Stream, and a 16 gig Nvidia Shield TV (version 1).

    I can only access the Roamio recordings. Live TV via the Tivo app is unavailable. There is no commercial skip either.

    Watching recordings is a bit dodgy but certainly serviceable. To move forward or backward in the recording I pause the video, move the cursor to the desired time spec on the green progress bar, then release pause to continue play.
     
  19. Dec 25, 2017 #99 of 107
    rdrrepair

    rdrrepair Or, better yet,call me Bill

    861
    42
    Nov 24, 2006
    845 New York
    Are you using this within your home network?

    I believe that watching live tv was never an option. Maybe I'll try the NVidia shield android box and see how that works for "out of home" streaming. I'd prefer something more compact like the stick or the roku for transport purposes. Maybe the Google chromecast might the way to go for portability purposes? Not going on vacation anytime soon so I'm waiting to see what others are using for out of network streaming to their tv's.
     
  20. xxsj

    xxsj New Member

    17
    0
    Jun 21, 2016
    So bummed. Bought a fire tv Christmas eve because of the problems I was having with my bolt when trying 4K playback in the amazon app (nor HDR) and was disappointed when voice search for TiVo turned up no results.
     

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