Premiere stuck in guided setup - can't find valid zip code

Discussion in 'TiVo Help Center' started by krick, Aug 29, 2016.

  1. krick

    krick Member

    81
    2
    Sep 5, 2003
    I just picked up a used TiVo Premiere for use with an HDTV antenna.

    I'm going through guided setup for the first time and it rejected my ZIP code (27511 - Cary, NC) because they didn't have an antenna channel lineup. I've tried 6 other ZIP codes so far, including three in Raleigh and every one of them stops me from continuing in guided setup and forces me to start over.

    Is there some way I can see the list of "accepted" zip codes so I can choose one? Randomly poking in ZIP codes hoping for a match doesn't really seem like an efficient way to do this.
     
    Last edited: Aug 29, 2016
  2. unitron

    unitron Well-Known Member

    16,576
    41
    Apr 28, 2006
    semi-coastal NC
    Check your PMs.
     
  3. krick

    krick Member

    81
    2
    Sep 5, 2003
    FALSE ALARM.

    The problem has rectified itself. I think the software was very old and needed some updates because after making my post, I went back and decided to try EVERY zip code for Cary and Raleigh according to the USPS zip code lookup. As I was down to the last two zip codes, the TiVo rebooted and said it was installing an update. Then once it finished, I started guided setup again, and it rebooted AGAIN and said it was installing another update. Once it came back, I was able to enter my zip code and it took it.
     
  4. wiz8

    wiz8 New Member

    1
    0
    Nov 4, 2010
    I just had the same experience with a brand new Roamio (two reboots later the zip code started working). I know it wasn't an issue with our zip code as I also have a Premier.
     

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