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PPV purchases not being uploaded to DTV

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by glen4cindy, Oct 3, 2007.

  1. Oct 3, 2007 #1 of 4
    glen4cindy

    glen4cindy Member

    130
    3
    Jul 18, 2003
    St. Louis
    My machine has 4 PPV purchases that have not been uploaded to DirecTv.

    My machine has been making calls sucessfully according to the system information screens. If I force a call, the call fails. Otherwise, the tivo says the calls have been sucessful.

    I have tried changing my phone settings since we now have voice-mail but, the test call always fails.

    If I change the area code, it calls and gets new numbers just fine.

    The rest of my D*Tivos are making calls without any issues.

    We have have had Charter Telephone for about 3 months, but, these PPV purchases go all the way back to March of '07 and none of them have appeared on my bill.

    Has my tivo given up part of the ghost?

    Thanks.
     
  2. Oct 4, 2007 #2 of 4
    bengalfreak

    bengalfreak Active Member

    2,147
    17
    Oct 20, 2002
    Is this particular unit hacked? It could be executing fakecall and updating the system information screen without actually making a call.
     
  3. Oct 4, 2007 #3 of 4
    OLdDog

    OLdDog Reformed Druid

    2,384
    0
    Dec 15, 2001
    It would not matter as the call to upload ppv info is not the call that the system info screen reports on.

    It is a call to an 800 number that handles ppv info. and that call has no information that is visible to users.

    If you do not have success on the 800 call your DTiVo will stop allowing ppv purchases by the remote but you can still order ppv via the web and most find that method superior as it authorizes all the receivers on the account instead of just one.
     
  4. Oct 4, 2007 #4 of 4
    glen4cindy

    glen4cindy Member

    130
    3
    Jul 18, 2003
    St. Louis
    Unit is not hacked.

    I got the phone calls to work 100% of the time by adding a pause before and after the *70 that is dialed before the call.

    When you order over the web, does your box automatically record the movie for you? I've never ordered over the web before so I have no idea how that works when it comes time to watch the movie.

    Thanks.
     

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