Problem linking tivo to amazon

Discussion in 'TiVo Help Center' started by dskrentz, Mar 14, 2015.

  1. dskrentz

    dskrentz New Member

    3
    0
    Dec 13, 2008

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    I have a Tivo HD circa 2008. I am currently unable to download videos from Amazon. My Amazon account says that "you are not enabled to purchase from your Tivo device! Update your Tivo user account settings to enable downloads."
    This Tivo (I have two) has video downloads enabled. My second Tivo downloads from Amazon just fine. I have tried disabling and then enabling video downloads, but no change. I tried unlinking and relinking my Amazon account, still no luck. I've checked to insure that the Tivo is connecting regularly -- it is.
    Any suggestions would be appreciated.
     
  2. dlfl

    dlfl Cranky old novice

    9,074
    809
    Jul 6, 2006
    Dayton OH
    Call Amazon Instant Video support, direct line: 877-442-1958

    Even better, get a Roku or Fire TV rather than suffer the poor VOD clients on the TiVo HD. Roamio's have much better VOD but upgrading to that will cost much more. I'm still using my TiVo HD for cable and OTA but use a Fire TV (and previously a Logitech Revue Google TV) for VOD. Both are better clients for Amazon, Netflix and YouTube.
     

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