Advertisements Walked into the room where my TivoXl is installed and immediately noticed a strong smell of electrical/plastic burning with a sight haze in the room. I saw that the lights were out on the front of the TiVo and as I got close to it I could hear a soft buzzing coming from it. I disconnected it from the power and could tell that it was the source of the smoke. I took the cover off and found that the power lines to the hard drive and the connector at the hard drive had burned and were melted. Today I chatted with a TiVo rep on the website about the problem. At first I was told to unplug the unit and plug it back in. I had to tell the rep again that it nearly caught fire. I was ten told that the unit was defective (duh!) and I would need to upgrade. I asked if I could transfer (for free) my lifetime subscription and was told probably not. I’m going to call a sales rep tomorrow but wanted to warn anyone with a unit to keep an eye on it. Everything was working fine up to that point. Nothing else plugged into the same power surge protector was damaged in anyway.