Problem logging in on Amazon Fire TV using TIVO stream app

Discussion in 'TiVo Stream' started by shaywood, Nov 19, 2017.

  1. Nov 30, 2017 #41 of 117
    StampMyArt

    StampMyArt New Member

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    Can you post what you did to get it working?
     
  2. Nov 30, 2017 #42 of 117
    shaywood

    shaywood New Member

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    Oct 18, 2005
    Need a solution for Amazon Fire TV/Stick
     
  3. Nov 30, 2017 #43 of 117
    macfred

    macfred New Member

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    Jan 13, 2008
    I wish I could. I'm not smart enough. I just called amazon support and they did it. The first guy I spoke to I asked how to get 3.2.5 on the google play store. He did a screen share and did all the work. It took about twenty minutes and it is working!
     
  4. Nov 30, 2017 #44 of 117
    Daniel Bohling

    Daniel Bohling New Member

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    Nov 2, 2017
    Same issue with a brand new fire TV stick ordered from Amazon on cyber Monday. Anybody at tivo monitor these forums?
     
  5. Nov 30, 2017 #45 of 117
    cbrrider

    cbrrider Active Member

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    Feb 2, 2005
    Portland, OR
  6. Nov 30, 2017 #46 of 117
    cbrrider

    cbrrider Active Member

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    Only option is to contact TiVo and file a complaint. Perhaps with enough complaints, they might update the TiVo App for Fire TV, but I'm not holding out much hope since the beta version hasn't been updated in over a year.
     
  7. Nov 30, 2017 #47 of 117
    cbrrider

    cbrrider Active Member

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    I'm surprised Amazon support would do that, but kudos for them.
     
  8. Dec 1, 2017 #48 of 117
    JoeKustra

    JoeKustra in the other Alabama TCF Club

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    Ashland, PA...
    Not usually. Try this:
    Contact Us

    TiVo - Customer Help Forums
     
  9. Dec 2, 2017 #49 of 117
    shaywood

    shaywood New Member

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    Oct 18, 2005
    I managed to find a workaround, of sorts, to watch the TiVo shows on Amazon Fire. However, it does requires some work. Here's what I now have to do:

    1. From a PC, use pyTivo to transfer and decrypt shows to a PC hard drive or home server,
    2. Install Plex on the Fire TV
    3. Use Plex to find the videos on your network and stream shows.

    I have Plex server running on a home server where I store videos and shows. This process works fine for me.
     
  10. Dec 3, 2017 #50 of 117
    slowbiscuit

    slowbiscuit FUBAR

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    Yeah Plex always works but having to download shows to a PC first just sucks.
     
  11. Dec 3, 2017 #51 of 117
    cbrrider

    cbrrider Active Member

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    Portland, OR
    I've been using the Google Home App to mirror the screen of my Fire HD 8 (6th gen) to Chromecast which is built into nVidia Shield TV.

    Theoretically possible to use Miracast to do the same thing to Fire TV if your portable device supports Miracast.
     
    Last edited: Dec 3, 2017
  12. Dec 4, 2017 #52 of 117
    rdrrepair

    rdrrepair Bill Knapp

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    I've been a Prime user since they first offered it so I called in like macfred.
    They tried a few things but it ultimately became a TiVo problem. They said that the reason they were able to help macfred was because TiVo certified the HD8 for 3.2.5 but hasn't for the FireStick. He opened a direct communication with TiVo and said that it would be resolved or the app would be removed from the store shortly.

    Why keep a broken app in their store? I also contacted TiVo.
     
  13. Dec 4, 2017 #53 of 117
    TVmike1

    TVmike1 New Member

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    Dec 4, 2017
    Im going to comment as well. I also have a fire stick and cant login to tivo app since about mid november. from reading this it seems like tivo needs to update their fire stick app and publish it. once we get the update, we will be able to login again. hope they get this done soon. I also bought a gen 2 firestick on black friday, and it really sucks that i cant use it for the tivo app right now.
     
  14. Dec 4, 2017 #54 of 117
    EricReich

    EricReich New Member

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    Dec 4, 2017
    I spoke to support and told me known issue with the Fire TV or stick and working on it with no ETA. i am able to view on my Ipad or Iphone.
     
  15. Dec 4, 2017 #55 of 117
    tvmaster2

    tvmaster2 Well-Known Member

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    I’m suspicious TiVo and Amazon are fighting over something? Or not?
     
  16. Dec 5, 2017 #56 of 117
    rdrrepair

    rdrrepair Bill Knapp

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    845 New York
    There wouldn't be any "fighting". TiVo, the maker of the TiVo app, has a broken product in the Amazon FireStick store. It's up to TiVo to repair their app or it'll be removed from their store. I'm relatively sure that Amazon doesn't want to keep fielding questions on something that they have no control over.
     
  17. Dec 5, 2017 #57 of 117
    tvmaster2

    tvmaster2 Well-Known Member

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    Sounds reasonable. Let’s hope they “fix” it soon....
     
  18. Dec 5, 2017 #58 of 117
    slowbiscuit

    slowbiscuit FUBAR

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    Sideloading Google Play and then loading 3.2.5 Tivo app fixed the issue on my wife's Fire HD 8. Tivo takes forever to fix anything so this is a good workaround.
     
  19. Dec 5, 2017 #59 of 117
    tvmaster2

    tvmaster2 Well-Known Member

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    Any negative side-effects with other apps or usability, speed, Alexa etc.?
     
  20. Dec 5, 2017 #60 of 117
    slowbiscuit

    slowbiscuit FUBAR

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    Why would there be? You're only using the Play Store to get the Tivo app (and whatever else you might want), nothing else. All the native stuff is still managed within AMZ's system.
     

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